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Pros: I bought this scanner from Newegg in 2009. At last count, I had 158,000 sheets scanned. Since it scans in duplex, I estimate I've done about 250,000 pages of materials, since I run about 2 fronts to every 1 back.
I have replaced the rollers once, which is less than Fujitu's recommended replacement schedule. Nevertheless, it has continued to work reliably.
I have run this on both PC's and Mac's without problem. I found it easy to set up.
I took a small law office and graphic shop totally digital. I use it daily. It has been bomb-proof reliable. It has saved me hundreds, if not thousands, of dollars in document storage costs.
I cannot say enough good things about this machine.
Cons: When I bought the scanner, the reviews included a parade of horribles regarding paper jams and its paper handling. I found them unwarranted. There is a bit of a trick to loading the paper: pushing the paper hard into the machine will almost guarantee a jam. A light touch on the load, however, and it runs fine. I've had occasional papers that are of a texture that give it trouble but at those times I remember that this is a relatively inexpensive, desktop scanner.
Other Thoughts: I use this scanner via USB through a hub to my computer. I cannot speak to the wireless model.
Reviewed By:Anonymous,4/12/2016 2:43:57 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product .
Pros: Product works - that's what it's supposed to do! No need for hoopla here -it doesn't dazzle; it doesn't have to - just needs to do what it's supposed to do!
Cons: The Almighty Xerox Corportaion will not upgrade their drivers for Windows 10. Not even apologetic about it either! Of course , they offer a 20% discount if you buy a replacement scanner, like that fixes anything..... My Story: Bought a Documate 515 on 3-2-2011 for home use. A little more scanner that I needed for occasional use, but I've found over the years that products are over-specified & generally you need to compensate for that by buying a little more that you think you need. Didn't foresee that Microsoft would abandon XP - that's what I was using at the time.. Got over that & went for a Windows 10 machine. Got all peripherals to work with new machine, all except Xerox. When I called customer service, the only solution they had was: Spend more money for another product. Resolution: Xerox will never see a red cent from me again. If I could give this review zero eggs or negative eggs, then I would have done so.
Reviewed By:Bart C.,2/22/2016 6:04:13 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product more than 1 year.
Pros: If and it's a big if, you can get it to work it has awesome feature that even a half wit can operate it.
Cons: I wish i could give it less than one egg. I ended up returning it. I blame the geek who wrote the drivers. It will work on and older machine it seems to have hardware con-flicks with a newer machine when I talked to Zerox they blamed it on window!
Reviewed By:Mitch S.,1/21/2016 2:55:31 PM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 day to 1 week.
Pros: Fast Excellent scan quality Rarely jams and misfeeds, easy to clear when it does Scans to your notebook or mobile device via WiFi OCR accuracy is excellent
Cons: Cannot share over the network Switching between WiFi and USB requires you to physically unplug USB cable. Won't scan long pages after short pages. Software runs in foreground only OCR function not optimized
Other Thoughts: We've used ScanSnaps for years, they're great and the only desktop scanners I will buy. The hardware design is impeccable and if taken alone deserves 5 stars. It loses a star because software is always the weak point with Fujitsu. For example, you can't scan a job of mixed size pages unless the longest page comes first. If you have a short page followed by a long page, it throws an error. So you have to arrange your pages so that the longer pages precede the shorter ones, scan, then rearrange them in correct order using Acrobat or some other program. How stupid is that? The software is severely old school in that it insists on being the top foreground window and making you wait for the OCR to finish before you can scan again. Inefficient. Switching between WiFi and wired mode requires you to unplug the USB connector from the scanner. Goofy.
Reviewed By:Russell S.,1/9/2016 6:46:22 AM
This reviewer reports that his/her technical understanding of this type of product is and has owned this product 1 month to 1 year.
This user purchased this item from Newegg
1 out of 1 people found this review helpful.