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EDUP Store Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from EDUP Store See all products from EDUP Store

International seller. Newegg will be responsible for all RMA and general customer service.

Established in 2004, EDUP is the global brand name for Shnzhen EDUP Electronics Technology Co., Ltd. We are a professional company and exporter specialized in Wireless products. We are located in Shenzhen, with convenient transportation access. All of our products comply wtih international quality standards and are greatly apprecaiated in a variety of different markets throughout the world.

EDUP headquarter is located in Huaqiangbei, Futian District which is Electronic products distribution center in Shenzhen, and we have many factories with OEM/ODM for us in Shenzhen each area and we are cooperating well. We have more than 50 employees and an annual sales figure that exceedu USD5000000 and are currently exporting 80% of our products to woldwide places. Our well-aquipped facilities and excellent quality control throughtout all stages of production enable us to guarantee total customer satisfaction..

As a result of our high quality products and outstanding customer service, we have gained a global sales network reaching the USA, Canada, Iran, Turkey, Indonesia, Germany, France and Italy and so on.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (138 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 72 Reviews
Good Rating + 4 20 Reviews
Average Rating + 3 8 Reviews
Poor Rating + 2 7 Reviews
Very Poor Rating + 1 31 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 4/13/2015

Rating + 2 Almost got what we ordered.

We ordered 3 black items.

When the shipment came, 2 black, 1 white.
One item was not the correct model.

All products worked fine.

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Order Date : 3/17/2015

Rating + 4

Shipping time was significantly longer than stated. Product works well, though, and was inexpensive. I'd buy from them again as long as I wasn't in any hurry to receive the item.

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Order Date : 3/17/2015

Rating + 1 HONG KONG

SHIPPING FROM HONG KONG I think New Egg should let us know when products will ship from HONG KONG
the order was placed on 3-17-2015 shipped on 3-24-2015 and it will be a week or so before it at my door way to long

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Order Date : 2/3/2015

Rating + 2

I didn't receive the ordered item until about one month after ordering it.
Company didn't respond to my emails inquiring about possible delays in shipment.

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Order Date : 2/7/2015

Rating + 1 Slow shipping

Ordered 30 days ago. Still has not arrived.

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Order Date : 2/3/2015

Rating + 1

Haven't received the item yet, and seller is not replying to my emails.

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Order Date : 12/2/2014

Rating + 1 Long Delay in Shipping - Item was DOA

Bought an 802.11n Wireless adapter from this store. Item took weeks to arrive from overseas and never worked once I finally received it. Would not buy from again.

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Order Date : 1/12/2015

Rating + 1 Worthless!!

No range! Must be in same room to work! 25 feet is too much. No directions for utility! (Which doesn't work anyway!) Don't waste your money!

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Order Date : 12/28/2014

Rating + 1 EP-1557 LAN Network Adaptor

Received the unit EP-1557, no driver disk, did finally find the driver page, thanks to a blog, installed the drivers for the USB wireless device , plugged the unit into a USB-2 socket, the computer did not recognize the unit. Finally gave up, on a few bucks lost.

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Order Date : 12/3/2014

Rating + 1 Con Artists!!...

Ordered the 3rd of Dec., not processed till the 9, shipped the 10th, and now as of the 16, my item is still sitting in their Hong Kong facility. After contacting Newegg, it looks like its going to be 2+ more weeks till i see it .. Im never buying from EDUP again ...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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