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Seller#: 0UHIQWIKHCCV7087D

IRN Incorporated Seller Profile 888-660-4214 Email This SellerEmail This Seller  See all products from IRN Incorporated See all products from IRN Incorporated

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

IRN Incorporated is a team of people devoted to the goal of providing the best products at the lowest cost.
We value and respect every customer and always try to provide best customer service and fastest delivery times.
Please contact us if you have any questions and we'll be glad to assist you!
Best regards and have a nice time shopping on NewEgg!

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (8 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
0%
Good Rating + 4 0 Reviews
0%
Average Rating + 3 0 Reviews
0%
Poor Rating + 2 0 Reviews
0%
Very Poor Rating + 1 8 Reviews
newegg
100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
N/A
Order Date : 12/3/2013

Rating + 1 Shipping from IRN

Exceeding SLOW shipping, and NO response to inquiries. I'll NEVER order from them again!!!

Did you find this review helpful? Yes No

N/A
Order Date : 12/2/2013

Rating + 1 Terrible and Unprofessional!

Ignored the other reviews and paid the price! The other reviews are spot on, due yourself a favor and avoid these guys like the plague.

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Katy Kitty
Order Date : 12/3/2013

Rating + 1 IRN Incorporated

This seller updates some USPS tracking number without actually shipping the product. This way you cannot cancel the order. You have to wait till the package comes and returns it. Newegg should take responsibility and block this seller

1 out of 1 people found this review helpful. Did you? Yes No

justwantgoodservice
Order Date : 12/2/2013

Rating + 1 NIGHTMARE

DO NOT ORDER FROM THIS COMPANY!!! They are lying about stock, waited till they had my money and emailed me that they didn't have it, but MAY have it in 2 weeks. When you call this company they have a bogus answering machine, and when they emailed me it was broken English and very unproffesional. She didn't even state WHAT "goods' I had ordered! Only that she checked herself and was sad that there were no goods available. YET SHE STILL TOOK MY MONEY!!

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/14/2013

Rating + 1 Avoid!

This seller generated a tracking number on day three then never actually shipped the item for another week. It was impossible to contact them by phone or email and when Newegg contacted them they basically said you need to contact USPS and ask why they have not picked it up yet. I think they were delaying because they didnt actually have it in stock. Finally arrived 2.5 weeks later.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/15/2013

Rating + 1 No tracking or customer service

This seller has no reliable tracking of their packages that they claim has been shipped. When their customer service is contacted, either no one is there to answer your calls, no one responds to you e-mails or they don't follow up with an answer when you do finally make contact with them.

1 out of 1 people found this review helpful. Did you? Yes No

N/A
Order Date : 11/14/2013

Rating + 1 Slow shipping

Incredibly slow, one week later and all I have is a tracking number saying USPS has not received the package.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

RMA Policy
    Unwanted items are subject for a restocking fee.
    Item must be in original condition, in original packaging and with all accessories, manuals, et cetera.
    Returns with parts missing, or without original packing will be rejected and the item will be sent to the buyer.
    Return shipping is paid by the buyer.
    DOA (Damaged On Arrival) items are of course are out of this policy, we will provide prepaid label and refund order in full, without restocking fees and including original shipping.

    Please note that motherboards, CPU's, RAM's, GPU's, HDD'S and SSD's, network cards, modems, routers, switches, server equipment, wifi boosters and receivers CANNOT be returned after they are being opened.
    Also opened software and media cannot be returned for a refund, only replaced with working copy if the disc is damaged.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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