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Seller#: 0UH8ISD1FMWLL7618

Funagain Games Seller Profile 541-482-1939 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Funagain Games See all products from Funagain Games

Monday-Friday 9AM-5PM, PST

Funagain Games was founded in 1996 to bring the best board games to our customers. We operate a store front in Ashland, OR where we offer almost 5500 different titles.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (24 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
newegg
62%
Good Rating + 4 4 Reviews
newegg
17%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
4%
Very Poor Rating + 1 4 Reviews
newegg
17%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
dgn
Order Date : 11/24/2012

Rating + 4 Great game, slow delivery

The game arrived in the expected condition and the price of the game itself was reasonabe. However, for the amount they charge for shipping, the service they use -- UPS Sure Post -- is terrible. I've had packages sent through USPS come much quicker.

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N/A
Order Date : 2/14/2012

Rating + 1

The picture of the item did not coincide with what the item was. I suggest this be more accurate.

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Josh Stegmaier
Order Date : 1/4/2012

Rating + 1 Item was great, customer service was not

I bought the Lord of the Rings LCG Core Set from Funagain Games recently. The item arrived in good condition.

However, the item was sent part of the way by the Postal Service when I requested (and paid for) UPS shipping. (I specifically avoid buying from places that ship via the Postal Service.)

This alone wouldn't have been too much of a problem, as it could have been something I could have avoided, so I asked the company why it was sent through the Postal Service in hopes there was a way to avoid it in the future.

After fully a week, I haven't heard even so much as a "Thanks for your questions, we're looking into it" or anything similar, let alone an answer.

For this reason, I do not recommend purchasing from Funagain Games. If they can't answer a very simple but important question within a week, I can't imagine them being especially responsive if you have a serious issue.

0 out of 1 people found this review helpful. Did you? Yes No

MGD
Order Date : 12/29/2011

Rating + 1 TOMB the board game

I ordered TOMB the board game, which was displayed on the web site, & after a few weeks I received TOMB CRYPTMASTER the board game; i.e., 2 different games!!! I decided to just keep what I had received as it was a waste of my time to further pursue this. Not happy with this company at all!!!

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N/A
Order Date : 12/11/2011

Rating + 4

Great service I got my items quickly

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Lasher
Order Date : 9/1/2011

Rating + 5 Nice

Fast shipping. Would buy from again

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N/A
Order Date : 9/17/2011

Rating + 2

I ordered four things from Funagain Games. One came with no tracking information (which I tried to contact them for the information and I got no reply) and one of them items I got was something I did not order. I emailed them to let them know that I have received the wrong product, but two weeks later I have still not gotten a reply. I thought this would be the easiest way to get Munchkin Cards, however I realized I should go out of my way to a not so close store to buy them :(.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 9/13/2011

Rating + 5 D&D: Lords Of Madness Huge Pack

got the pack quick, and for cheap!

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N/A
Order Date : 6/29/2011

Rating + 5 Great

Arrived on time, was packed good.

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Jeff
Order Date : 6/2/2011

Rating + 5

Fast prompt, accurate service.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    We will accept a return for any item within 30 days of your receipt of the order. We can only accept returns on items which are in their original condition. Original condition means that the game cannot have been played and all parts must be in the same condition as when they game was received. We can refund shipping costs only if the return is a result of our error.

    Please use cushioning packing material in a sturdy carton so that the contents will be protected from damage. For your protection, please use FedEx, UPS or Insured Parcel Post for your shipment.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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