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Pros: The roller perform as expected for the first few months.
Cons: The cons I have may be more related to our environment. We use the 2580C to scan everything from paper to drivers licenses in an utility environment. The rollers perform well during the first 3 - 4 months and then start wearing out and not performing. As I said, it may be our environment though.
Reviewed By:N/A,6/12/2015 6:08:39 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 month to 1 year.
Pros: The software was not available on the Canon USA site. The Canon tech support was unaware of the update. A third party tech support site found it on the European Canon site. I notified Canon support.
Cons: Canon support has little knowledge of the product. My tech support person was wonderful. Talked to the engineers who suggested a solution we had already tried.
Other Thoughts: Once updated, it works fine.
Reviewed By:Stephen S.,3/15/2015 8:45:41 AM
This reviewer reports that his/her technical understanding of this type of product is Low and has owned this product 1 week to 1 month. Did you find this review helpful?