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Seller#: 0UHOPTYV4UKC106CC

Hisgadget Seller Profile 888-530-9912 Email This SellerEmail This Seller See Seller StoreSee Seller Store  See all products from Hisgadget See all products from Hisgadget

We are a professional vendor for large scope of high quality electronic products, including computer accessories, consumer electronics, LED, etc. We strive to bring our buyers the best buying experience by providing top-notch customer service and best quality products with competitive pricing. Thanks for shopping Hisgadget.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (2,869 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 1,984 Reviews
Good Rating + 4 506 Reviews
Average Rating + 3 131 Reviews
Poor Rating + 2 51 Reviews
Very Poor Rating + 1 197 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Cameron C.
Order Date : 7/23/2016

Rating + 1 Stopped working after 30 minutes

I'll adjust my review upon receiving my refund.

The title say's it all. Seemed decent enough at first. Programs and response time lagged and stalled a little, but it was nothing intollerable. 30 minutes after booting it up and exploring the features, I set it down and went to take a shower. I come back and the screen is off and won't turn back on. Battery dead? Nope. Had 80% battery. Started charging it just in case...still nothing. Power button does nothing.

The original price is $999, marked down to $120 for a 'super special, discount deal!' Yeah, right...this should be illegal, to be honest, seeing how other sites sell the same tablet for $120 non-discounted. So, basically, they hyper-inflated the price and then "discounted" it to make you think you're getting a great deal. Requesting a full refund.

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Dave K.
Order Date : 7/4/2016

Rating + 4 Quick delivery

Item was delivered promptly although the tracking number was never able to sync with either Newegg or the the company chosen for delivery which ended up being the post office. From the far east to Michigan took 7 calendar days which was half the time expected. This is the fourth item ordered from overseas and all have been faster than expected and the products have so far all been in good working condition.

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Lawrence H.
Order Date : 6/23/2016

Rating + 4 Nice Customer Service

After initial frustrations with their processing and delivery I received an apology and a full refund (which is what I asking for) I was glad to see them follow through on customer service.

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Michael K.
Order Date : 7/12/2016

Rating + 5 Great Customer Service

This seller took care of my issue promptly and sent me a replacement. A+

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Marlin D.
Order Date : 6/2/2016

Rating + 5 Excellent Shopping Experience.

Item was shipped swiftly. I had a problem and their customer support was awesome! They responded quickly to emails and were very helpful and diligent in resolving my issue. I would definitely recommend this seller and most probably buy from them again.

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Order Date : 5/3/2016

Rating + 3

As of today, 5/25/2016, I have never received the ordered items. Until that happens I cannot leave a positive rating. After posting this comment I finally received the items I ordered within a couple weeks. I am concerned, however, that I read other reviews with a very similar situation and have concerns about future business with this company.

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Order Date : 6/23/2016

Rating + 5 Excellent!

Recommended. Very quick shipment!

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Franklyn O.
Order Date : 6/13/2016

Rating + 4 Marketplace

The seller did not provide an actual tracking number
and it took very long for items to be tracked after an email tho
They did provide an actual tracking number and i was able to retrieve my items from usps. Otherwise it would have been a five star.

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Lionel O.
Order Date : 6/10/2016

Rating + 1 Not enough information in product description.

Product appears OK but only the camera. NO display monitor so device is incomplete and unusable. No directions on what kind of monitor is needed or where to get one.

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Edward M.
Order Date : 5/30/2016

Rating + 5

I received a non working keyboard and it was immediately replaced . However the replacement keyboard also does not work.
His gadget has been very responsive and trying to rectify however it look like the iClever keyboard is
not very reliable.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

    We provide 30 day money back guarantee for all products we sell. Within the 30 day money back period, you may return the item back for refund for any reason (may subject to 15% restocking fee plus the shipping cost if the reason of the return is not our mistake). All products also come with one year replacement warranty. Within the warranty period, if the product is defective, you may return the item to us for exchange.

    Please note that we only accept returns with authorization. Please contact us to get an RMA number, before returning the package to us. Unauthorized returns may not be recognized or processed.

    If you have any other questions, please contact us with the order number and a brief message of your request.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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