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Cons: Disappointment. Espresso spout on the grounds holder has a plastic piece that holds two aluminum spouts. The plastic piece broke during warranty period so I called Krups and spoke to representative (Stacy). She said the warranty only covers parts! It is a part that is broken! She was short, rude and addressed me with an 'I'm right and your wrong attitude.' Said I would have to pay for the part and provided a phone number for a parts retailer. She also indicated that the part is on back order.
Other Thoughts: I've been a loyal Krups fan for many years. Never again will I buy their products.
Reviewed By:Anonymous,8/15/2016 9:19:59 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product more than 1 year.
Pros: -The thermal container works very well. I can make coffee today and 2 days from now it will still be warm -All the clock, timed brew settings you'd expect from a digital display
Cons: -You look at the thing it you see stainless steel and you think durable and tough.. but it's rather quite flimsy -Doesn't compare to other similarly priced coffee makers
Other Thoughts: I was looking for a thermal carafe for a coffee maker and went with this guy even with the pretty large price.. but felt ok since the images seemed like it would be built solid and would last. It's actually quite flimsy and cheap with exception to the carage which is actually quite nice.
Reviewed By:Will U.,7/26/2016 9:53:31 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 month to 1 year.
Cons: After a year, coffee comes out like tea. sometimes its good, too often it is like tea. I have to let the pot cool then brew it again. Wastes time and is very irritating. From day 1, if you brew more than one cup (8 oz or so), make sure you drink it all within 15 min. The coffee gets old after that. The filters it recommends are ridiculously large, but necessary, since the basket is so small. Any more than 4 tablespoons and the grounds start pouring out between the basket and screen. Unless, you use large filters that fold over the grounds to keep them in.
Reviewed By:Anonymous,7/24/2016 5:19:36 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product . Did you find this review helpful?
Pros: Replaced a "Mr. Coffee" piece of doodoo with this Hamilton Beach unit. The Mr. Coffee carafe *always* dripped when pouring. It's hot plate lasted 2 years and rusted out. And it was difficult to fill. This one gets five eggs for all of those complaints: no drip, easy to fill.
Cons: No problems
Other Thoughts: Would definitely recommend to others.
Reviewed By:Kris M.,7/15/2016 10:58:16 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 week to 1 month.