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Newegg Is Named a 2010 GOLD Award Winner and RETAIL ONE WEB Award Winner by Compuware

3/23/2011 Press Release

Newegg Honored With GOLD Award for Second Year in a Row, Recognized as a Performance Leader in the Second Annual Gomez "Best of the Web: 2010" Awards

CITY OF INDUSTRY, Calif. - Today Newegg.com, the second-largest online-only retailer in the United States, announced that it has earned elite recognition as a 2010 GOLD Award Winner for Retail Web performance for the second year in a row, in addition to being named a RETAIL ONE WEB Award Winner by Compuware Corporation, the technology performance company. As part of its annual Best of the Web awards, the Gomez Web and Mobile Performance Awards recognize the outstanding Web and mobile site performance of leading companies across six industries during 2010.

Newegg was honored as a GOLD and RETAIL ONE WEB award winner based on its average rankings in the US Retail Web & Mobile Site Performance Indices throughout 2010. Gomez Web and mobile benchmarks measure three key performance metrics -- response time, availability and consistency. Gomez provides solutions for optimizing the performance, availability, and quality of Web and mobile applications. Newegg's recognition as a GOLD and RETAIL ONE WEB winner reflects the many positive attributes of the Newegg experience, including its measured response time, availability and consistency of performance compared to competitors.

Available on March 21, the second annual Best of the Web 2010: Compuware Gomez Web and Mobile Performance Awards report showcases the leaders in Web and mobile site performance across six industries -- retail, finance, travel, media, healthcare, and government -- based on Gomez's Web and mobile performance benchmark analysis of over 3,000 brands in 2010.

The report provides detailed measurements of each winner's average Web or mobile site performance throughout the year. It highlights how each award winner sets their industry's standard for providing a Web or mobile site experience that enhances customer satisfaction and loyalty, strengthens their brand, lowers operating costs, and increases revenue. To access the report, please visit: http://www.gomez.com/benchmarks/best-of-the-web-2010/

Bernard Luthi, vice president of marketing, web management and customer service for Newegg, states: "Gomez is a well-respected arbiter that has proven its expertise in evaluating website performance, availability and quality. To be honored with their GOLD award for the second year in a row designates Newegg as a clear leader in delivering a high-quality, efficient and satisfying online experience for our customers. We look forward to continuing to innovate and improve the Newegg shopping experience even more as time goes on. Everything we do at Newegg is geared toward making our customer experience simple, efficient, informative and entertaining, and being ranked so highly by Gomez both emphasizes and reflects our commitment to our customers."

"The challenges of today's online marketplace are significant -- businesses are clamoring for more functionality faster to stay competitive, customers expect greater interactivity and speed," said Bruce Reading, Senior Vice President, Compuware Application Performance Management. "Web or mobile sites with the best performance like Newegg contribute to sales with more items in the shopping cart or higher ad revenue per customer by improving performance and better managing customer expectations and experiences."

The "Best of the Web: Gomez 2010 Web Performance Awards" report can be found at: http://www.gomez.com/benchmarks/best-of-the-web-2010/

About Newegg.com

Newegg Inc. is the second-largest online-only retailer in the United States. It owns and operates Newegg.com (www.newegg.com) which was founded in 2001 and regularly earns industry-leading customer service ratings. The award-winning website has more than 14 million registered users and offers customers a comprehensive selection of the latest high-tech products, detailed product descriptions and images, as well as how-to information and customer reviews. Using the site's online tech community, customers have the opportunity to interact with other computer, gaming and consumer electronics enthusiasts. Newegg Inc. is headquartered in City of Industry, California.

About Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

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