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Seller#: 0UHOPTYVKF2HU35C4

Home Controls Seller Profile 800-266-8765 Email This SellerEmail This Seller  See all products from Home Controls See all products from Home Controls

Home Controls is the premier national distributor for the most comprehensive and unique home automation systems! Whether you are a professional installer or a do-it-yourself homeowner, our online store carries the supplies you need including: whole home automation, smart home systems, remote lighting and appliance controls, home security and video surveillance, home theatre, audio and video distribution, networking, telephones and intercoms, climate controls, central vacuums, structured wiring systems, installation tools and accessories, independent living devices, and so much more. Best of all, Home Controls offers free technical advice and product support! Home Controls is your one stop source for all your home technology needs!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (87 Reviews ): Rating + 5
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 75 Reviews
Good Rating + 4 8 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 0 Reviews
Very Poor Rating + 1 2 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Yoarick C.
Order Date : 6/1/2016

Rating + 5 Great Product !


Did you find this review helpful? Yes No

Order Date : 5/20/2016

Rating + 5 Super Fast Shipper

Items as described and seller ship items immediately and arrived within two days.

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Order Date : 10/19/2015

Rating + 5 Excellent Service

Package got lost in the mail and they promptly sent me a new one. Very happy with the service I got.

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Order Date : 10/28/2015

Rating + 5 That was fast!

Placed my order this morning and got my tracking confirmation the same day.

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Order Date : 8/28/2015

Rating + 5 La Crosse Alerts Temperature & Humidity Monitor

Item arrived on time and worked as expected.

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lake guy
Order Date : 7/17/2015

Rating + 5 La Crosse Alerts Temperature & Humidity Monitor & Alert Kit with Wet Probe

Works great. We can now monitor the Lake temp from the house on our iphones. About 200' from house.
Very pleased.

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Order Date : 6/16/2015

Rating + 5

Had items in 2 days. Exactly what was ordered.

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Order Date : 4/7/2015

Rating + 5 Delivered as promised

Product was delivered as described, and for one of the best prices online

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Order Date : 12/17/2014

Rating + 5 Excellent Service

No problems and quick shipping

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Order Date : 11/29/2014

Rating + 5 Fast Shipping!

Great service and fast shipping!

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

Used Item Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: No

    Merchandise returned within 30 days of purchase with the appropriate RA number will receive a full product cost refund or credit, provided it is in perfect un-used condition in original undamaged and unmarked packaging, and is complete with all instructions and warranty card.

    Defective products will be replaced or repaired according to the manufacturer's warranty policy. Call us at 800-266-8765 (Toll free in the U.S.) if you have any questions.

    Shipping costs are not refundable, but Home Controls will pay the UPS ground freight to ship your exchanges or replacements of defective merchandise. Upgraded air shipping is available at customer expense. Books, Plans and Software are not returnable due to copyright laws. Wire products are not returnable.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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