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Seller#: 0UHIQWIKE6MMXW983

Go Wireless Seller Profile 347-725-7975 Email This SellerEmail This Seller  See all products from Go Wireless See all products from Go Wireless

At GO Wireless we strive to bring our customers the lowest prices with the highest quality products and exceptional customer support. We specialize in Unlocked, T-Mobile & AT&T Phones. We offer top brands such as Samsung, LG, Blackberry, Motorola, BLU and many more.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (18 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 12 Reviews
newegg
66%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 1 Reviews
newegg
6%
Poor Rating + 2 1 Reviews
newegg
6%
Very Poor Rating + 1 4 Reviews
newegg
22%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
dbrown7080
Order Date : 9/3/2014

Rating + 5 Friendly service

I got fast, friendly service and the seller was nice enough to let me cancel my order.

Did you find this review helpful? Yes No

Scott D.
Order Date : 8/10/2014

Rating + 5 Excellent service, fast!

Delivered my order with lightening fast speed! They do what they say they will and do it fast!

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Traingazer
Order Date : 3/24/2014

Rating + 1 Go Wireless

Phone I ordered thru Go Wireless developed a problem with the touch screen in just a few days. After contacting Go Wireless, sent the phone back for replacement using the return info Go Wireless eMailed. Never received the replacement and now the phone number is disconnected. Luckily, NewEgg's excellent cutomer service department provided a refund.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 5/14/2014

Rating + 5 Great!!

Recieved item like in 2 days like i paid for and had no problems at all with the speed of the shipment only issue i didn have was i emailed the seller a few times but never recieved an email back but the emails were about a issue that turned out to not be a problem. Would buy from again

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dragon2knight@gmail.
Order Date : 4/20/2014

Rating + 5 Good seller

Even though it wasn't their fault(religious holiday), they made up for a late ship out by sending it the next day at no extra cost to me. That's good customer service in my book. Will use again for sure!

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John
Order Date : 4/11/2014

Rating + 5 Great Seller

Got my phone earlier then expected. Packed really nicely. Had a question about setting up the phone called customer service, no answering machine instead spoke to a real person and got everything figured out within 5 minutes. Highly recommend and will buy again.

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lola maze
Order Date : 2/20/2014

Rating + 5 Very Happy

I was very satisfied with my purchase. The unit I purchased was much cheaper than the competition. I would definitely recommend all my friends and family members to use this seller. They have the best phones and beat out the competition with the cheapest prices. Thanks again Go wireless, I will be using you guys from here on.

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Olivia
Order Date : 2/20/2014

Rating + 5 Amazing Service

I needed a cellphone to work in Jamaica. I spent a long time on the phone with their representative who guided me through the selection process. Very good customer service. Item exactly as described and very fast shipping!!!! I recommend this seller !! Thank you :)

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Maria
Order Date : 2/20/2014

Rating + 5 Excellent Seller

Excellent seller! Fast shipping and great service!

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N/A
Order Date : 2/10/2014

Rating + 1 They RIPPED me off!!!

Ordered 2 cell phones from them on a monday and paid for next day fedex shipping. Got the tiny fedex envelope on tuesday and knew there was NOT 2 cell phones in it that they already charged me for.

Opened the envelope and there was ONLY 1 cell phone in it. Called tuesday afternoon and spoke to Natalie who asked my name and then told me she was sorry and would fedex overnight me the phone they forgot to send me and she would email me a tracking number for it by morning. Did not get any emails from her so I called back on Wednesday afternoon and was given the same runaround story about sending me the tracking number by email as soon as she went to check on it.

It is now Thursday afternoon and it seems no one answers when I call her number now.... no emails, no tracking number, and no fedex package after three days of trying to find out.

They RIPPED ME OFF!!!! plain and simple, they charged me for two and only sent me one, and now just leading me on with a lie!!!!

2 out of 4 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 10.00%

RMA Policy
    All DOA (dead on arrival) items are covered by a 30 day replacement period. Refund returns for any reason will be accepted but are subject to a 10% restocking fee. Any returns that indicate customer damage (scratches, falls) are subject to a 30% damages fee. Upon return, any missing or damaged accessories will be charged at original retail price which is to be based off the manufactures website price. Shipping costs are non-refundable.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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