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Rosewill RHAF-15004 1400W Oil-Less Low Fat Air Fryer - 3.3-Quart (3.2L), Black
Pros: Does its job fine. Makes great veggie fries. Fast enough and unattended cooking for most part
Cons: The dial gets stuck and does not move. If you are not careful, you can overcook/char things. The exhaust is very hot, but no warning at that port and you can get burnt.
Other Thoughts: I have 4-star because the timer dial got stuck several times and a couple of times the food was overcooked. You need to listen for the dial working (it goes tick-tick when working) If no sound, move it around until its starts working.
Reviewed By:Anonymous,7/4/2016 5:21:43 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 week to 1 month.
This user purchased this item from Newegg
1 out of 1 people found this review helpful.
Pros: Nothing since it was DOA. Second unit, while partially inoperable (see below), bakes well.
Cons: Digital display read "E-1" and did nothing else. Called Rosewill and they said it was defunct. Requested and received RMA.
This is a revision of this review. Well, I got my replacement for the DOA and it arrived with a broken piece of plastic (which serves the purpose of limiting the "claw" action securing the basket to the pan.) The consequences of this are a release button which sometimes sticks, and occasionally a detaching of the basket from the pan, often when you least expect it. Well, I decided to live with it and will not send the second one back. I don't know what is wrong with Rosewill's QC such that I get two bummers in a row.
We greatly appreciate your purchase. We apologize for the inconveniences you've experienced with our products. It looks like the unit got damaged during the shipment and the basket can't be closed properly. We will also look into the RMA unit you have returned. We strive to provide the best quality and service to you. Please contact our support team for your warranty options for the second unit. Thank you.
Pros: It works and Isn't too loud. Basket is good sized It looks good ans is very easy to clean.
Cons: It doesn't cook the food like it says and I don't over fill it. It says it will real fry in 45 minutes at 350 F. I dried them out real well and cooked them for 65 minutes and they were alright but never like the picture or even close. Everything I have cooked in this air fryer has taken much longer than listed. I had to return the first one because it says that you turn it on and set the temp and it will blink till it is preheated and it will not work the way stated. No preheating it just starts and says the temp you want right from the start.The second one does this also. I have tried to ask Rosewill if this is just a typo in there manual or broken.But instead of getting an answer from they just want to RMA it and give me another one. But It will do the same thing and I don't feel like going through it again. Rosewill is very good with standing behind there products but not so good at communication. I have tried three times to get an answer about this with no help.I don't know if they understand what I want to know. Is it the manual that is wrong or is the unit faulty.Im just going to use it best I can and not worry about it any more.
Other Thoughts: No I cant recommend this unit.
Reviewed By:Patrick S.,6/4/2016 1:58:16 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 month to 1 year.
Cons: 1. Fan is very Loud. 2. Takes more than 10 minutes to cook, while microwave can do it in 1 to 2 minutes. 3. It's easy to overdo your food if you don't pay attention. You've to take out the basket and shake it from time to time so not to burn your food. 4. Takes forever for customer service to response and ask for extra 15% restocking fee if you want to return.
The Air Fryer is a revolutionary appliance which uses Rapid Air technology to circulate air around the unit to cook food completely using little to no oil. This means that you can enjoy your favorite traditionally oil-fried foods while dramatically reducing its fat and cholesterol content. The Air Fryer is not designed to cook food rapidly and compromise on taste and quality like microwaves do.
Since this is a new, innovative appliance, you may need some time to familiarize yourself with the proper technique to prepare your meals using the Air Fryer. There are many helpful articles online and demonstrative videos on YouTube which will assist you with getting the most out of your appliance.
We sincerely apologize for the slow response rate that you’ve received from our Customer Service team. We’re currently in the process of implementing a series of measures aimed at improving our customer service so we can more effectively assist our valued customers.
Once again, thank you very much for bringing this matter to our attention as well as allowing us the opportunity to better serve you.
Please contact our support team if you have further questions.