Skip to: |

Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.

If you are reading this message, Please click this link to reload this page.(Do not use your browser's "Refresh" button). Please email us if you're running the latest version of your browser and you still see this message.

Newegg.com - Computer Parts, Laptops, Electronics, HDTVs, Digital Cameras and More!

  • Wish List
  • Feedback
  • Help
Search all
Search
Home
Home > 
Review Center > 
Seller#: 0UHOPTYVKF2HHMF31

HDE Seller Profile 877-433-1688 Email This SellerEmail This Seller  See all products from HDE See all products from HDE

HDE stands for Hottest Deals Ever. We achieve that by selling high quality electronics and accessories at the most competitive prices possible to customers around the globe.

From the latest electronics to items that maintain backward-compatibility between your equipment, we've got accessories for a huge variety of technological devices, as well as useful and practical personal care products & household items, and some really unique and fun toys. Our product range spans categories such as Computer Accessories, Automobile Accessories, GPS Accessories, Cables and Adapters, Camera Accessories, Health and Beauty Accessories, Home and Outdoor Products, Laser Pointers and Video Game Accessories.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (58 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 25 Reviews
newegg
43%
Good Rating + 4 6 Reviews
newegg
10%
Average Rating + 3 3 Reviews
newegg
5%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 23 Reviews
newegg
40%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

Filter Results     apply changes
Reviewer Seller Review
N/A
Order Date : 12/18/2014

Rating + 1 Bad

I wouldn't advise getting anything from this seller. I ordered an audio jack splitter on december 19th, and have still not received it. It's been over a month now.
Seller Response:Hello,



Thank you for alerting us to this issue. We sincerely apologize that you are experiencing issues with this item. We value your input and feedback as a customer and strive to give you the best possible experience when shopping with us. What can we do to make this situation better for you? Please let us know.



Thank you,

HDE Customer Service
LSP8


Did you find this review helpful? Yes No

h0ll0yw00d
Order Date : 12/17/2014

Rating + 5 cable

GOOD Service

Did you find this review helpful? Yes No

juan
Order Date : 11/30/2014

Rating + 5 LED MAGNIFYER

Bright and works hands free as described. I Would definitely recommend this item to my older friends.

Did you find this review helpful? Yes No

Moe
Order Date : 11/22/2014

Rating + 1 No response from HDE

I have emailed HDE to receive an update from a product I ordered over two weeks ago and have not received a response
Seller Response:Hello,



Thank you for shopping with HDE. We understand from the information on your order and by the feedback that was left, your experience with our company may not have gone as expected. At this time we would like to further assist you in helping you resolve any concerns that you have in regards to this order.



Please let us know what we can do to help you at this time.



We hope to hear from you soon.



Thank you

Customer Service

LSP8


Did you find this review helpful? Yes No

N/A
Order Date : 6/5/2014

Rating + 5 As expected

This product has exceeded my expectations. The battery life is longer then my old green laser and the beam is stronger

Did you find this review helpful? Yes No

J
Order Date : 6/7/2014

Rating + 1 Extremely Delayed and Unsatisfactory

The shipping time stated that it would ship in 5-7 days. 10 days later, there is still no indication that the product was shipped delivered, or anything of the sort. I would not purchase from this seller again.
Seller Response:Hello,

Thank you for shopping with HDE. We understand from the information on your order and by the feedback that was left, your experience with our company may not have gone as expected. At this time we would like to further assist you in helping you resolve any concerns that you have in regards to this order.

Please let us know what we can do to help you at this time.

We hope to hear from you soon.

Thank you


1 out of 2 people found this review helpful. Did you? Yes No

BK_inAZ
Order Date : 5/10/2014

Rating + 1 Bye Newegg- you were once great

I bought a TV mount. Paid for it, it arrived and the box described the mouting holes differently than newegg.com. I needed VESA 400x400. I checked on other sites, they agreed with the box. I called Newegg, I resisted your CSRs insitence that I open the box to check. She obviously didn't understand what I was talking about, so now you have to sell as used instead of new/unopened box.

She told me they had to wait for the RMA to refund my money. I bought another one on Newegg, and paid too much. I cancelled within 90 minutes. Long story short- I had to wait two weeks to get my refunds. Both came at the same time, despite Emails and assurances that my refund would come within 3-5 days of the RMA being received. After 4 days, I received other emails instead promising a refund in 3-5 days.

A lot of your 3rd party vendors are jokes. Get rid of them. Remember how you came this far, and fix it. Maybe you can still get some new customers. I know that some of your competitors are.
Seller Response:Hello,

Thank you for shopping with HDE. We understand from the information on your order and by the feedback that was left, your experience with our company may not have gone as expected. At this time we would like to further assist you in helping you resolve any concerns that you have in regards to this order.

Please let us know what we can do to help you at this time.

We hope to hear from you soon.

Thank you


1 out of 2 people found this review helpful. Did you? Yes No

N/A
Order Date : 4/17/2014

Rating + 1 Be Wary of Seller

30mW Green Laser sold by merchant is not as described. The only thing truthful is one picture and the fact that it was green. Descriptions false.

Shipping was delayed several weeks. I emailed to get HDE to help solve problem. Merchant responded by saying it was my and USPS's problem. If I paid USPS directly then yes, but if I'm paying a merchant for shipping then it is the merchant that must deal with any delivery problems. They offered no assistance.
Seller Response:Hello,

Thank you for shopping with HDE. We understand from the information on your order and by the feedback that was left, your experience with our company may not have gone as expected. At this time we would like to further assist you in helping you resolve any concerns that you have in regards to this order.

Please let us know what we can do to help you at this time.

We hope to hear from you soon.

Thank you


1 out of 1 people found this review helpful. Did you? Yes No

alneenyo
Order Date : 3/28/2014

Rating + 5 Nintendo Cable

Super fast shipping, exactly the cable we needed!!! Thanks!!!

0 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 3/4/2014

Rating + 5 Fast PDQ

Quick delivery..from time of purchase to destination (APO/FPO) was under a week.

Did you find this review helpful? Yes No

Filter Results     apply changes
Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

RMA Policy
    Customers may request for an exchange or refund less shipping and handling within 30 days of receipt. Shipping & handling charges are not refundable. Return of non-defective or wrongly purchased items will be subject to a 20% restocking fee. Items returned or exchanged, must be in NEW, unworn, unsoiled and sell-able condition with all tags in place and protective shields intact where appropriate, and in their original packaging. The item is subject to final inspection before your return is processed. Buyers are responsible for paying the return shipping and handling charges for any replacement or refund request. Due to health and hygiene reasons, all sales are final for the following item types: Lingerie, Intimates, Pantyhose, Swimwear and personal grooming items. The product is subject to final inspection before the return is processed.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
Shop by Region: United States | Canada | China | Taiwan
VeriSign Click for the BBB Business Review of this Computers - Supplies & Parts in Whittier CAThis site protected by Trustwave's Trusted Commerce program Inc500
Policy & Agreement | Privacy Policy  © 2000-2015 Newegg Inc.  All rights reserved.
If the Adobe Reader does not appear when you click on a link for a PDF file, you can download Adobe Reader from the Adobe web site.