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Seller#: 0UHZRBI9TWJSH3378

FloorCraft Seller Profile 949-863-9060 Email This SellerEmail This Seller  See all products from FloorCraft See all products from FloorCraft

BREAKING NEWS: In the latest issue of Consumer Reports, Nov 2013 “Best of the Year” issue, Miele is the #1 Upright and #1 Canister!!!!! The S7 Twist was awarded the #1 upright, and the S5 Callisto was awarded the #1 canister (the S5 Callisto was replaced with the improved S8 Kona).

Thank you for shopping with us! FloorCraft is new to the NewEgg marketplace, but not new to Miele vacuums. Primarily a high-end floor covering dealer, we appreciate the uncompromising quality of the Miele brand for superior quality and performance. FloorCraft is proud to be an authorized Miele vacuum dealer. Our store is in Irvine, California.

All Miele vacuums are shipped UPS ground, and are brand new with full factory warranty. When you receive your new Miele, be sure to register your vacuum's warranty on the Miele USA website. There are hundreds of authorized Miele service centers around the country (listed on the Miele dealer locator), so no matter where you live, there is someone local to handle your servicing, maintenance, or warranty issues.

Please contact us if you need any assistance selecting the right Miele for you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Buyer is responsible for return shipping costs. Refund will be given after item arrives and inspected. If item is found to be defective, return shipping costs will also be refunded.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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