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Seller#: 0UHIQWIKC9RJ7X2B3

GoodyELife Seller Profile 2132837788 Email This SellerEmail This Seller  See all products from GoodyELife See all products from GoodyELife

For returns only, please have seller name and RMA number ready when you call the number listed above. For other inquires, click “Email This Seller” button above.

We supply high quality computer accessories with competive price
Our friendly and knowledgeable staff is ready to assist you with your order and any product related questions.
Hope you have a satisfied experience and build a long term cooperative relationship or friend-ship with us.

About Shipping
Most items leave our warehouse within 2 business days after we got your full payment. The delivery usually takes 2~7 business days based on your location. Please make sure you provide valid physical address when you check out.

About Customer Service
You can shop with confidence because we are dedicated to quality and customer service. If you need an immediately help, please send a message. Your question will be answered in very short time.
Our Tel: 213-283-7788 (Note: Since there is time difference, if you called us without any response, please contact us through Newegg message. Then we will call back)
Email: goodymore@yahoo.com
Office hours: 9:30 AM-5:00 PM pacific time. Mon-Fri. Office closes on holidays.

Return Policy
We accept return or exchange within 30 days after package delivered. Contact us firstly for Return Merchandise Authorization (RMA) before you ship back the package.
If buyer places the wrong order or just don't need the item, we accept return with 15% restocking fee applied.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (274 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 171 Reviews
newegg
63%
Good Rating + 4 34 Reviews
newegg
12%
Average Rating + 3 17 Reviews
newegg
6%
Poor Rating + 2 11 Reviews
newegg
4%
Very Poor Rating + 1 41 Reviews
newegg
15%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
James P.
Order Date : 3/26/2016

Rating + 3 Packaging poor

This was shipped in the usual paper covered bubble wrap packaging envelope. The ears of the plastic door were protruding out through the packaging when it was received. While no damage was done to the part, its obviously not the packaging of choice for such an item without it being enclosed in a small box first.

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David B.
Order Date : 1/19/2016

Rating + 1 KENTEK 650 Watt 12cm Fan ATX 600W 650W Black SATA PCIE Power Supply

30 day return policy won't help you. Unit arcing and shutting down under load after 33 days. Just a 2 lb. paperweight at this point. Try to avoid this seller.....
Seller Response:Sorry for all inconvenience. If you don't like, we accept return for refund, and we have replied your message in time and offer you return address at 03/11.2016. Have you return it?

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Dave M.
Order Date : 1/27/2016

Rating + 1 VERY POOR CUSTOMER SERVICE

NO, I WOULD NOT RECOMMEND THIS SELLER TO ANYBODY.

I SENT 2 MSGS TO THEM AND THEY DID NOT RESPOND. MY ORDER WAS SHIPPED TO THE WRONG ADDRESS.
Seller Response:sorry for it,we have double checked it,for some reason,we didn't get any messages from you ,so we send it to the address you've offered in the order.We will try our best to help you if we receive your request.
Any questions,please feel free to contact us,thanks.


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ramey151
Order Date : 11/26/2015

Rating + 1 dvd cases

I waited 3 weeks to recive my order and when I did it was wrong item

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Betirboop
Order Date : 11/13/2015

Rating + 5 harddrive purchase

was easy to install, came in mail quickly. But is a Christmas gift so laptop not up and running yet, will definitely purchase with confidence from NEW EGG

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N/A
Order Date : 11/16/2015

Rating + 5 Quick ship time, ok sound..

One prong was broken...fortunately I was able to just use it via BT. It's definitely not theater quality, but will work fine for gaming and work.

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Raven
Order Date : 10/13/2015

Rating + 5 Prompt Response Time

I purchase a USB hub from this seller that was sadly defective. Seller responded promptly and issued a full refund. I will gladly purchase from this seller again.

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dom
Order Date : 9/26/2015

Rating + 5 Experience with GoodyELife

Shipped in rugged plastic, internal OEM box mint condition.

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N/A
Order Date : 9/19/2015

Rating + 1 Mini Keyboard

shipped different keyboard then one pictured. could have gotten one shipped to me for $5 cheaper From different seller. Will not buy from this seller again.

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N/A
Order Date : 8/7/2015

Rating + 1

Low cost and should be with the exorbitant amount of time required to receive due to poor shipping choices by the seller.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    Return for refund within: 30 days
    Return for replacement within: 30 days
    Restocking Fee: Yes

Return Instruction
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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