Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Limited Time Only! Newegg Premier is now only $29.99/year. Sign up now.
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHZRBI9H68J6857D

Focus Camera Seller Profile 800-221-0828 Email This SellerEmail This Seller  See all products from Focus Camera See all products from Focus Camera

Top five reasons to buy from Focus Camera Inc

1. Focus Camera, Inc. is a nationwide specialty on-line retailer, as well as a brick-and-mortar retail store, operating in the same New York neighborhood location for over 40 years. We have taken our consumer-oriented philosophy that has served us well in our local community, and expanded it to serve customers nationwide.

2. Customer Service is our #1 priority. We make customers; not just sales. Our customers are our investment. “Treat every customer as if they sign your paycheck…because they do.” This has been our credo, and it is for this reason that many of our orders are from repeat customers.

3. Focus Camera, Inc. carries a wide range of all brand-name photographic products, including digital cameras and camcorders, digital frames, printers; consumer electronics including televisions, MP3 players, headphones, DVD players, boom boxes; binoculars and telescopes; kitchen appliances, and many items for the home; assorted watches; video game consoles, game cartridges, and other toys; as well as a wide range of accessories for all these categories.

4. Our best advertisers are our satisfied customers, more than 400,000 strong, and growing daily. Our prices are very competitive. We sell only top-quality merchandise, and our customer service is second to none. Join our family of satisfied customers, and you will be glad you did.

5. Why take risks in dealing with unknown retailers – when you can buy from a trusted source with an excellent reputation spanning almost two generations! If you are satisfied with your purchase and our performance, tell your friends.



Focus Camera is a family owned and operated nationwide specialty on-line retailer. Our roots are in a brick-and-mortar retail, operating in the same New York neighborhood location for over 40 years. We have taken our consumer-oriented philosophy that has served us well in our local community, and expanded it to serve customers nationwide.

Customer Service is our #1 priority. We make customers; not just sales. Our customers are our investment. “Treat every customer as if they sign your paycheck…because they do.” This has been our credo, and it is for this reason that many of our orders are from repeat customers.

We carry a wide range of all brand-name photographic products, including digital cameras and camcorders, digital frames, and photo printers. In addition, we carry consumer electronics, optics equipment such as binoculars and telescopes, and some kitchen and home appliances.

Our prices are very competitive. We sell only top-quality merchandise, and our customer service is second to none. Join our family of satisfied customers, and you will be glad you did. In fact, our best advertisers are our satisfied customers, more than 400,000 strong, and growing daily.

Sincerely,

Abe B.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (30 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
50%
Good Rating + 4 3 Reviews
newegg
10%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
3%
Very Poor Rating + 1 11 Reviews
newegg
37%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Colin D.
Order Date : 2/5/2014

Rating + 5 Great Seller!!!

Amazing product, fast processing, fast shipping and cant bet the price of the camera. I will be looking for this seller and recommend them to others. Thank you Focus Camera!!!

Did you find this review helpful? Yes No

N/A
Order Date : 5/16/2014

Rating + 1 Keep Away from Focus Camera

Purchased the DSC-RX100M2 bundle. When i placed the order it was suppose to come with the SF-64UX memory card. Showed in the picture at the time there was no description. So before purchasing i emailed Focus Camer to get clarification. I was told what i see in the picture is what I will be getting so I placed the order. When I got the package it had a less quality memory card, SF64UY and missing batteries spent a month trying to get it resolved. Finally got the batteries, but they refused to give me theSF64UX. 2 weeks after purchase the price change and so did the description. Stating what was included in the bundle. I was told I couldn't get a refund on the camera, and that there price change daily, wouldn't give me the price difference either. So I was robbed out of a better memory card that was rated for the camera verse a very cheap one that isn't rated well for the camera. Now I have to fork over more money now. to get a better memory card.

2 out of 2 people found this review helpful. Did you? Yes No

USMC_Sergeant_OM
Order Date : 3/12/2014

Rating + 1 They sent the wrong phone.

