FashionWatches Seller Profile 331-330-2304 Email This Seller See Seller Store See all products from FashionWatches

I didn't read the reviews on this seller until after I purchased my watch and to be honest probably wouldn't have ordered from them. Unfortunately it was too late so I took a chance and have to say was pleasantly surprised. The watch was shipped the next day and only took a few days to arrive. Everything was great.

Only giving 4 stars because I didn't have to deal with customer service so I cant say what that experience would have been like.

if there was a 0 stars i would give them that. Never answer their phone and do not honor the policies or deal with issues. I have left messages and emails about a defective "brandnew" watch to no avail. Newegg is hiding behind "it is one of our 'marketplace' sellers and not our problem" i will not buy from Newegg again.

I received my watch today, after speaking with the recipient that was linked the the tracking number I received from NewEgg.com/FashionWatches. It's unclear to me who gaffed on the tracking number, but the customer service was neither proactive nor productive. I'm hesitant to say that I am pleased with the service I received from either. Just happy to have my product.

I tracked my order today only to find that it was shipped to a residential address in Suffern, NY (my shipping address is Watertown, MA). The recipient's name? Susan Lies - suspicious no?

I've contacted FashionWatches via phone (goes right to voicemail; left message) and E-mail; I've chatted online with a rep at NewEgg.com; I called and spoke with UPS who confirmed the wrong name/address was given to them. Next step will be to contact Google Trusted Stores dept. and my bank.

This was supposed to be a Christmas present, and isn't likely to show beforehand. I just want my money back at this point. Very disappointing first experience with this seller.

I'll update my rating/feedback if or when I hear from FashionWatches and a resolution is met.

very good and fast service. my new watch is exactly I was expecting.

I placed an order for 2 G-Shock watches and I only received one watch. I tried to contact the seller and left several messages but they never returned my calls. Then I contacted newegg merchant support and they refund or credited my account. Great job newegg but be careful with your seller’s eligibility.

I was concerned after reading some of the reviews, but I thought if I had problems I could go to pay pal (or credit card co.) for help. I ordered a Fossil Jesse Ceramic White & Rose Mother-of-pearl Dial Women's watch #CE1041 at a substantial discount. I ordered on July 16th and received it on July 19th in perfect condition. Also, a tracking service was used so I would know where the watch was. Very happy.

Item as described and shipped quickly. A pleasure to deal with. Highly recommend. Thank you!

Ridiculous return policy. Would never purchase from them again

Wrong item sent, refused to make return of merchandise and easy transaction. Still haggling over my having to incur the cost of the return. Would not recommend this seller or even using Newegg ever again!!!!