HPP ENTERPRISES Seller Profile
912-509-0477
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Review Summary
(368
Reviews
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| Excellent |
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257 Reviews |
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| Good |
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49 Reviews |
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| Average |
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24 Reviews |
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| Poor |
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6 Reviews |
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| Very Poor |
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32 Reviews |
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| Reviewer | Seller Review |
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5/16/2013 9:46:43 AM
Over a month after filing a request for an RMA for dead on arrival products...still nothing! had to dispute the charge with my credit card company...buyer BEWARE!
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4/25/2013 9:15:06 PM
This seller has no incentive to hasten email responses, refunds, replacements, you name it. I had to repeatedly call to get them to do what they should have loooooooong before. Find another seller.
Also, Newegg's emailing system seems to fail sometimes, assuming the seller didn't lie about already sending said email.
1 out of 1 people found this review helpful.
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4/18/2013 6:35:15 PM
(Keep in mind that the product I bought was barely over 30 days and cost $90) (Newegg sent me to them after blowing me off too)
Thank you for contacting us. We apologize that this item has become defective. We sell over 195,000 products, and always hate to hear when a product doesn't meet the standards we'd like for all customers. Unfortunately, our return policy of thirty days has lapsed for this order and we cannot request a return authorization for this to be returned. Manufacturer: Whistler Radar 1-800-531-0004 Please let us know if we can be of any further assistance. ---------- Jan Pearce, HPP Enterprises----------- HPP Enterprises Customer Support Ticket Details
1 out of 1 people found this review helpful.
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4/12/2013 11:39:46 AM
Product was missing parts as shown, HPP refused to send complete product. Still waiting on details for return... Wasting lots of time with back and forth.
1 out of 1 people found this review helpful.
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3/28/2013 7:07:51 AM
This is a company that sells it's wares here on new egg. They are definitely 100% as far as I am concerned. Got my order amazingly fast, with no indication of a factory second or reinplacement of an RMA. Item was BRAND NEW< ON TIME and well what more can you ask for from a retailer? really? I'd use them again in a heartbeat. crd Lou.KY.
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3/23/2013 2:55:58 AM
i had contacted the HPP enterprises for an item return that i desired, i have yet for them to fulfill their end of this. I wanted to sent what have back, so i can purchase a difference type, but they have not sent me my desired RMA # that I requested. In the email they sent me, they said it would take 2-3 business days, those days have well passed, but still nothing has happened. I am trying to take care of this before my 30 day return policy is up, and its starting to approach soon. I requested this to take place like a week ago, and this is taking way too long.
1 out of 1 people found this review helpful.
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3/2/2013 12:11:34 PM
Shipped fast. Well packaged. Fair price. What more is there to say?
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2/26/2013 2:10:23 PM
I ordered a digital codi wireless mouse and i received the mouse but with no usb port connector so the mouse is useless. When i contacted customer service they said the connector did not come with the purchase. That is totally ridiculous. I am returning the item and will NEVER work with these bozos again. I called their customer service at new egg and they said they couldn't help and i had to call the vendor HPP. Waste of my valuable time.
1 out of 2 people found this review helpful.
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2/15/2013 11:25:51 AM
Recieved my product fast and it was as described. Will buy from them again.
1 out of 1 people found this review helpful.
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2/11/2013 3:54:02 AM
Quick Fast, great Packaging.. Will buy again!
1 out of 1 people found this review helpful.
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- Return for refund within: 30 days
- Return for replacement within: 30 days
- Restocking Fee: 15.00%
- RMA required. Obtain RMA by contacting HPP via returns@hppenterprises.com. No RMA on items where Manufacturer requires all returns/service, or opened software/video games. DISREGARD the RMA# given by Newegg and DO NOT return product to our PO Box or Street address in St. Simons Island, GA. This is NOT our returns warehouse and any returns sent here will incur additional fees to be forwarded to correct returns warehouse.
- Contact HPP Enterprises via email at returns@hppenterprises.com to request RMA. HPP Will issue a custom RMA# that is different than the one NewEgg may create. DO NOT RETURN product to PO BOx or street in St. Simons Island, GA. Contact us for the correct return location.
