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Cons: Product was DOA. I installed it into the UPS & let it charge for 48 hours before putting it into service. I didn't know it never took a charge until recently when the power company replaced my electric meter. I know it isn't the UPS unit because I have a good APS battery that works perfectly in the same UPS unit. I've spent thousands of dollars purchasing hardware here. I guess I've learned a lesson about the return policies.
Other Thoughts: I feel like I've been taken for $XX.XX & didn't even get a kiss.
Reviewed By:very unhappy camper,3/6/2015 6:54:11 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year.
Cons: Just as a note: this does not come with a return shipping package for the old battery. If you buy from APC direct, the battery costs more, but it comes with a return shipment paid by them.
Other Thoughts: Drop the old battery at any spot like Best Buy.
Reviewed By:N/A,1/22/2015 2:39:30 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 day to 1 week. Did you find this review helpful?
I own three 1000VA units in the home and I'm buying some management cards now.
I'm not surprised to see CyberPower Support posting on Newegg regarding the one negative review. I only wish the reviewer had followed through and updated their rating.
CyberPower support really take care of their customers. Also, I continue to be impressed that they have such a diverse product line and price in such a competitive fashion.
Supporting CyberPower with your purchase is a good move in my opinion, be it for a home UPS solution or in a business setting, small, medium or large.
Keep up the good work CyberPower as your product support is just as vital the shipped item. Thank you!
Cons: So many great products to choose from, all with the same level of support.
Reviewed By:JJW,1/20/2015 4:07:00 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product less than 1 day. Did you find this review helpful?