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Seller#: 0UHOPTYVRZ5W54B3D

GemStoneKing Seller Profile 877-706-5333 Email This SellerEmail This Seller  See all products from GemStoneKing See all products from GemStoneKing

The story of Gem Stone King is the story that proves the saying that "the more things change, the more they remain the same". Today, Gem Stone King is a leading online jewelry company with over 300,000 Internet sales. While Internet technology is relatively new, the family that owns Gem Stone King has been in the diamond business for over 100 years.

Our president, Nir Hollander is a fourth generation diamond merchant. Nir’s great grandfather, Elyahu Holzer, started the business in 1903 in Antwerp, Belgium.

From these humble beginnings the family grew the diamond business with locations in New York, Belgium, Thailand and the USA. Nir 's father, Charlie Hollander exported Diamonds all over the world selling to jewelry stores. Fifteen years ago he started the Charles Hollander Collection.

The amazing power of the Internet made it possible for us to offer our fine merchandise directly to consumers. And because we buy gems direct from the source, we are able to offer low prices to match our high quality.

We are proud to offer our clientele a wide range of products including: beautiful polished diamonds, colored diamonds in a range of exciting colors (pink, rainbow-red, orange, yellow, blue and green), loose gemstones and fine designer jewelry. Our quality is unsurpassed and all of our collections cater to the latest fashion trends.

We have rings, earrings, bracelets and pendants with diamonds and semi-precious stones. Everything we sell is of the highest quality and every piece is brand new and mainly manufactured in the United States.

All diamonds sold by Gem Stone King are conflict free. We are only buying rough diamonds from authorized sources with a Kimberley certificate.

Our customers benefit because we are diamond wholesalers who can sell to them directly. Because we control the entire process from source to final product we control the costs and are able to maintain the highest quality and to pass savings to our customers.

With our old world values and traditions and our mastery of the most advanced Internet technologies, we truly offer our customers the best of both worlds.


241 West 37th Street, Suite 718
New York, NY 10018

Toll Free Number (US Only): 1 (877) 706-5333
International Customers: 1 (212) 869-6776
Email: support@gemstoneking.net

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (11 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 5 Reviews
newegg
46%
Good Rating + 4 3 Reviews
newegg
27%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
9%
Very Poor Rating + 1 2 Reviews
newegg
18%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Carter Enterprises
Order Date : 12/12/2012

Rating + 2 Sent Wrong item

I ordered a green bracelet for my GF for Christmas and about a week before i got the package from them and gave it to her only to find out it was the wrong color.

It was a amber color even throw the receipt in the box showed a green one.

I called the supplier and found out that they were out of stock of the color i ordered before i even ordered it but didn't change the status on Newegg. also i asked if they just decided to send me a random color when they realized it was no going to become in stock before Christmas. They said yes!

The reason i didn't give them one egg is because they refunded my money and let me keep the product.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    We offer a 30 day return policy on all items with No restocking fees. 100% Satisfaction Guaranteed. However, if you are returning a ring to us for which you had requested resizing, we will reduce your refund amount by $20.
    Your Satisfaction is important to us! If you are unsatisfied with your purchase, for any reason, you may return the item for a FULL REFUND less shipping fees within 30 days of receipt.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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