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Cons: I bought this standalone for my newly built home , I`d planned on installing it after my home was finish. I drive a semi for a living, so it hard to get things done. The build of my home started last summer and build was finish, in NOV 2014. now it is time to install all of the items I bought early to save money. One of them were the Aposonic A-S1602R25-960H Newegg claim that this DVR has a lot of features, the one feature I liked the most was that it had an HDMI outlet. Now it time to install my DVR, WOW it doesn`t even have an HDMI outlet. So I logged into my account to see what did I ordered. they are still selling and the spec are the Aposonic A-S1602R25 960H, has an HDMI outlet. well since my DVR was order 3yrs ago, I can`t return it , now I have to order another one, I`ve also visited Aposonic.com, and saw the same DVR Aposonic A-S1602R25 960H does have a HDMI outlet. This is the DVR I thought I was buying from Newegg. I was so wrong.........
Other Thoughts: When buying check it out well, don`t just look at the spec, check the photos if none don`t buy..........
Reviewed By:Zeke,1/20/2015 12:38:03 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year.
Pros: The product works fairly well, as I have purchased one some time ago...but...I did not get the product I ordered.
Cons: Received only one when I ordered two and the packing list reads two, it was the wrong item, from some off brand company, that I am unable to find the manufacture on the box, and It is missing parts.
Other Thoughts: newegg will not back up my order.
I have purchased thousands' of dollars worth of products through newegg, throughout the years (recommended by an acquaintance) and was glued to their outstanding service.
No more. I do not like being ripped-off, let alone by a company I use to trust.
Manufacturer Response:Good Afternoon, We apologize for the negative experience you have encountered with our product, please email email@example.com so we can ship you any missing or incorrect components you have recieved. Thank you in advance and we look forward to rectifying this situation and maintaining you as a loyal Night Owl customer.
Reviewed By:N/A,1/2/2015 5:35:22 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product less than 1 day.
Pros: I bought this as a package with 4x DSC-932L Wireless Cameras as n all in one monitoring/recording system. I was able to get all the items up and running on MyDlink but the cameras were not being recognized automatically by the DSC-202L. I found the tech support number for Dlink listed here on NewEgg 877-453-5465. The phone system was easy to navigate and told me a 10 minute wait.. .that was actually only a minute. The representative Erin # AR004642 was very helpful. She easily manually connected my cameras and even helped me attach the final two. She also troubleshooted intermittent recoding issue that I require a wifi extender which I will by immediately..
I have been using this about a week and have the remote viewer installed on my cell phone and it works great... the sound feature is amazing. Video quality isn't high def but definitely identifiable. The cameras work amazing even with the lights out at night.
Cons: I don't consider calling Tech Support to get a device to work a Con unless I have to hold for an hour and the issue is not resolved. You might.
Other Thoughts: I don't consider calling Tech Support to get a device to work a Con unless I have to hold for an hour and the issue is not resolved.
Reviewed By:AJ,12/10/2014 12:23:43 PM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 week to 1 month.
Cons: Mediocre image quality No manufacturer support Support on mobile devices is poor Configuration is complex and illogical
Other Thoughts: There is no manufacturer support page so there will never be any firmware updates. The menus are overly-complex and have options that interact in strange and unpredictable ways. The mobile apps are poor, crash a lot, and have annoying ads. There's no way to look at anything but live video in the mobile apps. The image quality is surprisingly poor.
It's very cheap, and it works.
Reviewed By:JoelKatz,12/2/2014 3:47:07 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 week to 1 month.
Pros: Easy to setup and access via the web. Playback works well.
Cons: Early version of firmware made the playback and some other functions difficult to use or not accessible at all. They have since been fixed, but it lowered my first opinion of the device.
Manufacturer Response:We appreciate the feedback as we truly value the input and we are glad to hear that you are satisfied with your purchase. If you run into any issue feel free to contact our technical support team for assistance by calling 1-877-453-5465. Thank you for choosing D-Link.
Reviewed By:N/A,11/7/2014 3:18:50 PM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 week to 1 month.
Cons: Does not support Google Chrome. It thinks your using safari when you try. IE crashes most of the time when I use that. Their website for support (self help) does not exist. You have to fill out a form and wait for a response. KView app would not connect to DVR and constantly loaded/ran on its own. Keeps popping up a login and had to quickly uninstall before it reloaded itself again.
Other Thoughts: I upgraded to this 8 channel from a 4 channel from another manufacturer, I should of stuck with that mfg and not Kguard. BIG mistake!!
Reviewed By:pc_surfer,10/30/2014 5:49:15 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 month to 1 year.
Pros: NOTHING since the only reason I purchased it was that it included the hard drive. Had a bad experience with a zmodo full package deal, without a hard drive. Bought this one instead of continuing to wait for the hard drive I ordered. Basically, I got my hard drive long before this ever arrived. When this finally was delivered, my first ZModo was up and running.
I didn't want to pay to return and planned to upgrade in the future with my unopened drive.
Cons: NO HARD DRIVE NOT A DEAL BUT A TOTALLY OVERPRICED LOW END CHINESE DVR WOTHOUT ANY DVR INSIDE THE UNIT.
Other Thoughts: WELL. ... My house/complex had a 4:30am attempted break in (But for my Pit Bull ... any one or more of the units could have had a night home invasion.
So today I decided was time to upgrade my camera system with the unopend dvr.
I feel like I got taken for, by this order from newegg. I was trying to do the right thing by expecting the product was as described and would and could be quickly set up and used as addition to my home security.
I feel like I was taken in, after years of trustworthy newegg shopping.
Reviewed By:N/A,10/19/2014 5:27:22 AM
This reviewer reports that his/her technical understanding of this type of product is Somewhat High and has owned this product 1 month to 1 year.