I bought a Nexus 5 from this seller and received a Nexus 4. The advertised product clearly said "Nexus 5 32 GB Black". The box, manuals and everything else I received is of a Nexus 5. Looks like they even taped a label(on box) and serial number(on phone) for a Nexus 5 on the Nexus 4. Assuming from reading the other reviews, I'm not the first customer to experience something like this. I contacted Newegg customer service and was told to contact seller directly. I mentioned to them how several customers are having bad experiences with this seller and they informed me that if they don't either send me the right phone or issue me a refund they will submit a "review report" and most likely ban them from the market place. I will call the seller tomorrow. If something similar happens to you, do not hesitate to report it to Newegg. Newegg is a great company and they said they will not have business with fraudulent companies.

1 out of 1 people found this review helpful. Did you? Yes No

Tom47
Order Date : 1/21/2014

Rating + 5 Great purchase

Focus Camera provided the camera, attachments and miscellaneous items in a very timely manner. Packaging was well done and secure. I would not hesitate to purchase another item from Newegg and Camera Focus.

Did you find this review helpful? Yes No

N/A
Order Date : 2/13/2014

Rating + 1 Fradulent seller

Likely uses multiple accounts to inflate overall rating. Was sold a bad phone that was not ATT. Buyer beware.

3 out of 3 people found this review helpful. Did you? Yes No

nukes
Order Date : 12/18/2013

Rating + 4 Comment on seller

I got a camera and various other accessories for the camera, and though everything was great the only complaint I have is how it was shipped. Everything was loosely thrown in a box with a single bubble wrap sheet in there covering only the accessories which obviously wouldn't break from being kicked around but the camera had no packing around it at all and was found to be bouncing around inside the large box. Luckily it did not get damaged but be aware of things like this from this seller.

Did you find this review helpful? Yes No

N/A
Order Date : 1/13/2014

Rating + 1 Does not issue refund - beware of this seller

Item was defective - Seller agreed to pay for return shipping and provided free return. Item was delivered to them and I got acknowledgement from their customer support. It's been more than 14 business days that they got my item and I am still waiting for refund.

2 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 12/15/2013

Rating + 1 bait & switch

beware when ordering - they increase the price before you can complete the checkout process!

1 out of 1 people found this review helpful. Did you? Yes No

david
Order Date : 1/2/2014

Rating + 1 focus sales

i will not buy anything from them again.

2 out of 2 people found this review helpful. Did you? Yes No

CW
Order Date : 1/9/2014

Rating + 1 A JOKE

I placed an order of $600 Sony camera here b/c they have a bundle, but I didn't receive the bundle as shown on the web except a camera w/ lens. I wrote a bunch of emails asking for my bundle, but only few were replied. I called their customer service but most of the times my calls were put on hold and then hung up. Their customer service is totally a joke.

Now they refuse to send me the rest of the bundle and claim that I only ordered a camera w/ lens. Come on, who'd order less if they were the same price? They asked me to return the camera if unsatisfied, but if I do, I'll have to pay the 10% restocking fee: $60. So I see the picture here: whether or not I return the item, they'll always be the winner. They can make profits from customers' returns or from not sending out the bundles.

Additionally, when I received the item, the camera box wasn't sealed by Sony tapes. I asked Sony and they said it could be refurbished or opened box.

Think twice before you buy from them.

7 out of 7 people found this review helpful. Did you? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    STANDARD Return Policy
    • Return for refund within: 30 days
    • Return for replacement within: 30 days
    • Restocking Fee: Yes

    This is our Standard Return Policy. Items covered by this policy (those products for which FocusCamera states, "This item may be returned for a replacement or refund within 30 days only") must be returned to NeweggFlash within 30 days of the invoice date for this policy to apply.

    FINAL SALE Return Policy: No Refunds/Exchanges/Replacements/Returns
    • No Refunds
    • No Exchanges
    • No Replacements
    • No Returns

    This is our Final Sale Return Policy, which takes precedence over any other conflicting refund and replacement terms that might be described elsewhere in our Policy & Agreement and Return Policy. Although we cannot take a Final Sale item back, you may want to contact the manufacturer of your product to see if some other resolution is possible.

    Final Sale Return Policy Includes: All Laptops, Notebooks, Chromebooks
RMA instructions
    Shop by Region: United States | Canada | China
    VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
    Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
    If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau