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Fordex Group Seller Profile 626-2804888 Email This SellerEmail This Seller  See all products from Fordex Group See all products from Fordex Group

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

About Us:

At Fordex Group our mission is simple: Give our customers the best possible selection and prices on all the latest electronics accessories. We strive for excellence in all aspects of our business. Read why so many customers choose to shop with Fordex Group.

Great Quality :

All our products are carefully chosen from various reputable manufacturers. Often times these same manufacturers make the branded versions of our products. Since we put a lot of emphasis on product quality, all of our products are carefully tested for quality assurance purposes (CE, UL Listed, RoHS, and/or ISO 9001/9002 certification) to ensure their superiority and safety.

Great Deals :

We do our best to give our customers the best deals on all electronic accessories. We minimize our marketing costs in order to maximize our customer savings!

Great Service :

At Fordex Group customer satisfaction is very important to us. Our customer service representatives are highly trained and dedicated to helping our customers have the very best experience when shopping with us. It's no surprise that our website has serviced so many satisfied customers.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (20 Reviews ): Rating + 2
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
Good Rating + 4 1 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 16 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 5/19/2014

Rating + 3 Good enough for practice

I should have read the other NewEgg reviews before ordering; they consistently complain that these headphones take forever to arrive after they've been ordered. My experience was no different. It was like they had someone individually carry my order all the way from China -- paddling a kayak across the ocean to reach the United States.

Anyway, they finally arrived. They're certainly not as loud as I had hoped, but then again that's probably safer for my ears. I'm just hooking these up to a guitar FX multiprocessor so I can hear myself practice without waking up the wife or neighbors with my 100W amplifier. If they were as loud as I had hoped, they'd probably give me tinnitus within a week.

So it does what I need it to do and I might even take advantage of the ability to use it for on-line conversations as well.

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Order Date : 5/20/2014

Rating + 1 very slow

I'd give less than 0 in shippinng and delivery speed.. just terrible
I'll rate the quality of the product as soonas I get it delivered .
I hope I would have to wait another 2 weeks to finally be able to se the item delivered .
After more than 2 weeks I don't even have a tracking # or an expecte delivery date.
oohh boy !!..

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Order Date : 5/16/2014

Rating + 1 0

no products

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Order Date : 3/11/2014

Rating + 1 Still waiting!

Still waiting for my order. Ordered 3/12, said it would take up to 15 days to ship. Maybe they should have said 15 months. This was my first and last time I will order from Fordex!!!

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Order Date : 4/13/2014

Rating + 1 Fordex

I'd go 0 eggs if I could. Took 4 weeks to deliver and the keyboard I got while mini was not even close to the one I ordered per photos on the web site and its Bluetooth not 2.4ghz so now I'd need a USB Bluetooth adaptor. Haven't been able to make it work and its not even worth another 4 weeks or more to return it never mind what shipping it back to Singapore would likely cost. The only way this company makes money is Newegg lets them steal from the rest of us by even allowing them on thier web site.


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Order Date : 4/2/2014

Rating + 1 Missing!

Hard to review since it has yet to arrive.

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Order Date : 3/28/2014

Rating + 4 Allow for extra shipping time

OK, so like all the rest I waited and waited for my item to arrive. I even contacted newegg support to see if there was problem. I think the reviews would be better (I would have given 5 eggs) if it was made a little clearer that this was coming from Malaysia and would take time. If you are not in a hurry it is hard to beat. The cable itself works fine and for $1.99 - what can you buy in this country for $1.99 that works? And FREE shipping from half way around the world? Yes it took time, but otherwise no complaints.

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Order Date : 3/29/2014

Rating + 1 where's my stuff???

It's been 17 days and haven't seen the product or heard a peep. So the question remains "where's my stuff???"

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Order Date : 3/22/2014

Rating + 2 fordex group

It took over 2 weeks for me to get this item and there was no directions in the box how to make them work.

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Order Date : 3/28/2014

Rating + 1

16 days and still no word on if my item was shipped...

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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