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Seller#: 0UHIQWIKC9RJ7X2B3

GoodyELife Seller Profile 2132837788 Email This SellerEmail This Seller  See all products from GoodyELife See all products from GoodyELife

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We supply high quality computer accessories with competive price
Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.
Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us.

About Shipping
Most items leave our warehouse within 2 business days after we got your full payment. The delivery usually takes 2~7 business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in very short time.
Our Tel: 213-283-7788 (Note: Since there is time difference, if you called us without any response, please contact us through Newegg message. Then we will call back)
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us firstly for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking fee applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (198 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 120 Reviews
Good Rating + 4 25 Reviews
Average Rating + 3 11 Reviews
Poor Rating + 2 8 Reviews
Very Poor Rating + 1 34 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 11/16/2015

Rating + 5 Quick ship time, ok sound..

One prong was broken...fortunately I was able to just use it via BT. It's definitely not theater quality, but will work fine for gaming and work.

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Order Date : 10/13/2015

Rating + 5 Prompt Response Time

I purchase a USB hub from this seller that was sadly defective. Seller responded promptly and issued a full refund. I will gladly purchase from this seller again.

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Order Date : 9/26/2015

Rating + 5 Experience with GoodyELife

Shipped in rugged plastic, internal OEM box mint condition.

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Order Date : 9/19/2015

Rating + 1 Mini Keyboard

shipped different keyboard then one pictured. could have gotten one shipped to me for $5 cheaper From different seller. Will not buy from this seller again.

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Order Date : 8/7/2015

Rating + 1

Low cost and should be with the exorbitant amount of time required to receive due to poor shipping choices by the seller.

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Order Date : 6/23/2015

Rating + 1 Video Card

hey charged more than twice what this video card sells for on the manufactures web site. Newegg refuses to do anything and says I must deal with this company directly it's not their problem!!

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Order Date : 5/30/2015

Rating + 1 Wrong Item

Ordered a video card that stated 2 x DVI under the specifications. When received, the video card only had 1 DVI output, the other supposed DVI output was actually VGA. This makes the card completely unsuited to the purposes of me getting the card. There was no VGA output listed under the specifications on the web page. Card was received on Friday, was not opened until Saturday and discovered it was wrong card (I did not read the specifications on the box because I trusted that what I ordered was what I received). Office hours are listed as Monday-Friday, so it will probably be Monday before I can even think about getting this mix up in cards even started towards a resolution. Rather irritating.
Seller Response:Sorry for sending wrong. Your return was delivered to us and full refund was issued on June 19. Please check it. Thank you for your feedback. We will improve our service.

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Order Date : 4/12/2015

Rating + 1 Wrong address

Reseller shipped to a previous customer. Phone number listed goes to a MagicJack and IF they do answer the phone, they don't understand english. I will not be ordering from this reseller ever again.

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Order Date : 3/6/2015

Rating + 2 Mislabeled Item

While the item was listed as a CPU fan for a Compaq Presario CQ60, upon receipt I noticed that one of the mounting holes was not in the same location as the mounting hole on the existing fan.

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Order Date : 2/26/2015

Rating + 3 A little trouble, but I got refunded

I ordered the wrong card from them to begin with, they sent a different card than what I mistakenly ordered though. However they were good at getting back to me for a refund.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes
RMA instructions
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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