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Seller#: 0UHIQWIKE6MMXW983

Go Wireless Seller Profile 347-725-7975 Email This SellerEmail This Seller  See all products from Go Wireless See all products from Go Wireless

At GO Wireless we strive to bring our customers the lowest prices with the highest quality products and exceptional customer support. We specialize in Unlocked, T-Mobile & AT&T Phones. We offer top brands such as Samsung, BLU and many more.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (91 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 58 Reviews
Good Rating + 4 9 Reviews
Average Rating + 3 1 Reviews
Poor Rating + 2 6 Reviews
Very Poor Rating + 1 17 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 9/7/2015

Rating + 1

poor customer service. Buyer beware of this seller. Cannot believe Newegg would allow them to sell through their website. i would have given 0 eggs but not possible

Did you find this review helpful? Yes No

Order Date : 8/7/2015

Rating + 1 lack of response from seller

Watch out, I ordered a BLU phone, it has an issue with updates, called Go Wireless many times, no answers, left voice mails, no reply. Wrote 5+ emails over 5 days, and got ONE reply, asking for the order number, despite providing it, never heard from them.

Luckily, BLU company managed to fix the issue and I ended up keeping the phone, but this is not a good way to conduct business... Watch it, in case you think u may need to contact them, try to do this BEFORE placing the order :)

Good luck.

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Order Date : 11/6/2014

Rating + 1 Never buy from them again!

Phone was defective out the box. Battery won't last a day, Bluetooth won't work with my car, volume for incoming calls fades to where I can't hear the caller. Have had to reset to factory setting 3 times in 3 months. Go Wireless is non responsive. Won't buy from them again. Rotten deal!

1 out of 3 people found this review helpful. Did you? Yes No

Order Date : 3/6/2015

Rating + 1 go wireless

never get my stuff and seller never contack me about my stuff i order and i call seller they never pick up they phone , on going issue

1 out of 3 people found this review helpful. Did you? Yes No

Order Date : 3/9/2015

Rating + 5 Good fast service

I received the product pretty fast, and it is as described which is as my expect. Thanks!

1 out of 1 people found this review helpful. Did you? Yes No

raj studio
Order Date : 10/16/2014

Rating + 1 fraudster

phone was defective out of box
but they never sent me rma
had to contact newegg,hopefully they will fix

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 9/25/2014

Rating + 5 Fantastic shipping

Fantastic shipping. Love this company. Very responsive and super super quick response time to order. Can't say enuf how good they are. definitely by from them. Happy customer here. Got three different orders the next day and exactly what I order in BLU products phones.

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/1/2014

Rating + 5 Quick!

I received the phone so much faster than expected, no one was home for delivery! Happy that seller sent insured & delivery needed signature, as packages have been stolen in my neighborhood. Phone was new-in-box, everything arrived in good shape. Unexpected earphones as well. Just received phone yesterday, so cannot attest to quality of product, but transaction was fine.

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Order Date : 9/21/2014

Rating + 5 Awesome Seller, best price and super fast shipping.

I bought the Blu Studio 6 and was so impressed with how fast this seller shipped the item that I ordered a Blu Studio 5.0 C HD for my wife. She loves the phone and couldn't be happier. I couldn't be happier with the price and speed of shipping and of course the phone is great as well. I would definitely seek this seller out for future transactions. I am not a shill either, this is an honest review from a hard to please customer. These guys are the tops!

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Order Date : 9/29/2014

Rating + 4 Best Price and Fastest Shipping on Phones

I ordered a Blu Studio 5.0C HD. Phone was priced lower than the other sellers and shipping costs were cheaper as well. The only reason I didn't rate the seller 5 stars is because I had to pick this item up at the post office due to a signature confirmation being required. This was not needed on my previous order so it was an inconvenience. Other than that minor issues, no problems, very smooth transaction.

0 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    All DOA (dead on arrival) items are covered by a 30 day replacement period. Refund returns for any reason will be accepted but are subject to a 10% restocking fee. Any returns that indicate customer damage (scratches, falls) are subject to a 30% damages fee. Upon return, any missing or damaged accessories will be charged at original retail price which is to be based off the manufactures website price. Shipping costs are non-refundable.
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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