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Seller#: 0UHZRBI9HCCV3V5BB

Electronic Depot Seller Profile 800-3901119 Email This SellerEmail This Seller  See all products from Electronic Depot See all products from Electronic Depot

Banggood was founded in 2004, specializing in computer software research and development, and foreign trade e-commerce. The Banggood company headquarters lie in Guangzhou, a thriving city in Southern China. There are three offices, one in Hongkong, one in Shenzhen, and one in Yiwu. We have more than 400 employees committed to providing low price, high quality products and professional services to global customers,Banggood team really appreciates your business and patience,we can be contacted at the gmail email : panjianfeng@banggood.com

Delivery Time

Note: This information is offered for refernce only,and has some declination fact.Shipping Time will be
Country changed due to the Holiday,weather,local post,local natural disaster&Custom passing.

working days+weekends 3-7 8-11 12-14 15-19 20-26 30-up

United States Rate(Item arrived) 5.2% 50% 29.7% 10.4% 4.7% refund or resend

How to Track Your Package
We use different shipping method and normally it will take 5-15 business day, please follow below to track your package

(1) If your tracking number is"LN........",please visit the website below to track the information(this is EUB tracking number,we ship by this)
http://www.ems.com.cn/

(2) If your tracking number is "*********CN“,please visit the website below to track the information
http://www.17track.net/

(3) If your tracking number is"*********DE", please visit the website below to track the information

A: www.usps.com

B: https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Note:if you see the item location first time is in GERMANY ,it is normal,we cooperate with a germany logistics company

(4) Other shipping method is easy,please visit their official website to track the package

We always ship out packages as soon as possible, but please note there may be delays due to international customs and local postal offices. Banggood apologizes for any inconvience this may have caused but we are doing our best to provide you factory direct prices as soon as possible



PS: If you are satisfied with our products and service, please kindly leave us a good review, your positive feedback will encourage us to have more confident to do better in the future;
If you are not satisfied with your shopping Experience, Please contact us to get a solution before you decide to leave a neutral or negative feedback, We will try our best to solve any problems for you as soon as possible
We are looking forward to improving our service and making you have a wonderful shopping experiences from us, Thanks.

If you have any questions, please feel free to contact us at anytime,we will respond to you in 48hours

Also ,if you have any items want to order ,just send us the link ,we will try out best to find the product for you!

we will give you a good deal if you buy lots of item from us,just send to us before purchase , thanks

thanks for watching and shopping from us,the more you buy ,the more you save !

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (447 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 103 Reviews
newegg
22%
Good Rating + 4 25 Reviews
newegg
6%
Average Rating + 3 27 Reviews
newegg
6%
Poor Rating + 2 25 Reviews
newegg
6%
Very Poor Rating + 1 267 Reviews
newegg
60%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Donbuster
Order Date : 3/29/2014

Rating + 1 Would be nice if I had, Ya know, received more than a quarter of my order, now more than 2 weeks later.

Upon receiving my package (supposed to be four metal keys, W, A, S, and D), I found only an "S" key. I feel that this was likely intentional, as the listed shipping weight is for 1 key, not 4, and this company does not sell single keys. When I contacted their customer support, the poorly translated english was nearly unreadable, this support, while dealing with an issue that I made clear I thought to be intentional, asked me, WHEN THEY WERE REPLACING AN ITEM THAT THEY (seemingly intentionally) ONLY GAVE ME PART OF, if I wished to purchase anything else, which to me seems more than a little rude. Additionally, though they said they would ship the remainder of my order, it is now more than a week later, and have not received a tracking number, or any other indication that I will receive my keys in the foreseeable future.

Did you find this review helpful? Yes No

jwyh01
Order Date : 3/29/2014

Rating + 1 Still have not recieved my purchase

I have not received my purchase
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

N/A
Order Date : 3/29/2014

Rating + 2 Smallest Mini ELM327 V1.5 Bluetooth OBD2 II Car Auto Diagnostic Scanner tool Android

Ordered on March 31, I have yet to receive the item. I was going to wait a couple more weeks, as it appears that the item has to be shipped from overseas.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

Chris
Order Date : 11/12/2013

Rating + 1 USB gamepad

It didn't work with my computer
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

N/A
Order Date : 2/10/2014

Rating + 1 FRAUDULENT SELLER

I never received the items ordered. My card was charged but product was never received. My money has not been refunded.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

Not a Happy Camper
Order Date : 3/29/2014

Rating + 1 Never Received Order

Never Received Order. After more than 2 weeks, I still cant even track my order and your customer service informed me that you cant help. What is lower than 1 egg, because if I could give a Minus 10 egg that would be my rating.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

3uy9828yoy23o8
Order Date : 3/22/2014

Rating + 2 Ordered Item was Actually Out of Stock

I ordered a Keycool 84 with MX Brown keys from this seller. The item had not shipped for a while, and a week after my order the seller informed me that it was actually out of stock, and offered to send a different but similar item instead (the same keyboard but with MX Black switches). I chose to simply have a refund instead.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

ChitownDad
Order Date : 3/24/2014

Rating + 3 Item was out of stock but not reflected on the site.

The item that I bought was actually out of stock. They emailed me a few days after placing the order saying the item might have gotten lost in transit. Another follow-up email stated that the item was, in fact, out of stock. This was a huge bummer since the site showed that they were in stock at the time of purchase.

Despite my disappointed, they made alternate purchase suggestions and eventually put the refund through very quickly.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

peterf1972
Order Date : 3/22/2014

Rating + 5 Very fast shipping

Item arrived in a flash and works perfectly for a very very reasonable price!!!
Seller Response:dear buyer
thank you for your appreciation
glad that you like our item and service
we will do it better in the future
hope we can have more business transactions
thank you again
have a nice day


Did you find this review helpful? Yes No

Danno17086
Order Date : 3/26/2014

Rating + 1 Beware!! Ships from China

I give them a minus 1 if I could. It has been 15 days and I'm still waiting for my shipment.
If I had known that it was going to be shipped from China, I would not have ordered.
New Egg has already sent me a review for the item I ordered. Kinda hard to review and item that I have not yet received.
Seller Response:dear buyer
apologize for the inconvenience
any questions pls contact us
we can be contacted on the gmail address : panjianfeng@banggood.com
we will solve the problem for you
have a nice day


Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

RMA Policy
    30 days exchange or money back
    if customer have problem with our item in 30days,pls contact us,tell us about the problem, some pictures or a video will be better
    we will make out the problem and solve it within 48hours
    we will make you have a good deal when you choose shopping from us

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:

    All returns must include the following:
    1) Original Condition
    2) All accessories
    3) Manuals, warranty registration, etc.
    4) Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired
RMA instructions
    1) Contact us and inform us that the product have been return
    2) Keep the return invoice, take a picture of this and send to us, let us know it have been shipped back
    3) We will confirm with you about the return if it have been success, we will arrange to resend or refund
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