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Seller#: 0UH8ISD1J28LHM6B3

Geroys Seller Profile 866-245-7367 Email This SellerEmail This Seller  See all products from Geroys See all products from Geroys

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Geroy's is committed to selling high quality products at fair prices. Our customer service team is committed to providing you service before, during, and after the purchase. Shop with confidence when you see the name Geroy's.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (0 Reviews ):
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
Good Rating + 4 0 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 0 Reviews

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Case quantities may differ - We reserve the right to limit quantities Prices are subject to change at any time without notice
    We reserve the right to cancel orders with incorrect pricing Returns must ship back within 14 days un-opened and un-used
    Restocking fee applies to some items. Power tool warranties cover exchange (un-used) of same item
    A refund less shipping/handling and/or any applicable restocking fees will be issued to original credit card after item inspection. Return Instructions:
    Please make sure package is clearly marked with the RMA# you receive from us through authorization in order to provide faster processing of your return. Use the original packaging or a strong box place a copy of your invoice with the item packed and taped securely.

    Report damaged/missing items within 2 days to Still Have Questions? Contact Customer Service

    For questions regarding products, order delivery, or returns, please contact Geroy's Customer Service:Phone:866-245-7367
    Please identify yourselves as a customer.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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