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GoVacuum.com Seller Profile 703-961-1740 Email This Seller See all products from GoVacuum.com
Welcome to GoVacuum.com!
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Standard Return Policy
The shipping rate to your area is listed above. Please note: We will not provide a return shipping label in the event you are you are returning your purchase, furthermore you are responsible for the return shipping cost back to us. We also offer a 60 day in home trial for most all new products we sell. *(see below for exclusions) In the event you are not 100% satisfied with your purchase, simply return itthere's no restocking fee! *(see below for exclusions)
You have 60 days from the original purchase date to return your purchase back to us. For a full refund of your purchase price.
Outlet, open stock, refurbished, reconditioned and used items have a 30 day return and exchange policy *(except for products listed below)
Bidets, water filtering products and all commercial machines (vacuums, burnishers, carpet extractors, etc.) are not returnable (in the event they are defective we will work with you on having it replaced, repaired or exchanged as per the manufactures warranty).
Heaters have a 14 day return and exchange policy
Used bags, filters & roller brushes can't be returned for sanitary reason
A restocking fee up to 35% will be applied to machines that are heavily used, shows signs of accidental, misuse or abuse by the consumer. All machines should be returned in like new condition, with the original packaging, manuals, attachments, accessories and in the original box to avoid a restocking fee.
In the event an item is defective or non working we might offer an exclusion on a case by case basis, please contact us in the event this happens.
Please include a copy of the original invoice to ensure your receive credit and ship your return to:
14500G Lee Rd.
Chantilly, VA 20151