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Seller#: 0UHOPTYV38ENEJ734

Full Moon Loom Seller Profile 603-708-1271 Email This SellerEmail This Seller  See all products from Full Moon Loom See all products from Full Moon Loom

Full Moon Loom is a family owned and operated business established in 1998. We are located in the foothills of the White Mountains in New Hampshire. We are a web based retail company currently offering the largest selection of Indian textile products for home decor in the USA.

At Full Moon Loom we wanted to offer people from all walks of life something that was unique and affordable, yet brought color, beauty and comfort into their lives. Our search led us to these beautiful and unique handcrafted textile products that offered all of this as well as versatility in home decorating.

Our customer data base is worldwide. A great achievement in wanting to reach all cultures, men, women and children alike. We are continuously adding new and unique styles and colors to our entire product line for our many valued customers.

Your satisfaction is our goal and we are here to help you should you need any assistance. Your emails and questions will be answered in prompt fashion by real people and we are available for telephone assistance during our business hours which are Monday - Friday, 9 - 5:00 pm, est.

Come and enjoy the serendipitous selection of desgin and color.

We hope to inspire your imagination and creativity.......;-)

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 2 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Items must be returned within 30 days from date of purchase in the same condition as received. A 15% restock fee applies to orders that were shipped free. Please note that Full Moon Loom is not responsible for how color is portrayed on customer monitors and does not refund shipping costs due to any color discrepancies on customer monitors.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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