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Euro Tech Auto Parts Seller Profile 888-356-2911EXT2 Email This Seller See all products from Euro Tech Auto Parts
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We specialize in Genuine OEM Porsche Parts for 1970 and newer Porsche repair and restoration projects. Whether your goal is to restore a classic or modern Porsche, or to enhance its performance, Euro Tech Auto Parts (ETA Parts) is dedicated to providing the world’s finest Porsche auto parts! We also provide OEM auto parts for other fine European Cars such as BMW, Mercedes Benz, Mini Cooper, Saab, Volvo, VW and Audi.
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Standard Return Policy
We reserve the right to refuse returns or exchanges on items that are returned in unsatisfactory condition.
We charge 15% restocking fee for item returned. (This covers shipping, and/or Credit card costs.) Shipping charges are non-refundable unless it is due to a defect or our error. If an item is flawed or defective, a replacement will be shipped as soon as it is returned to us. If you do not wish receive a replacement, you must return the item for a refund.
The return must be in the original box with all packaging material, manuals, installation materials, and all else that came with it. The return postage is the buyers responsibility.
The item is returned to us within 30 days of the sales date. It is the buyers responsibility to inspect each item upon receipt, even if they do not intend to use it for some time.
No returns on electrical parts, books, tools, special orders, used and close out parts.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.