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Seller#: 0UHG6RKM1U4UH3B32

FCPC Seller Profile 852-95535186 Email This SellerEmail This Seller  See all products from FCPC See all products from FCPC

We are in the online business in Hong Kong since early 2009. Our goal is to provide our customers products at the best price available.

We are professional in providing clients with computer hardware, gaming mouse, gaming keyboard networking device,etc

As we have good and long term relationship with some big manufacturers, our price is competitive and our service is promised.

All the package we will send by HK e-package.
In USA you can track it at:

Please contact us if you need any help.
We will try out best to help you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (53 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 18 Reviews
Good Rating + 4 7 Reviews
Average Rating + 3 6 Reviews
Poor Rating + 2 3 Reviews
Very Poor Rating + 1 19 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 7/1/2015

Rating + 1 Dissapointed

I never received items, I went and in put a claim form in and never heard from anybody after that

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Order Date : 7/28/2015

Rating + 4 Good Seller, Long Shipper

This seller made sure my package arrived in a container that carried the correct product to my house safely. However, that package took a considerable amount of time to arrive. This is expected for a package being shipped overseas from Hong Kong, but it still seemed a little long, especially as it took the seller several days to even deliver the package to the postal service.

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Order Date : 7/11/2015

Rating + 1 Is this 2015?

I ordered this mousepad and still have yet to receive going on three weeks. I will be mindful of sellers on my next purchase.

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Order Date : 7/16/2015

Rating + 1 Slow Boat From China

I guess I must join the chorus of reviewers complaining about the sluggishness of this company when it comes to shipping orders. My order consisted of a single mouse which was in stock and ready to go. I'm posting this before I've received the item because it's been 12 days since my order was processed, and only now have they posted a "tracking number". I am given no clue as to the identity of the shipping company; having tried all the biggies, I suspect it is a pointless exercise trying to find out who is actually carrying my order. A review of all previous reviews of this outfit shows their tendency to whine that, "Hey! It's coming all the way from Hong Kong!" As if that is an excuse for taking 10 days or more to package and send off an order. It's NOT the shipping distance here, it is this company's internal laziness that seems responsible for the huge delays in delivery time. If I have a choice in future between this outfit and another, I know which way I'll jump.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 6/27/2015

Rating + 1 slow shipping

I ordered in late June. Item supposedly shipped July 2nd 2015. I was advised by Newegg, that I should receive in 5-15 business days. Well, the 15 days was up July 24th and still no keyboard and mouse. Item still not showing up on USPS tracking number given. Ridiculous.

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Order Date : 6/29/2015


I didn't realize this seller was based out of Hong Kong. Ordered 2 keyboards with mouse on 6/27/15 and 6/29/15. Appeared both were shipped 7/2/15. I m still waiting to recieve items as of 7/20/15. Tracking numbers given still not showing up on USPS. Newegg claims 5-15 business days and said should be delivered by 07/24/15. Almost a month after order was made. Most items I have purchased on Newegg are delivered in 2-5 days. Just disappointed I didn't look closer at supplier and comments from other buyers in regards to slow shipping.

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Order Date : 6/16/2015


I have not received my keyboard....its taking way too long to arrive.

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Order Date : 4/5/2015

Rating + 1 poor seller, dreadful service

Item was not identified as coming from Hong Kong. I was surprised to see it would take a month to arrive, but could not cancel. Seller did not even put it in the post until the time limit of three weeks for delivery was already reached. No response to inquiries. Newegg made adjustments after much consultation and speaking to a supervisor.
Seller Response:Really so sorry about the long delivery time.
Please contact us by newegg message.
we will respone within 24 hrs

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Order Date : 3/20/2015

Rating + 1 Very slow delivery

Delivery took 23 days after placing order. I checked the tracking history and it wasn't even shipped out until 15 days after the order was placed.
Seller Response:Sorry about the long delivery time
Item send from HK to USA usually will takes approx 5-15 business days.

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Order Date : 3/10/2015

Rating + 1 Unbelievable

I finally received my 16 days after placing the order. I really wish I could post a picture of how it was shipped, because it was not even in a box. It was literally taken off the shelf and wrapped in bubble wrap and paper, and the top of the mouse was completely outside of the wrapping. I can't believe someone would not be more careful when shipping a piece of computer equipment.
Seller Response:We had sent it with retail package.
The photo you sent to me is also with retail package..
If the mouse has problem please contact us.
We will try our best to help you.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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