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Seller#: 0UHZRBI9FMWL68931

Globalsell Seller Profile 852-36210062 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Globalsell See all products from Globalsell

We are in the online business in Hong Kong since early 2009. Our goal is to provide our customers products at the best price available.
We specialized in networking products and computer accessories.

You can track your package at usps offical website.

www.usps.com

Please contact us if you need any help.
We will try out best to help you.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (209 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 56 Reviews
newegg
26%
Good Rating + 4 35 Reviews
newegg
17%
Average Rating + 3 13 Reviews
newegg
6%
Poor Rating + 2 20 Reviews
newegg
10%
Very Poor Rating + 1 85 Reviews
newegg
41%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
IrishPuterGeek
Order Date : 7/22/2015

Rating + 1 Pick someone else

Ordered a wireless mouse on 7/22. Received today 8/27. Order was wrong and it had smudges and scratches on arrival. I'm not even interested in going through the hassle of trying to exchange or refund.

Did you find this review helpful? Yes No

Mike
Order Date : 8/4/2015

Rating + 1 Tracking Number Invalid

Says my order has shipped. Tracking number useless. USPS, UPS, FedEx... none of them have any information about my "tracking order". I guess I should have read the OTHER reviews before I paid. Won't be doing business with GlobalSell again (maybe not Newegg either).

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Eric
Order Date : 5/29/2015

Rating + 1 Actually zero eggs is more apropriate

Globalsell sent me the wrong keyboard twice. They didn't respond to complaints, or questions even when sent from Newegg customer service. Luckily Newegg took care of business for me by assisting with the returns.

The slow turnaround added to my frustration. I knew that the shipments would take 3 weeks but when the seller send the wrong product twice, you are looking at a month and a half before you can get everything straightend out.

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Hanjblong
Order Date : 6/4/2015

Rating + 1 shipping inquiry

This seller sucks, neer update the tracking items and I have no idea where is my item that I had bought.

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XsZeus
Order Date : 5/13/2015

Rating + 1 Shipping really bad

the shipping say that take usually 5-15 days but i got like 20 day waiting.

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N/A
Order Date : 5/11/2015

Rating + 1 Very poor

Did not receive the goods ordered
Seller supplied non-existent tracking number
Seller does not respond to inquiries
Thoroughly disgusted
Judging by the number of similar experiences, I'm very surprised NewEgg continue to associate with this seller

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Adam Whited
Order Date : 4/22/2015

Rating + 1 Product hasn't arrived

I still haven't received the product and it's been almost a month since i've ordered it.
Seller Response:So sorry about that.
I found you already received the item.
Really so sorry for the long delivery time
thanks.


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J.Thompson
Order Date : 4/28/2015

Rating + 1 Maybe a Scam

This sell has a false website, false email and a false phone number. Newegg can not get in touch with this seller. I have ordered stuff and have not yet received and the seller issued a phony tracking number. Do not buy from.
Seller Response:Dear customer.
Please contact us by newegg message.
We will respone within 24 hrs.
Thanks.


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Adam A.
Order Date : 4/13/2015

Rating + 1 terrible customer service

i ordered an expresscard from this seller. they took out the money promptly and issued a tracking number. almost a month later i still haven't received my package, the tracking number appears to be bogus, and nobody will respond to my multiple attempts to contact them. i wish i would have read all the terrible reviews before ordering from this seller. funny thing is i got an email asking me to rate this product. i chose to rate the seller instead. i will rate the product if it ever shows up.
Seller Response:I am really so sorry for the long delivery time.
Thanks.


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Rei
Order Date : 2/17/2015

Rating + 1 Too lucky they can even get 1 egg

I bought from this seller back in February and yet too this day I have not received the order, so I asked for a refund which afterwords the seller hasn't even contacted me back so far I have been scre3w3d from $80 and which is unacceptable.
Seller Response:I am sorry about that.
Post office had made some mistake
If you cannot received the item you can contact newegg for full refund.
Thanks.


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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    We offer only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account, or exchange the merchandise. By placing an order, you agree to the following return policies and Instructions.

    All returns must include the following or it will be rejected and returned back to you at your cost:
    • Product purchased from our Newegg Marketplace store ONLY
    • Original Condition, no physical damage (exclude damages sustained during transportation)
    • All accessories, manuals, warranty registration card, etc.
    • Original UPC/serial# intact on product and on retail package (Proof of Purchase)
    • Valid RMA number obtained from website or customer service for the correct product and order (follow below return instruction to apply RMA#)

    Additional Return Requirements and Policy:
    1. An RMA number must be requested within thirty (30) calendar days of the delivery date. Shipping charge is the cost of us sending the product to you and will not be refunded. No restocking fee will be applied on return for DOA/Defective and shipping damaged product. Shipment received with visible damages must be reported to us within seven (7) calendar days of the delivery date. In the event an item is sold with "free-shipping", we will refund the amount of sale.

    2. All returns with missing part(s) (including, but not limited to, accessories, manuals, warranty registration cards, original manufacturer packing materials and retail packaging) will not be processed until the part is received.

    3. Customer is responsible for return shipping expenses unless otherwise explicitly states on the product. Replacements will be shipped at our expense.

    4. Customer is required to ship the return products with sufficient shipping packaging and void fill material inside to prevent product from physically damaged during return transportation. Customer is responsible for any loss and damages in return shipping.

    5. Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and standard returns policy, the purchase price will be credited to the credit card used for the original purchase.

    6. Refund will be issued after our warehouse receives, inspects, and processes your return. We will refund back to your method of payment.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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