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Floureon Seller Profile 929-2505951 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Floureon See all products from Floureon

Floureon company was formed in 2005. Through organic growth the company has expanded its Market presence and capabilities as represented in its four locations across North America.

Floureon company offers a broad range of battery products which are supported by some of the most advanced battery manufacturers of the world.

Floureon company has recently become ISO certified in order to maintain its commitment to continual quality improvement.

Our customers are the reason why we exist. Our mission as a company is to provide the highest quality products that our customers can expect. We are driven to meet and exceed our customer expectations for quality and service.

Floureon company strives to provide a growth oriented, technically innovative and stable work environment for our employees. The company has a 25 year commitment to maintaining safe injury free workplace environment for its staff.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (81 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 50 Reviews
Good Rating + 4 15 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 2 Reviews
Very Poor Rating + 1 12 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Jason E.
Order Date : 2/27/2015

Rating + 5 Pleasant Surprise

Got two Canon camera batteries from these guys and they were both charged when they came! When I bought batteries from other sellers in the past, they came empty, so I was pleasantly surprised this time. These guys charged them for me ahead of time. Recommend buying from this seller!
Seller Response:Dear valued Jason, thanks very much for leaving us 5 eggs and 100% positive feedbacks, we are very glad that you are satisfied with our batteries, we hope you will come to our store again whenever you want
May you and your family be happy every day and we hope everything goes well with you !
Best regards

Did you find this review helpful? Yes No

Order Date : 2/19/2015

Rating + 5 Fast & Friendly

Order received quickly, Customer Service even sent a follow up email. Would order from them again.

Did you find this review helpful? Yes No

Order Date : 2/3/2015

Rating + 5 Courteous service

I bought this monitor, thinking that it's both a rear view mirror and a back-up camera monitor. Upon discovering my mistake, seller graciously accepted RMA and promptly refunded my money. Thanks for the great service!
Seller Response:Dear valued Nam, thanks very much for leaving us 100% positive reviews, we are very glad that you are satisfied with us, and we hope that you will come to our store next time whenever you want
May you and your family be happy every day and we hope that everything will go smoothly with you
Best regards

Did you find this review helpful? Yes No

Order Date : 1/27/2015

Rating + 1 the focus is not accurate, too short

I was very disappointed with it because the focus too short so I cannot recognize clearly in front of my car except dirt on the car window shield. So I''m going to request refund.

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 1/14/2015

Rating + 5 Excellent

I received everything that I have ordered/requested on time, and have no issues with my order.
Seller Response:Dear valued friends, Thanks very much for leaving us 5 eggs and positive feedbacks , we hope you will come back to our store again at any time you want !
May you and your family be happy every day !
Best regards

Did you find this review helpful? Yes No

Order Date : 11/22/2014

Rating + 5

Quick response and responsible. Solve problems or to full refund.

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Order Date : 12/21/2014

Rating + 5 Great experience

Great service. Very fast shipping and great customer service support.

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Order Date : 12/20/2014

Rating + 4 wireless speaker

i ordert this 4 days before x-mas. i email them and ask if i could get it with x-mas. i got a fast reply and she explained that it came from overseas. i dint see that when i bought it. it came like 3 days after x-mas. it works good and we happy. i will buy again and recommencement them. only thing i don't like is that the shipping takes so long, that's why i only gave 4 egs.

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Order Date : 12/10/2014

Rating + 1 horrible seller experience

This SAMSUNG watch won't work with my SAMSUNG phone because it only works with certain versions of Android and jellybean isn't one of them. They should just say that on the description page and if they did I wouldn't have bought the watch. I was told by the seller that I have to RMA it through neweggflash. When I tried, I was told by Newegg that they contacted the seller and the seller would be in touch with me in a couple days. That would have been the nineteenth of December. I still haven't heard from them.
Seller Response:Dear valued daniel , We have contact you for several times, but we have never received your response from December 23, 2014 6:39 AM , We have tried our best to contact you that if you want to keep this item or want to return this item back to us, but you did't reply to us, we hope if you have any request , please contact us, we will help you solve all the problems

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Order Date : 12/1/2014

Rating + 4 Dashcam

Camera arrived quickly and works fine, but the package arrived damaged. The primary car mount was broken. I don't know if it can be repaired, but I don't want to pay for return shipping. Guess that I will just have to try to repair the mount or find another solution to enable me to use the camera my car.
Seller Response:Dear valued John , Happy Christmas!

We are really very sorry for hear that, if it is possible,we hope that you can buy a new car mount which is suitable for this item , and we will likely refund 3 dollars to you as compensation is it Ok for you ? We hope that you will be satisfied with us , If you have any other questions, please let me know, we will try our best to help you , Best regards, Shiny

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Floureon Store offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise.

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:
    All returns must include the following:
    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Basic Policy
    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    (1) An RMA number included Damaged/DOA/Defective shipments must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Floureon will refund the amount of sale.

    (2) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    (3) Customer is responsible for return shipping expenses unless the item is defective/ damaged. Replacements will be shipped at our expense.

    (4) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    (5) Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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