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Eastwood Company Seller Profile 800-544-5118 Email This SellerEmail This Seller  See all products from Eastwood Company See all products from Eastwood Company

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Eastwood markets unique tools and supplies for repair, restoration, and modification of cars, trucks and motorcycles. Founded in 1978, Eastwood continually develops new products to serve the home automotive hobbyist, as well as individuals and organizations focused on the restoration and preservation of automobiles and motorcycles.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (54 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 44 Reviews
Good Rating + 4 5 Reviews
Average Rating + 3 3 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 12/15/2013

Rating + 5 FAST FAST Shipping!

Quick shipping with a great price, and excellent quality product!

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Order Date : 8/3/2013

Rating + 1 Not up to expectations

Comments: My interpretation was that it was to include an adapter cable to the old style of chargers like the instruction manual has a picture of. I am not sure to whom to inquire with, Eastwood or New Egg

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Order Date : 7/28/2013

Rating + 5 Class Act

I've always been impressed with Eastwood and this purchase only reinforces that opinion. The products are first rate and even their packaging is excellent.

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Order Date : 4/21/2013

Rating + 5

Very quick ship!

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Jack Over IP
Order Date : 4/21/2013

Rating + 3 Item limited to one time use

No reflection on the seller since the price of this product was very low and more than fair but the item will certainly not last a lifetime. I used it to assemble a Broyhill managers chair and the plastic handle allen guides stripped but the handle was usable up to the finish of the task assigned. Not a real high quality but a great idea and a worthwhile buy with reservations.

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Order Date : 4/21/2013

Rating + 5 Positive experience

Eastwood Company fulfilled my order quickly, provided package tracking information. My order arrived on time, well packaged, all items in perfect shape, as described.

I will order from them again as applicable.

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Order Date : 4/24/2013

Rating + 5 Eastwood Company Rocks

These folks carry great products at a fair price. Shipping is speedy. I like dealing with them.

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Order Date : 3/5/2013

Rating + 5 Great Company

i had an issue with a product only took them 5 min if that on the phone to straighten it out they are sending me a new one i would highly recommend this company they have great costumer service and no waiting on phone at all got person right away after i selected needing customer service

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Order Date : 3/27/2013

Rating + 5 Eastwood rocks...

Great product, speedy shipping, great price. You can't ask for more.

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Order Date : 2/17/2013

Rating + 5 great products

Great product great company I ordered a set of screwdrivers they came packaged in a heavy cardboard box they shipped there ttools better than most company ship they're products. Made even better by using my newegg account. If I ever hit the lottery I'm going to order 1 of everything from them

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 15.00%

    Unless otherwise noted, every product is warranted against material defects for 60 days. Unless otherwise noted, Eastwood branded products come with a one year manufacturer's warranty. Books, DVD's and the Eastwood Fender Roller are non-returnable. If proven defective, we will replace them during the applicable warranty period.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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