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GO Green Enterprises
GO Green Enterprises Seller Profile 435-868-4020 Email This Seller See all products from GO Green Enterprises
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Standard Return Policy
Items that may be returned
Items that are in uninstalled, resalable condition complete with original packaging.
Items that were not shipped correctly
Any defective items
Items that were ordered in error by customer
Items that are being returned within 30 days of receipt
Items that have been damaged in shipping
Sorry, defective items will only be exchanged for the same product.
A 15% restocking fee applies to all stock returns. Product must arrive to PlumbersStock.com in resalable condition. No defects or damages to product or packaging should be present to obtain a full credit (less shipping and restocking fees). All returns must be double boxed for a credit to be issued. Return shipping costs are not covered by PlumbersStock.com and PlumbersStock.com is not responsible for any damages accrued during return shipping. Special order items are NOT returnable and shipping charges are non refundable NO EXCEPTIONS. Any items returned after 30 days of return authorization issuance will be refused. Return authorization must be made within 30 days of customer receipt and no returns will be authorized after 30 days of receipt.
All Unauthorized returns are subject to a 25% restocking fee at the sole discretion of PlumbersStock.com. Exchanges are permitted within 30 days of receipt of order; however, new shipping charges will apply on product "trades" (i.e. items ordered at the customer's error with a request later for a return and a replacement with a new product).
**All returns must be authorized by a PlumbersStock.com representative. Please contact us at 435-868-4020 or email us at Support@Plumbersstock.com to set up a return. You will receive a completed RGA form that you MUST include in your return to receive credit.**
Defective and damaged products
Items sent at PlumbersStock's Error will be returned at PlumbersStock's expense
Items lost or damaged in shipping will be resent at PlumbersStock's expense
Credit for mis-shipped, damaged, or defective items will not be given until the item has been returned and inspected.
Items that are defective will be replaced at no additional charge.
Damages received during shipping must be notified to PlumbersSstock.com within 14 days of package receipt. After this time frame, Plumbersstock.com will not be held responsible for damages not reported to PlumbersStock.com or the shipping company.
Return authorizations for defective/damaged product seeking replacement will not require payment. However, if the defective/damaged product is not returned within thirty (30) days from the issuance of the return authorization, payment will be taken for the replacement product.
Any defective product not returned back to PlumbersStock.com within 30 days from return authorization issuance will not receive any credit.