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Floureon Seller Profile 929-2505951 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Floureon See all products from Floureon

Floureon company was formed in 2005. Through organic growth the company has expanded its Market presence and capabilities as represented in its four locations across North America.

Floureon company offers a broad range of battery products which are supported by some of the most advanced battery manufacturers of the world.

Floureon company has recently become ISO certified in order to maintain its commitment to continual quality improvement.

Our customers are the reason why we exist. Our mission as a company is to provide the highest quality products that our customers can expect. We are driven to meet and exceed our customer expectations for quality and service.

Floureon company strives to provide a growth oriented, technically innovative and stable work environment for our employees. The company has a 25 year commitment to maintaining safe injury free workplace environment for its staff.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (373 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 227 Reviews
Good Rating + 4 58 Reviews
Average Rating + 3 20 Reviews
Poor Rating + 2 13 Reviews
Very Poor Rating + 1 55 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/12/2015

Rating + 5 A1

good price fast ship thanks

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Order Date : 9/10/2015

Rating + 1 works but...

----- From: <Floureon>  To: <Nick A McWilliams> -----

Dear valued customer,
Have a nice day !
We realized you have received your item , we hope that you will be satisfied with this item and will give positive comments and 5 egg points to our store, your recognition is our motivation in developing our business to serve you even better. We sincerely invite you for leaving us positive comment and feedback again , please never leave 4 egg points or less egg points to our store, because the Ratings below 5 are equal to “You are NOT satisfied”, please write to us immediately so that we can help you out by all means and will let you be satisfied with us .
May you and your family be happy every day !
Best Regards,

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Order Date : 8/24/2015

Rating + 5 Excellent experience

I ordered HDMI cables. They came sooner than I expected, and were exactly as they were described. Thank you for the great product and great price.
Seller Response:We are very honored to service for you,thanks. Best Regards.

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Trent G.
Order Date : 8/3/2015

Rating + 1 Ruined My Kids Birthday

I thought I was ordering a complete quadcopter setup for my son's birthday so after waiting a long time for international shipping the package arrives and there are major parts missing like the battery charger and the remote control transmitter (which the included instruction booklet said WAS included in the box, yet it was not there). I emailed the seller and they responded that the missing parts were not supposed to be included even though the listing never specifically mentioned that parts would be missing, and I don't want to wait for shipping again so they were successful and I am going to write this off as a loss. I ended up having to buy spare parts that were more expensive than the original order I made. I would be real careful when ordering from this seller. You might want to email them before you purchase and ask which parts are included... I wish I would have.
Seller Response:we are very for the problem you have faced, but our product description has written very clearly, (this BNF version has no transmitter, no camera ). and in the package contents we have mention as follow ,
1 * Quadcopter
1 * 3.7V 500mAh Li-poly Battery
2 * Skid Landing
4 * Protection Frame

We guarantee that the product description we didn't do any changes, customer could find it by search 9SIA3EX34N5977. We are deeply sorry for this misunderstanding.

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Order Date : 7/29/2015

Rating + 1 never again.

I ordered two mice on july 29, got an email that tells me to "Please allow 1 - 3 business days for your order to be processed and shipped." I got the order tracking email on the 3rd of august, with an invalid UPS tracking number. after waiting a few more days, 3 different customer support agents, give me 3 different ship dates for the mice. 2nd, 3rd, and 10th. and finally a REAL tracking number for USPS, Not UPS like the seller email stated.. I finally received the mice on the 21st of August. Worst experience I've ever had dealing with anything Newegg before...

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Order Date : 8/4/2015

Rating + 5 Good Cables

Excellent price & product

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Order Date : 5/25/2015

Rating + 1 Garbage

I recieved the item and it worked great for 3 hours, then died. After four or five emails explaining the same thing over and over again, I was finally able to get a replacement. The new one, either doesn't have a battery, or its doa too. It will only if its plugged into the car. However, since there's no battery or its dead, you have to power it on manually and start recording, each and every time. I purchased this because I am a courier. Do yourself a favor, spend a little extra and pay for quality. I got it on sale, but since I had to pay to ship it back, I didn't save any money. I'm not even going to bother dealing with the item or company anymore, just going to throw it in the trash and cut my losses.

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Vinny A.
Order Date : 8/6/2015

Rating + 5 Excellent service !!!

seller was very prompt with answers to questions i had about order and shipping.

Thank you.

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Order Date : 7/23/2015

Rating + 5 Resolved Shipping Issue Quickly

There was a shipping mix up with this seller but they contacted me quickly and got it straightened out fast. I would buy from them again.

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Order Date : 7/28/2015

Rating + 5 Fast delivery

Thanks or the fast delivery!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Floureon Store offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise.

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:
    All returns must include the following:
    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Basic Policy
    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    (1) An RMA number included Damaged/DOA/Defective shipments must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Floureon will refund the amount of sale.

    (2) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    (3) Customer is responsible for return shipping expenses unless the item is defective/ damaged. Replacements will be shipped at our expense.

    (4) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    (5) Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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