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Seller#: 0UHIQWIKC3BQEQ34A

Geekbuying Seller Profile 800-3901119 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Geekbuying See all products from Geekbuying

International seller. Newegg will be responsible for all RMA and general customer service.

As an experienced seller on internet, we are completely committed to excellence in both product quality and customer service. We provide full 12 months warranty for most products. In the meantime, our professional customer service representatives are here to help you with any questions you might have.

You can send product inquiries, RMA requests, or any question to newegg@geekbuying.com, which is the preferred contact method. We will respond to your email within 24 hours.

As Geekbuying's valued customer, you can confidently place your order in the knowledge that it will be delivered on time and completely. Normally your items will be shipped out Next Business Day!

We will continue on our quest for perfection, to make Geekbuying to be your first choice for superior products, at the lowest prices and provided with the finest customer service.

E-mail: newegg@geekbuying.com

Thanks and welcome to Geekbuying!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (11 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 6 Reviews
newegg
55%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 2 Reviews
newegg
18%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 3 Reviews
newegg
27%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
ABuyer
Order Date : 7/27/2014

Rating + 3 Not for IPAD

Please state clearly not for IPAD. It could cause damage or fire. Seller response is fine. But newegg restocking fee and not paying return label policy is bad. 5 star for seller, 1 star for newegg. Average is 3.

Did you find this review helpful? Yes No

N/A
Order Date : 7/30/2014

Rating + 5

works well with my TV
Seller Response:Thanks for your support,your satisfaction to our growth momentum.

Did you find this review helpful? Yes No

N/A
Order Date : 7/27/2014

Rating + 1 NO TRACKING INFORMATION

Something is not right, it's been 15 days since I've placed my order and still no package no tracking number.
Seller Response:we checked that the package customer ordered was deliveried on 29th. First we feel so sorry for the delay arrival

package. as all know the international transit time always delay beacuse the security checking process or busy traffic

conditon and so on.that's a boring thing.howerer,we hope every customer will be satisfying with us.so we try to do what

we can do to exchange the more faster shipping carrier and moethod .for the isolated cases make us confused and upset.

hope your understanding!


Did you find this review helpful? Yes No

N/A
Order Date : 7/16/2014

Rating + 1 Ghetto customer service

The customer service is a mess. 5 emails and we still haven't resolved the issue.
I had to type my email address in 1337 for them to be able to email me. They have none of my information on file and the product I purchased didn't come as pictured.

I would avoid this vendor at all cost.

Did you find this review helpful? Yes No

sporties
Order Date : 7/3/2014

Rating + 5 Great Buying Experience!

It did take longer than usual to get my package, but I didn't realize it was coming directly from China. Customer service was very helpful.
Seller Response:Thanks for your support,your satisfaction to our growth momentum.

Did you find this review helpful? Yes No

AL
Order Date : 6/25/2014

Rating + 5 Fast shipping - great products

They had great customer service getting me my product quicker than anticipated. They also followed through with me personally to make sure that I liked the item that I purchased.
Seller Response:Thanks for your support,your satisfaction to our growth momentum.

Did you find this review helpful? Yes No

N/A
Order Date : 6/6/2014

Rating + 3 197787896

Service was good. Product was as described and delivered within specified time frame. Price was good. Seller misrepresented product as "Gift" to avoid paying US import fees and US Customs tariffs. Will not do business with this seller again.

0 out of 2 people found this review helpful. Did you? Yes No

Capt. Mayhem
Order Date : 4/13/2014

Rating + 5 Good experience

What more can be said? A good vendor that shipped right away and was received much quicker than expected, item was priced right, works as described, overall very pleased with my purchase. Would buy from this seller again if they have my item in stock.
Seller Response:Thanks for your support,your satisfaction to our growth momentum.

1 out of 1 people found this review helpful. Did you? Yes No

Caduceus
Order Date : 4/11/2014

Rating + 5 Need more 3rd party sellers like this!

I have been buying from NewEgg for the better part of a decade and have always been a happy (and loyal) customer. They ship fast, handle issues efficiently, and offer good pricing. When NewEgg allowed 3rd party sellers on their site, I was a bit hesitant and this is the first time I've actually given one of them my business. All I can say is, "WELL DONE!" - If this is the level of service / shipping / pricing that we can expect from NewEgg's 3rd party sellers, I'm all for it. In fact, they should all be as good as these folks. I'll be back in the future and I just want Geekbuying to know they have earned my business again as well. A+++
Seller Response:Thanks for your support,your satisfaction to our growth momentum.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 1/21/2014

Rating + 1 Do not buy from them

GeekBuying is horrible to deal with. If a refund is wanted because you have a unit that is defective, GeekBuying will insist you perform a set of technical tasks first. If you are unable to do those tasks yourself, you will have to pay someone to do the tasks for you. It cost me $100 out of my pocket for a technician to get a refund of $80. My problem was I bought a mini stick TV device. the operating system was not the original version. It had been altered. GeekBuying insisted I reflash the unit before they would consider issuing a refund. Of course I had no clue what they were talking about. Hence the technician. I will have to be really desperate before i will buy anything from GeekBuying again.
Seller Response:Dear Friend,we have sent several emails for you,offered the instructions for you,just follow it you can confirm the problem,but with no response till now.if the item is defective,we are willing to offer a replacement or refund.if any problem,we should try to fix it first,we are still waiting for your response,thanks

0 out of 6 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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