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Very nice printer, one horrible Zebra tech support experience.
Pros: Simple printer with handy web page access to just about all settings. Appears to be running the job we use it for very smoothly.
Cons: We use 3M matte silver 2-up labels. There is 3M brand information on the opposite side of the backing as the labels. When i received the printer, it absolutely would not calibrate with the labels. The stock worked just fine with recently purchased ZT410s, and I was surprised. First call to tech support - got a guy who repeatedly swore while on the phone with me when I asked him to clarify his descriptions of what I should do and when I described what I was seeing so that he might understand why I had trouble following his instructions and get it worked out. He never modified his instructions at all - when I asked things like 'do you mean (x) thing I'm looking at?" or "When you say 'front' do you mean (x)?", he was very audibly frustrated and swore. He gave me incredibly bad instructions about positioning the paper sensor - he had me position it in the exact middle of the 2-up stock, meaning that it would always be aimed directly at gaps - the labels would never cross it. Well, he determined that the printer wouldn't work with the labels and that I should order 'black mark' stock. Considering I had about $100 in stock left, and I didn't even know if 3M produced this stock in black mark backing, I was quite unhappy. After a day I called again. I figured maybe the call was an outlier and just wanted the printer to do what I bought it for. I did get a guy who was much better than the first one, and he stuck with me patiently. He was about to give up and give me the same answer as the first guy, albeit much more politely, when I asked about sensor settings. After about 45 minutes overall, he suggested changing the media sensor setting from 'reflective' (supposed to work with pretty much everything) to 'transmissive.' Worked like a charm right away.
Other Thoughts: Runs very nicely once you've got the settings squared away. Don't count on too much help from the documentation or FAQ web site, if you need either, and good luck if you decide to speak with tech support. In my case there was a simple sensor setting that made it work perfectly. It only took me about an hour and a half on the phone, getting repeatedly swore at by one truly awful (not at all technical)-support rep, and a long call with a second, decent one, to get it working.
Reviewed By:N/A,6/25/2015 3:47:24 PM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 day to 1 week. Did you find this review helpful?
Pros: - Speed has increased from the older models drastically. We had an old 400 series at work and it would do a top speed of 8-9 seconds on a label. This one, 2-3 seconds tops. - Software is easy enough to use. - Has room for an expansion tray(sold separately) to hold much bigger rolls of labels. - I've never had it hang/jam yet. - Reasonably cheap. - It works as advertised and is a very solid and stable printer.
Cons: - As I mentioned about, the software, while easy to use, is pretty buggy. It will crash at least 3+ times a night at work. Almost solely when opening a new label after editing and saving the previous one. It is easily repeatable. - I can't think of any other major flaws.
Other Thoughts: Mine is used in an industrial setting pushing out no less than 500-1000 labels/day. We had an older 400 series form Seiko and it lasted over 4 years under that kind of abuse. I'd highly recommend anyone needing one, go for one of Seiko's offerings. I have had some pretty bad luck with a couple of the other competing brands in the same price bracket. These are hands down the best for the price.
Reviewed By:N/A,6/12/2015 1:54:25 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year. Did you find this review helpful?
Cons: It doesn't with any software except P-touch. You must buy rolls of labels that have spool pre-attached. The cost of the spools off sets any saving you get b buying the printer. I have only had a very frustrating experience with this printer and would not recommend it to anyone.
Reviewed By:N/A,6/3/2015 4:18:05 PM
This reviewer reports that his/her technical understanding of this type of product is Low and has owned this product 1 day to 1 week.
Pros: Works very well for printing tags for product displays.
Cons: Changing the ribbon is not too difficult, but making it simpler sure wouldn't hurt.
Other Thoughts: This is a great label printer that holds up to a LOT of use. Making ribbon replacement a no-brainer would be icing on the cake.
Reviewed By:N/A,5/19/2015 9:05:38 AM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 month to 1 year. Did you find this review helpful?
Pros: Unpacked it, plugged it in, turned it on, installed software and Bingo! Printing labels like a boss. Well, OK I did run through the printer wizard and told it 4 x 6 labels, Speed 2, Density 15 but that took less than a minute. The biggest problem is FleaBay's antiquated print function. Runs in Java of course and it needs to be updated (The print function, not java) USPS can't print from the site without a little trick. UPS prints perfect. Stamps.com prints perfect. FedEx.. haven't tried it yet.
Cons: I'm trying to find a Con but I can't. It sits there quietly until I print something then it spits out a perfect label every time. No muss, no fuss. However, I'm not a power user. Maybe 20 labels per day. But I've read reviews of people who print hundreds of labels a day and all praise this little gem.
Other Thoughts: If you need a reliable, well built, long lasting label printer it's money well spent. You can't go wrong.
Reviewed By:James H.,3/15/2015 12:44:47 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 month to 1 year. Did you find this review helpful?