Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

Sign up today for a 30-day free trial of Newegg Premier
  • Shipping Destination: United States
  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHOPTYV7NF2H3FC4

Grid Connect Seller Profile 630-245-1445 Email This SellerEmail This Seller  See all products from Grid Connect See all products from Grid Connect

We are a manufacturer and international distributor of network products. We design, market, sell, and support various chips, modules and adapters that use Ethernet, Wireless (WiFi, Bluetooth, 900 Mhz, etc), CAN, and Serial (RS232, 422 and 485) technologies. Our focus on providing excellent products, customer service, and expert technical knowledge.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1 Reviews
newegg
50%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 1 Reviews
newegg
50%
Very Poor Rating + 1 0 Reviews
0%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
Victor
Order Date : 11/21/2013

Rating + 5 No hassle purchase!

Ordered the PCAN-USB one day and got it the next! Probably helped that it shipped from Illinois to Michigan. The device works great! Thank you!

Did you find this review helpful? Yes No

kvanhe
Order Date : 7/4/2013

Rating + 2

Product failed within 48 hours of installation.
Installation went without trouble.
Product failed while in service.
Have to return to Grid Connect.
Seller Response:We are very sorry for this and will replace the unit quickly at our expense.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    At Grid Connect your satisfaction is our highest priority. All of our products are shipped in new and functioning condition. If you are not completely satisfied with your purchase you have 30 days from the date of purchase to request an exchange or return.

    All Exchanges and Returns are subject to the following conditions:
    1. Product must be in new condition
    2. All product packaging and accessories must be intact including any power supplies, cables, adapters, CDs, antennas, and user manuals.
    3. A Return Materials Authorization (RMA) number must be requested within 30 days of purchase via rma@gridconnect.com
    4. If you are requesting a refund for a non-defective product we will refund the cost of the product (not including shipping costs)
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2014 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site. nassau