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ShopRunner

ShopRunner

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ShopRunner is a partnership of Newegg, top retailers and brands that have joined together to help you save money and ensure your order arrives quickly. You'll have access to a variety of online stores and millions of products to find everything you need right from your computer. ShopRunner members enjoy:

  • Unlimited Free 2-Day Shipping at the biggest and best stores online
  • No minimum order size
  • All ShopRunner returns ship free
  • Member-Only offers worth over $300
  • Share with 4 household members
  • Convenient shopping tools at ShopRunner.com

ShopRunner makes it easy to shop at your favorite stores online. Sign-up for a free 30-Day Trial.

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Simply put, ShopRunner makes shopping better. And with that, ShopRunner hopes to make your life a little better. ShopRunner wants you to spend less time thinking about what it costs to ship and how soon your order will arrive, so you can focus on more important things. There are no hidden gimmicks or costs -- you get exactly what you signed up for. The $79 annual membership fee provides Unlimited FREE 2-Day Shipping on eligible items from Newegg and the biggest and best online stores along with special deals and exclusive offers from our partner stores.

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When you sign-up for ShopRunner, you'll have access to the program benefits including Unlimited FREE 2-Day Shipping at Newegg and the biggest and best stores online for a full 30-days. If at the end of the trial period, ShopRunner is not everything you hoped it would be, simply cancel your membership and your card will not be billed - even if you used the service. Our trial offer is risk free! ShopRunner knows you are going to love the service. For your convenience, ShopRunner makes it easy to continue your benefits for a full year. When your trial period ends, your card will be billed the $79 annual membership fee. Sign Up for a free 30-Day Trial.

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Signing up is easy and you get the first 30-Days free! Provide ShopRunner with some information and begin saving today!

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To see a listing of retailers that are part of the ShopRunner family, click here. Be sure to check back often, since new retailers are being added all the time.

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You will see the ShopRunner logo displayed next to all eligible items. This ShopRunner logo means the item will ship 2-Day FREE. ShopRunner only ships to physical addresses in the United States (including Alaska, Hawaii and Puerto Rico). Any shipment to a PO Box or APO/FPO/DPO address is excluded from the ShopRunner program.

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Yes. To ensure that ShopRunner recognize you as a ShopRunner member, you will need to sign-in at each retailer site before checking out. Signing in with your ShopRunner User Name and Password will ensure your eligible items in your cart will qualify for FREE 2-Day Shipping.

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No. ShopRunner is only available for online purchases. Be sure to look for the ShopRunner logo next to an item. This logo means the item qualifies for FREE 2-Day Shipping.

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Eligible items, (those with a ShopRunner logo next to them) will ship FREE 2-Day. All items shipped with your ShopRunner membership will arrive to you promptly via shipping partners like UPS.

ShopRunner only ships to physical addresses in the United States (including Alaska, Hawaii and Puerto Rico). Any shipment to a PO Box, APO/FPO/DPO or international address is excluded from the ShopRunner program.

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"2-Day" Shipping means that the item(s) will arrive at the shipping address within 2 business days from the time it leaves the warehouse. There is some variation in how quickly stores are able to process and ship orders. ShopRunner, Newegg and participating stores are committed to do our best to ensure that product is delivered within 2 days from the time the order is placed.

However, certain factors can result in longer delivery times, Click to view important shipping information and our FAQs.

Please use this chart as a general guideline to estimate order arrival time:

If you order before 12:00 p.m. (noon) EST on the following days: You can expect it to arrive:
Sunday Wednesday
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Wednesday

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It is likely that your cart contained an item that was ineligible and did not qualify for free shipping. In these instances, the retailer charged a shipping fee for each ineligible item.

It is ShopRunner's goal to provide you with FREE 2-Day Shipping on as many items as possible, however, there are some items that simply do not qualify due to the product's shape, size, weight, or for some other reason.

Be sure to look for the ShopRunner logo next to a product listing. This logo means the item will qualify for FREE 2-Day Shipping.

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Yes! As a ShopRunner member, free return shipping on all qualified products is another benefit of the program. ShopRunner wants you to be happy with all of your purchases, so don't worry if you don't like something, or you've changed your mind. You can send any eligible item back at no cost to you. Need to send something back now? Log into your account to submit an RMA.

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Tracking a shipment is easy. Sign in to your ShopRunner account, and select Track my Order.

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ShopRunner accepts Visa, Mastercard, and American Express.

For your security, your account billing name and address must match that of the credit card used for payment.

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The ShopRunner entry on your credit card statement will appear as follows:

SHOP*RUNNER *** 888.721.7467..............................$79.00

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To print the receipt for your annual membership fees, please sign in to ShopRunner’s 'My Account' and go to the Financial Transactions page to print a copy of your receipt.

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Yes, your ShopRunner membership will automatically renew. ShopRunner will charge your credit card on your membership anniversary date. Your renewal date is available in the Account Settings section of 'My Account' on the ShopRunner website.

If you want to cancel your membership, or if you need to update your payment information, you can go to the 'My Account' section on the ShopRunner website at any time and make the changes. To ensure your ShopRunner benefits continue, you can keep up to three credit cards on file with us. If your primary card is unavailable, ShopRunner will use a secondary payment method. If you would like to turn off the auto-renew feature, sign in to 'My Account' and adjust the settings to "do not renew."

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You can cancel your ShopRunner membership at any time by visiting the Account Settings page of 'My Account' on the ShopRunner website. When you cancel your membership, the benefits will end immediately.

If you have canceled within the 30-Day Trial Membership, your credit card will not be charged -- even if you have used the service.

If you are canceling after your 30-Day Trial Membership has ended and you and/or a member of your family have not used the service (even within the free trial period), you will receive a full refund.

If you are canceling after your 30-Day Trial Membership has ended and you and/or a member of your family have used the service (even within the free trial period), you will not qualify for a refund of the membership fee. There are no partial refunds.

You can continue to enjoy your benefits through the end of your membership period if you choose the Do Not Renew option. If this is selected, your credit card will not be charged on your renewal date, and your benefits will end at that time.

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Yes. If you cancel within the 30-Day Trial Membership period, your credit card will not be charged - even if you have used the service. Once you select the Cancel Membership option on the ShopRunner website, the benefits will end immediately.

To cancel, you will need to go to your account settings on the ShopRunner website and Cancel Membership BEFORE the end of the 30-Day Trial.

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If you experienced any problems using your ShopRunner membership on a retailer's site or were charged shipping fees for qualifying items, please contact ShopRunner at memberservices@shoprunner.com or 1.888.721.7467. Be sure to have your order information handy so ShopRunner can investigate. ShopRunner will work with the retailer to get the problem resolved. Remember, ShopRunner FREE Shipping only qualifies for online orders.

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Your account information is stored on the Account Settings page on the ShopRunner website. To update your profile information, sign in to ShopRunner and click Account Settings.

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