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Seller#: 0UH8ISD1U0FNP56C6

FashionWatches Seller Profile 331-330-2304 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from FashionWatches See all products from FashionWatches

FashionWatches is your source for name-brand wristwatches! All items we sell are brand new and authentic. Your package will include all paperwork, boxing, and full warranty.

Thank you for the opportunity to serve you!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (63 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 37 Reviews
newegg
59%
Good Rating + 4 6 Reviews
newegg
10%
Average Rating + 3 2 Reviews
newegg
3%
Poor Rating + 2 2 Reviews
newegg
3%
Very Poor Rating + 1 16 Reviews
newegg
25%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
zach
Order Date : 4/8/2013

Rating + 5 Awesome Watch

No Support for adjusting watch size though

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Johnnysmooth
Order Date : 7/9/2013

Rating + 5 Seems Legit

Item came alot faster then I expected, maybe 3 days tops for Free shippping so no complaints there.

Was new, No scratches and plastic still covering everything.

I bought a watch, And the plastic piece stopping the watch from ticking was smashed and it was ticking when received. (So No telling how long it was on or will last) I assume that's from shipping but no issue with the seller for that. & Batteries are like $2

Quick, cheap and legit. 100% happy with this purchase.

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Deep
Order Date : 6/25/2013

Rating + 1 Poor and pathetic

This is very pathetic service. I didn't expect this from Newegg. One great fun thing is, I still didn't receive the product and here comes the feedback mail without product delivery. Normally I used to get all my orders from Newegg within 3 to 4 days,. It has been more than 10 days I have ordered the product. I am not sure why Newegg is not serious about its sellers and business.

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N/A
Order Date : 5/12/2013

Rating + 3 New Item

This turned out OK but the box for this new item looked bad. I hope everything works but have not had an opportunity to try it on my bike.

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N/A
Order Date : 2/9/2013

Rating + 4 Came Through

I didn't read the reviews on this seller until after I purchased my watch and to be honest probably wouldn't have ordered from them. Unfortunately it was too late so I took a chance and have to say was pleasantly surprised. The watch was shipped the next day and only took a few days to arrive. Everything was great.

Only giving 4 stars because I didn't have to deal with customer service so I cant say what that experience would have been like.

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Nate
Order Date : 1/10/2013

Rating + 1 Bad seller bad Newegg

if there was a 0 stars i would give them that. Never answer their phone and do not honor the policies or deal with issues. I have left messages and emails about a defective "brandnew" watch to no avail. Newegg is hiding behind "it is one of our 'marketplace' sellers and not our problem" i will not buy from Newegg again.

0 out of 1 people found this review helpful. Did you? Yes No

Amanda
Order Date : 12/14/2012

Rating + 3 Item Shipped to WRONG Address - UPDATE

I received my watch today, after speaking with the recipient that was linked the the tracking number I received from NewEgg.com/FashionWatches. It's unclear to me who gaffed on the tracking number, but the customer service was neither proactive nor productive. I'm hesitant to say that I am pleased with the service I received from either. Just happy to have my product.

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Amanda
Order Date : 12/14/2012

Rating + 1 Item Shipped to WRONG Address

I tracked my order today only to find that it was shipped to a residential address in Suffern, NY (my shipping address is Watertown, MA). The recipient's name? Susan Lies - suspicious no?

I've contacted FashionWatches via phone (goes right to voicemail; left message) and E-mail; I've chatted online with a rep at NewEgg.com; I called and spoke with UPS who confirmed the wrong name/address was given to them. Next step will be to contact Google Trusted Stores dept. and my bank.

This was supposed to be a Christmas present, and isn't likely to show beforehand. I just want my money back at this point. Very disappointing first experience with this seller.

I'll update my rating/feedback if or when I hear from FashionWatches and a resolution is met.

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Tom in CL ILL
Order Date : 8/24/2012

Rating + 5

very good and fast service. my new watch is exactly I was expecting.

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wmontenegro
Order Date : 7/23/2012

Rating + 1 Careless Seller

I placed an order for 2 G-Shock watches and I only received one watch. I tried to contact the seller and left several messages but they never returned my calls. Then I contacted newegg merchant support and they refund or credited my account. Great job newegg but be careful with your seller’s eligibility.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    Returns + Refunds:

    Our goal is to provide 100% customer satisfaction.

    If for any reason you wish to return your purchase, please follow the procedures below.
RMA instructions
    1. If you are not 100% satisfied with your purchase, you must contact us within 14 days from the time you receive your purchase to obtain a return merchandise authorization number (rma). This must be clearly marked on the outside of the package.

    Returns received without an rma number will be assessed a $25.00 surcharge.


    2. The watch must be returned in its original presentation box with all warranty information and manuals. Please include in the returned package your name, telephone number, a copy of the invoice and reason for return.

    3. You will be responsible for ALL shipping costs. If the package is refused or returned, the customer will be responsible for all shipping cost even if you were not originally charged shipping under FREE SHIPPING.

    4. We do not charge re-stocking fees. However, we will charge $10.00 to cover administrative cost of processing the credit and return.

    5. The watch can be returned only if it has never been worn. We only sell new
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