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Categories > Remote Tech Support > NerdDeck, Inc. > Device Maintenance/Tune-Up

Rating + 5Rating + 5Rating + 5Rating + 5Rating + 5 Device Maint.
Pros: Much faster PC, smoother operation. This is the best method to really get rid of hidden problems.
Cons: Somewhat expensive.
Reviewed By:Jim,9/14/2014 5:16:18 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product 1 week to 1 month.
This user purchased this item from Newegg

Did you find this review helpful? Yes No
Categories > Remote Tech Support > NerdDeck, Inc. > System Advisor

Rating + 5Rating + 5Rating + 5Rating + 5Rating + 5 Excellent advise/help
Pros: Just a quick word of encouragement going out to Daniel after we talked and located a replacement MB for this older desktop.
I had talked, or attempted to talk to several other business's before hand and was getting nowhere about the options for repairing an existing computer.
He not only took the time to look up my specs but found an in-stock replacement/aftermarket board that saved the day. Very impressed Daniel!

After that he took the time to help update a wish list for a new custom build and the level of knowledge and expertise was notable. To anyone on staff who is listening, I think he deserves a raise!!!
Cons: None...
Other Thoughts: Have not actually received the replacement board at the time of this write up but hopes are high that we have a positive match,
Reviewed By:HammerJack,8/27/2014 7:17:44 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product less than 1 day.
This user purchased this item from Newegg

1 out of 1 people found this review helpful. Did you? Yes No
Categories > Remote Tech Support > NerdDeck, Inc. > System Advisor

Rating + 5Rating + 5Rating + 5Rating + 5Rating + 5 Technical Pre-Sales Support from Cobin B
Pros: When purchasing a system, I look for something that is close to bleeding edge and will last for a few years. That said, I need support from someone that deals with new technology on a daily basis. This has been the best $10 that I have spent in many moons. I consider it an investment in the $6,000 system that I am about to build.
Cobin was not only knowledgeable, but was willing to investigate options with me. Just the fact that he was willing to make a mistake and then plow through, raises my confidence level.
Not often that I get someone in ANY support arena that I make a note of how to get back to them because they were so helpful. In this instance, I was thoroughly impressed with Cobin and NewEgg.Com.
Cons: Bleeding edge never seems to evolve fast enough, but that isn't something to be solved by NewEgg. I really appreciate how quickly they are able to access and deliver new products.
Other Thoughts: It would probably be beneficial when performing support to have the ability to screen share from either end. I will say that being able to have a chat window open sharing links back and forth while at the same time talking by phone, made wonderful use of my time.
Reviewed By:Joseph,8/17/2014 10:43:56 AM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product less than 1 day.
1 out of 2 people found this review helpful. Did you? Yes No
Categories > Remote Tech Support > NerdDeck, Inc. > Tech Diagnostic

Rating + 1Rating + 1Rating + 1Rating + 1Rating + 1 NEVER AGAIN!
Pros: None!
Cons: Never got to me as I ordered it and never heard received ANYTHING! Total waste of my time and effort.
Other Thoughts: Don't think I would have liked it even IF I had got a Download link or disk in the mail!
Reviewed By:^i^AngelOfDeath,8/5/2014 8:54:53 PM
This reviewer reports that his/her technical understanding of this type of product is Low and has owned this product 1 week to 1 month.
This user purchased this item from Newegg

0 out of 4 people found this review helpful. Did you? Yes No
Categories > Remote Tech Support > NerdDeck, Inc. > Tech Diagnostic

Rating + 3Rating + 3Rating + 3Rating + 3Rating + 3 If you know computer, this is not a big deal
Pros: May give you some tips.
Cons: They won't help or guide you unless you pay them
Other Thoughts: If your a novice to computer, then this may help, otherwise I won't suggest this to anyone.
Reviewed By:jaiz,7/6/2014 8:00:54 PM
This reviewer reports that his/her technical understanding of this type of product is average and has owned this product 1 week to 1 month.
This user purchased this item from Newegg

0 out of 2 people found this review helpful. Did you? Yes No
Categories > Remote Tech Support > NerdDeck, Inc. > Device Maintenance/Tune-Up

Rating + 5Rating + 5Rating + 5Rating + 5Rating + 5 Device Maintance/Tune UP
Pros: I told him what was wrong ,and took control of the computer ,and took all pop ups and fix what ailed my computer.
Cons: I have no cons
Reviewed By:Hart,6/19/2014 4:19:24 PM
This reviewer reports that his/her technical understanding of this type of product is High and has owned this product more than 1 year.
This user purchased this item from Newegg

1 out of 1 people found this review helpful. Did you? Yes No
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