Ten Million Customers and Counting
10/07/2008 Press Release
Newegg.com reaches milestone through superior service, competitive pricing and cutting edge logistics # # #
CITY OF INDUSTRY, Calif. – Newegg.com, the second largest online-only retailer in the United States, has reached new heights by registering its 10 millionth customer. The site, which started as a haven for do-it-yourself computer enthusiasts, now appeals to a diverse group of customers. Today Newegg’s loyalists include small business owners and savvy consumers desiring a comprehensive digital lifestyle.
Newegg.com features close to 40,000 hardware, software and consumer electronics products paired with in-depth descriptions, photos and over 1 million user reviews.
“Newegg was founded on a commitment to superior shopping experience. Unmatched product selection, competitive pricing, fast shipping and award-winning customer service are the staples of our business,” said Bernard Luthi, vice president of merchandising for Newegg. “This dedication to the customer truly resonates with our users, enabling our growth.”
Founded in 2001, Newegg Inc. has continually evolved to enhance the customer experience. Its Eggxpert Web forum allows customers to interact with like minded members of the technology and gaming community. The company has also rapidly expanded its offerings of consumer electronics products and services to better meet customers’ needs.
“I’ve been a fan of Newegg.com for years,” said Cynthia Gibbs, founder of Cynthia Louise Designs. “As a small business owner, Newegg has been my No. 1 resource for office technology; as a wife and mother, I look to Newegg for products for my home. I value the ease of doing business, and the fast, friendly service.”
“We are pleased that our industry footprint is one of steady and consistent growth,” Luthi added. “But our real satisfaction comes from delivering on the commitment to quality we extend to both new and existing customers.”
Newegg Inc. is the second-largest online-only retailer in the United States. Founded in 2001, Newegg has more than 10 million registered users and regularly earns industry-leading customer service ratings. At its award-winning web site, www.newegg.com, customers can shop for a comprehensive selection of the latest high-tech products, view detailed product descriptions, pictures, how-to information and customer reviews, and interact with members of the technology enthusiast community. Newegg Inc. is headquartered in the City of Industry, California.
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