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Seller#: 0UHOPTYVALHZ3V38D

Foreverlamp's Marketplace Seller Profile 310-320-8811 Email This SellerEmail This Seller  See all products from Foreverlamp's Marketplace See all products from Foreverlamp's Marketplace

Foreverlamp is a LED lighting company headquartered in the Netherlands with offices in Los Angeles, Taipei and Beijing. LED technology significantly reduces CO2 emissions due to its low energy consumption and long bulb lifetime. Our LED bulbs use up to 80% less energy than an incandescent bulb, and burn for 25 to 40 times longer. Foreverlamp recognizes the transition to LED lighting is an historic opportunity to contribute to significant environmental improvements in lighting. We design and manufacture our Foreverlamp and AlessiLux LED products with this thought in mind, and with a desire to sell the highest quality and best priced LED retrofit bulbs on the market today. Our bulbs contain no mercury or other hazordous materials and are RoHS and UL approved. The lumen to wattage ratio shows these bulbs are made with the newest available LED chip technology.
In collaboration with the famous Italian design firm Alessi, a new concept in any type of lighting has also been created; one that dissolves the traditional boundaries between the light bulb and the lamp. Our additional line is AleesiLux. The AlessiLux portable, rechargeable and dimming LED lamps are the result of the notion that the shape of light bulbs for the past 100 years should not dictate the design of these new LED bulbs. Gone also is the notion that a lamp should be stationary and fixed by a cable and plug. Now, AlessiLux's luminaires allow you to create the desired atmosphere everywhere; inside or outdoors. The integrated touch dimmer and on/off button control makes it simple to create the right light output for the occassion, and the lamps are damp rated. In an emergency or power failure, these luminaires will continue to provide the same warm white light for hours.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 11 Reviews
newegg
61%
Good Rating + 4 4 Reviews
newegg
22%
Average Rating + 3 1 Reviews
newegg
6%
Poor Rating + 2 2 Reviews
newegg
11%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 2/19/2014

Rating + 2 Foreverlamps Marketplace

I have not received the lights that I ordered and that I have payed for already. They are coming from Calif. and I can make that drive in two days, its been almost a week.

0 out of 3 people found this review helpful. Did you? Yes No

karmicscorpio
Order Date : 12/30/2013

Rating + 5 A+ seller

This seller provides consistently excellent quality LED bulbs, highly recommended!

1 out of 1 people found this review helpful. Did you? Yes No

Radar67
Order Date : 10/8/2013

Rating + 3 Poor packaging

The LED light bulb works but from the condition of the packaging that is a minor miracle. Mailbag and cardboard box was crushed.

2 out of 2 people found this review helpful. Did you? Yes No

trumpetx
Order Date : 5/24/2013

Rating + 2 1/3 bulbs defective

I was happy with the bulbs that worked, but Newegg has been ineffective in helping me with a return/refund/replacement of the single bulb. I refuse to pay shipping back or pay for something that arrived defective day 1.
Seller Response:David,
We want to send you a replacement bulb direct from our Foreverlamp warehouse in Torrance, California, together with our sincere apologies for your inconvenience. Can you please provide us with your address so we can send your replacement bulb by UPS delivery? Your opinion matters to us at Foreverlamp, as does your experience with our products. I wonder if the bulb which does not work was damaged in shipping. If you could at least describe what seems wrong with the bulb, it would help us understand what has caused it to not work. I tried to reach you by phone to get your address and to say I personally am pleased you at least like the bulbs that are working, despite all the hassle the one non-working bulb has caused you. Please get us the address where you want the shipment asap.
Best,
Steve Rasak
President- Foreverlamp, Inc., U.S. Operations


1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 10.00%

RMA Policy
    Standard Return Policy
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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