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Pros: It has good suction...and that's the 2nd star, and customer service people speak english
Cons: Since day one this vacuum has had no power. I don't vacuum but my wife does so I never really paid attention. One day i noticed that every time she pull the vacuum back (as in a motion toward her) I would hear it stop rotating. I asked her if it had always done that and she confirmed. Now we have hard wood floors with a couple of rugs scattered about, all bur-bur. Nothing really thick- I could see it being an issue if we had 3 inch shag but that's not the case. So I contacted Shark. They were very nice and willing to help and sent a new head. A week later I received the replacement which took literally 2 minutes to change. Fired it up and ... same issue. So called Shark back up, I was told I had three options now. 1) send it off, wait 4-5 weeks to get it back 2) They'll send the same part to me again 3) I could buy another one from them (discounted of course) and have spare parts. I chose option 2 even though I had no faith that it would fix it. I mean what's the odds in getting 2 bad heads, in exactly the same way. It doesn't happen. Option 1 wasn't going to happen (wife told me that). Option 3 wasn't going to happen either...nobody had to tell me that! I wasn't going to spend more money on a vacuum that might or might not work. So, point? - maybe spend a little bit more money on a vacuum, get a Dyson? I don't know
Reviewed By:Brian,7/21/2014 5:56:20 PM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 month to 1 year.
Pros: Picks up dirt well, when working. Relatively quiet
Cons: Poor quality. Poor Warranty
Other Thoughts: Agitator motor died after less than 1 month. Newegg won't take it back (30 days starts on purchase date, not ship date, not received date) and nearest Panasonic warranty service is a 5 hour drive away. Stay away
Reviewed By:NotAHappyCamper,6/26/2014 8:59:13 AM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 week to 1 month. Did you find this review helpful?
Pros: It cleans my (small) apartment well. I have a cat, and I didn't realize how much cat hair was ingrained in my carpet until I used this vacuum. I'd say it works as well as some of the ridiculously expensive ones.
Cons: It gives off a lot of heat and is a bit of a workout to push around, but neither one of those things is a dealbreaker, at all.
Other Thoughts: I use this vacuum maybe once a week. I would definitely recommend it.
Reviewed By:N/A,6/12/2014 9:29:27 AM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 month to 1 year.
Pros: Simple thorough vac from a well trusted name. A noticeable concentrated power ability over previous experiences with vacuums. On board tools are very convenient for me and make very light work of a worthwhile effort. Clean up is likewise simplified greatly, best saved when your all done, and with no worry or second guessing.
Cons: Can't think of any; None..
Other Thoughts: As an impression of my buying experience, I would have to state that bragging rights show up more so in the results than in the machine itself, which is reassuring when you go to accomplishing what it is you need to do.
Reviewed By:RobertJ.,5/24/2014 5:04:29 PM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 week to 1 month.
Cons: I'm not a fan of the way you take this thing apart to vacuum stairs (some people may love it).
Other Thoughts: The carpet had been vacuumed, the night before I assembled this vacuum, with my older (other) name brand vacuum. It took moving this vacuum about 10 feet to know what the other had been lacking. The dirt this thing pulled up was incredible (and a bit disconcerting - knowing it had stayed there with other vacuum). Very powerful suction - I wonder if my carpet will still be there in a year, or if this thing will just slowly make it disappear! It's not as light as I was hoping, imagine a 12 pound bowling ball. The accessories included are standard with most vacs, the mini head with the brush is not going to get your stairs nearly as clean as the main head. Works equally well on tile or carpet. Sounds a bit like a jet engine that is being worked on by a jackhammer while running. (not too crazy loud) Based on it's cleaning ability alone, it's a very nice vac.
Reviewed By:9000andGoing,5/19/2014 6:40:29 AM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 week to 1 month.
Pros: this is a great machine excellent vacuum lots of attachments works great on bare floors or carpet leaves the floors real clean and I have been an Oreck customer for years now I think I am sticking with shark
Cons: none at this time
Other Thoughts: I highly recommend this machine and a great price at 149.99
Reviewed By:rhdrlove11,3/30/2014 11:45:23 AM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 day to 1 week.