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Friday the 13th Not a Bad Day for Newegg

7/17/2008 Press Release

One million customer reviews milestone to be celebrated with more than $13,000 in giveaways

CITY OF INDUSTRY, Calif. – Newegg.com, the second-largest e-tailer in the U.S., prides itself on the wealth of product and information it offers, great customer service and a loyal customer following. This June, the company reached the benchmark of one million customer product reviews. To commemorate the achievement the popular online retailer announced a surprise giveaway of more than $13,000 to 1,000-plus lucky reviewers with the generous support of vendor partner Hanns-G.

The company slogan, “Once you know, you Newegg,” couldn’t be more fitting. Written by customers, the product reviews provide shoppers a forum to evaluate products and share their experiences with the online community.

“Today we celebrate being a trusted resource that not only provides our customers with a great product selection but also gives them access to a wealth of information to facilitate their buying decisions,” said Bernard Luthi, vice president of merchandising, Newegg. “The informative online reviews have become an invaluable resource for Newegg’s customers and customer-centric vendors such as Hanns-G. We thank our 8 million registered shoppers and loyal customers for this landmark accomplishment.”

The giveaways reward several distinguished members of the Newegg community. The one millionth reviewer will receive a $5,000 shopping spree on newegg.com after reviewing Hanns-G’s HG-281DBP 28” Widescreen LCD HDMI Monitor. Also recognized are the very first customer review author and the customer with the largest number of reviews of Newegg products. More than 1,000 customers who submitted reviews on the day the milestone was reached will receive limited edition gifts to commemorate the big day.

“We feel peer-to-peer reviews are the best way to learn about a product,” said Michael Amkreutz, vice president of product management, Newegg. “No one is better equipped to speak about a user experience than the customers themselves. We apply the same principle when measuring our own success as a business and pay extreme attention to our customer satisfaction.”

Newegg customers have kept the company on a winning streak since its launch in 2001. Foresee’s American Customer Satisfaction Index recently ranked the company second best in customer satisfaction in the computer and electronics sector and No. 6 in the nation among more than 200 online businesses.

Award-winning customer service, fast shipping and comprehensive product selection are the hallmarks of Newegg.

About Newegg

Newegg.com is the second-largest online-only retailer in the United States. Founded in 2001, Newegg has more than 8.7 million registered users and earns industry-leading customer service ratings. At its award-winning Web site, www.newegg.com, shoppers can compare a comprehensive selection of the latest high-tech products, view detailed descriptions, pictures, how-to information and customers reviews, and interact with members of the technology enthusiast community. Newegg.com is headquartered in City of Industry, Calif. For more information, visit www.newegg.com.

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