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Seller#: 0UHIQWIKOTBDHM69A

Floureon Seller Profile 929-2505951 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Floureon See all products from Floureon

Floureon company was formed in 2005. Through organic growth the company has expanded its Market presence and capabilities as represented in its four locations across North America.

Floureon company offers a broad range of battery products which are supported by some of the most advanced battery manufacturers of the world.

Floureon company has recently become ISO certified in order to maintain its commitment to continual quality improvement.

Our customers are the reason why we exist. Our mission as a company is to provide the highest quality products that our customers can expect. We are driven to meet and exceed our customer expectations for quality and service.

Floureon company strives to provide a growth oriented, technically innovative and stable work environment for our employees. The company has a 25 year commitment to maintaining safe injury free workplace environment for its staff.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (261 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 157 Reviews
newegg
60%
Good Rating + 4 38 Reviews
newegg
15%
Average Rating + 3 16 Reviews
newegg
6%
Poor Rating + 2 8 Reviews
newegg
3%
Very Poor Rating + 1 42 Reviews
newegg
16%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Tom
Order Date : 7/12/2015

Rating + 1 Shipped an Obvious Defective Keyboard

They shipped a broken keyboard that was visually observable as defective (and electrically defective also) ;-(

Returned for a refund and ordered else where!

Tom

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jasd40
Order Date : 7/6/2015

Rating + 4 Good Price, Shipped Quickly

Got this at a very good price and it shipped directly from China. Received it in about 10 days. Have not put the DashCam to full use yet but have tried all the features and so far, so good. I look forward to using it on my next road trip. One drawback so far is the user's manual is not translated from Chinese to English very well.

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RonB21
Order Date : 7/18/2015

Rating + 5 Gave The Features the Case Did Not Have

The were fast, had the features needed to add to the front of the computer. Wish the temperature readout was available in both F and C.

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Ricky
Order Date : 7/1/2015

Rating + 5 Excellent Seller

Exactly what I wanted and super fast delivery
Seller Response:Dear Ricky,
Thanks very much for leaving us positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service. We hope that you will come back to our store next time .
Look forward to serving you again!
Yours Sincerely,
Floureon


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Drew
Order Date : 7/8/2015

Rating + 5 Very fast

They shipped from New York but I still got it here in CA in only two days.

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LamaFc
Order Date : 6/30/2015

Rating + 5 Fast and cheap!

I have nothing bad to say about this seller at all. Order was processed and shipped really fast and got here 2 day prior to estimated delivery. Quality product for less $$$. Will buy again!
Seller Response:Dear valued customer, we are very glad to hear that , thanks very much for leaving us positive reviews, your encouragement will keep us moving forward and constantly improving our service.
Look forward to serving you again!
Best Regards
Floureon


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N/A
Order Date : 6/15/2015

Rating + 5

a pleasure to do business with.

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Tony
Order Date : 5/17/2015

Rating + 1 Seller not accepting phone calls

I purchased 2 G1W dash cam dvr's, 1 unit does not function properly and needs to be replaced. I called seller but they are not excepting any phone calls. Sent e-mail but have not yet received a response.

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fi1225
Order Date : 6/5/2015

Rating + 5 mini keyboard

Works exactly as described, Great price.
Very fast shipping

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tz
Order Date : 6/5/2015

Rating + 5 Good, ontime

The keyboard arrived as expected and workes well
Seller Response:Thanks very much for leaving us 100% positive reviews, we are very glad that you are very satisfied with our items, and we hope that you will come back to our store again when ever you want !
May you and your family be happy every day !
Best regards
Floureon


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Floureon Store offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise.

    By placing an order, you agree to the following policies:
    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:
    All returns must include the following:
    * Original Condition
    * All accessories
    * Manuals, warranty registration, etc.
    * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired

    Basic Policy
    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    (1) An RMA number included Damaged/DOA/Defective shipments must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Floureon will refund the amount of sale.


    (2) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    (3) Customer is responsible for return shipping expenses unless the item is defective/ damaged. Replacements will be shipped at our expense.


    (4) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    (5) Refund will be issued after our warehouse receives, inspects, and processes your return. Newegg will refund back to your method of payment.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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