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Make sure you contact Cisco & link this to your product immediately
Pros: Increase the service contract with Cisco... Meaning they will help you on the phone as well as replacement options for a lot longer than the standard 1 year.
Cons: If not connected to your RV180w before your warranty expires, you will have issues with support. Even with this, customer support is difficult to work with as it is outsourced to another country, often have to hang up and redial to get someone who speaks enough English. Without this extended warranty, good luck finding someone to help you after your warranty expires.
Reviewed By:N/A,9/1/2014 7:22:03 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year.
Pros: I own a small business, so I wear many hats. I bought this unit with the help from Netgear figuring out the best unit for our business. Had a small problem figuring out how to set up, called Netgear and they remoted in and did it for me while on phone and explaned what they were doing and why. One of the items I needed was QOS because we have a remote office with IP phone. For me, this unit did everything I needed and so far works great.
Cons: None at this time
Reviewed By:N/A,6/12/2014 5:19:26 AM
This reviewer reports that his/her technical understanding of this type of product is Somewhat Low and has owned this product 1 month to 1 year.