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Seller#: 0UHG6RKM1U4U6CBF2

GPK Systems Seller Profile 646-469-7605 Email This SellerEmail This Seller  See all products from GPK Systems See all products from GPK Systems

GPK Systems

At GPK Systems we put our customers above anything else. We understand the importance of fast and accurate shipping/delivery of your merchandise. Our shipping/delivery service exceeds standards on a regular basis! We will try our best to ship your order the same day (place your order before 1 pm CT Monday-Friday for the same day shipping). Standard Shipping is USPS First Class (delivery: 2-5 business days) ; Expedited Shipping is Priority USPS (delivery: 1-3 business days). All purchases over $200 will be shipped via UPS with signature confirmation and insurance included in the price of shipping. Please allow additional time for delivery during holidays/weekends. Shipping notification email will be sent & tracking info will be entered into your order page within 24 hours after your order was placed. Track progress of your merchandise by entering your tracking number into www.usps.com / www.ups.com. Please contact us via e-mail at GPKCustomerService@gmail.com if your have any questions.

Sincerely,
GPK Systems, Inc.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (15 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 10 Reviews
newegg
67%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 5 Reviews
newegg
33%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/5/2014

Rating + 5 Quick shipment!

Product delivered quickly and as described. Recommended seller!

Did you find this review helpful? Yes No

maurice82c
Order Date : 11/5/2014

Rating + 1 fast refund.

i ordered a charger and never got it, instead I got a refund.

Did you find this review helpful? Yes No

Kate
Order Date : 11/5/2014

Rating + 5 Great

Great Seller. Item arrived exactly as described and very fast. Very Satisfied.

Did you find this review helpful? Yes No

Easy_Co
Order Date : 11/5/2014

Rating + 5 Great Seller

As stated above, just a great seller here. My item was shipped on the same day. Adapter I purchased is of a great quality (doesn't look like an off-shore knock off).
Package was very well packed.

A very happy customer here. Thank you GPK Systems !

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 10/7/2014

Rating + 1 Really Bad Experience

Ordered two computer cords/adapters. Only sent 1 and then the power cord did not fit into the AC adapter that they sent. Called Newegg to correct and two weeks later they still have not sent me a return package or credit my Amex. Really poor experience overall and terrible customer service.

0 out of 2 people found this review helpful. Did you? Yes No

nyskydiver
Order Date : 9/11/2014

Rating + 5 Awesome!!

Great experience, my charge was delivered fast and it worked like magic! A+ Will do business again.

2 out of 2 people found this review helpful. Did you? Yes No

ccp421.info
Order Date : 8/31/2014

Rating + 5 Fast shipping

I Ordered a product, they shipped it, and guess what I got it.
Simple as that folks, wish all companies did this.

2 out of 2 people found this review helpful. Did you? Yes No

Furiouscustomer
Order Date : 8/25/2014

Rating + 1 TERRIBLE EXPERIANCE

Giving this company a '1' is more than I want to do! I ordered a few items over 2 WEEKS ago (Paid for 2day shipping), and still have not received it. I have been on the phone with Newegg numerous times, was given the phone number for GPK, every time I call, I am going straight to a voice mail. I've left several messages, with no reply.
I am beyond furious! Not only do I have to wait for a return, I have to purchase these items again, through another resource.
RIDICULOUS!

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 8/23/2014

Rating + 1 Delivery only.

My review is strictly on the delivery. I ordered a 2 day shipping and I am currently on day 3, without my product. It was shipped very early morning on Monday and it is currently Wednesday night.

If you offer 2 day shipping, I expect you to honor the specificity of your time frame.

0 out of 3 people found this review helpful. Did you? Yes No

James
Order Date : 8/26/2014

Rating + 5 Outstanding !!

Very pleased with the seller. My order was processed and shipped within an hour. Will purchase from them again.

Thank you GPK !!

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: 15.00%

RMA Policy
    Requirements for RMA process
    Items must be in new condition
    Items must be returned with all original packaging and accessories
    Note: For more information about our RMA policies, please contact our Customer Service team
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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