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Seller#: 0UHZRBI9HCCV3V5BB

Electronic Depot Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from Electronic Depot See all products from Electronic Depot

Hello, our valued customer! If you have any question please feel free tocontract us first, pls click “Email This Seller” to contract, we will do our best to solve your problem. We believe communication can solve everything. Our team really appreciates your business and patience,we can be contacted at the gmail email: panjianfeng@banggood.com

We have many kind of product with competive price, such as computer part and accessories, phone accessories, electronic products Tablet PC & accessories , game controllers, and other home tools and so on. We have more than 800 employees committed to providing low price, high quality products and professional services to global customers, you can buy them with confidence !

SHIPPING:

We ship your orders within 1-3 business days after the payment cleared.

In most times item will reach most of the countries within 5 to 15 working days. But we are so sincerely hope you can receive your item as fast as possible. If you feel it is too long time to receive your item, please send message to us first. We will try to solve any problem.

Note: This information is offered for reference only, and has some declination fact. Shipping Time will be changed due to the Holiday,weather,local post,local natural disaster&Custom passing. If it is delay by these reason, pls contract us first before leave the bad feedback


NOTE:

Due to the limit of customs,
the arrival time of batteries will be a little longer than standard time.
If the shipment time is over 30 days,
you can contract us to get the replacement or refund.

RETURN & REFUND:

We accept return or exchange within 30 days after package delivered.
Full refunds are given only in the case of non-functional products.
Customer is responsible to pay shipping costs on all returned items.


TRACKING:

you can track your orde with tracking number on usps or www.17track.net

FEEDBACK:

If you have any question when you received the item, please feel free to contact us to get a solution first. We will do our best to help and fix your problem for sure. Your feedback is very important to our store. If you are content to our service, pls be kindly to leave us a positive feedback, we will do it better in the future, thanks !

Please contact us if you want to buy lots of items, we can provide you a discount ! The more you buy ,the more you save !

And if you recommend your friends to buy things from us, contact us and we will provide you CASH REBATES !

Thanks for shopping from us !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (678 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 138 Reviews
newegg
19%
Good Rating + 4 39 Reviews
newegg
6%
Average Rating + 3 45 Reviews
newegg
7%
Poor Rating + 2 39 Reviews
newegg
6%
Very Poor Rating + 1 417 Reviews
newegg
62%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/2/2014

Rating + 1 Still haven't received order!

I placed my order on December 3 to make sure I got my item by Christmas and here I am on December 24 with nothing. All aspects of a transaction reflect on a company and this is not acceptable. I'm starting question if I will receive my order at all... Very disappointing.

1 out of 1 people found this review helpful. Did you? Yes No

kdubya
Order Date : 12/17/2014

Rating + 5 Unit bad, service good!

Anyone buying technology will know that occasionally you get a bad unit. The vendor responded promptly and courteously and took care of the issue after doing a bit of email troubleshooting ... which is to say you will not be talking to a machine or an accountant somewhere... so very good service

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/29/2014

Rating + 1 Shipping is terrible

Ordered almost a month ago under 5-15 day shipping. Still haven't received anything. I would definitely not buy anything from this seller again.

Did you find this review helpful? Yes No

N/A
Order Date : 11/28/2014

Rating + 1

item took way too long to get, if ordering allow 4 weeks for delivery, which the seller does not tell you.

Did you find this review helpful? Yes No

DM
Order Date : 11/26/2014

Rating + 4 Almost

The delivered price was terrific.The item seems identical to one purchased directly from Canon, with two distinctions:

1. the unit from Canon comes with a small case (unnecessary)
2. the unit from Canon has a "Canon" sticker on it (unnecessary)

The unit works fine after I'd dealt with one issue. When I removed the item from the bubble wrap (no box), it seemed to be be DOA. Rather than returning it straight away I spent a couple of $$ on a new battery. Voila; success. In changing the battery I discovered that the battery that had shipped with the item was not a CR2032, which is the one Canon specifies, but a CR2025, a battery with the same voltage but a slightly shorter body. So I don't know whether the CR2025 was dead or whether it just didn't make contact. A CR2032 fits fine and works. Even adding the cost of a new battery and the long (>3 weeks) shipping time it's a good deal.
Seller Response:We will improve better and better in the future.Welcome to our store again.

Did you find this review helpful? Yes No

stevieod
Order Date : 11/27/2014

Rating + 3 Good Product, Poor Shipping Materials

While the enclosure is a good, solid aluminum housing, it was shipped without any padding in a flimsy mylar mailing bag. I don't know if this was done due to costs or USPS regulations.

Be aware that when products are shipped from China, they may arrive in less than perfect condition.
Seller Response:We will improve better and better in the future.Welcome to our store again.

Did you find this review helpful? Yes No

N/A
Order Date : 11/29/2014

Rating + 1 never got my item

Ordered on 11-15 and it is now 12-20 I guess it's safe to say it probably isn't coming. Thx

Did you find this review helpful? Yes No

N/A
Order Date : 11/24/2014

Rating + 1

I can not believe, I have not received my item yet.

Did you find this review helpful? Yes No

Frustrated
Order Date : 11/28/2014

Rating + 1 It's been a month and I haven't received my item.

I have had no confirmation about my item. Poor service, will not be dealing with again. BAD STORE.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.

Did you find this review helpful? Yes No

N/A
Order Date : 11/28/2014

Rating + 1 never received it

As of writing this I received a notification email asking for the review of the whole process. As of right now I still haven't received it so there isn't much else I can say.
Seller Response:Sorry for the trouble indeed.We will improve it in the future.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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