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Testimonials

Testimonials (32,315 and counting)

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Recent Testimonials (Write a testimonial for Newegg.com)

The most EGGceptional service given ever!
Taythom , 7/28/2015 10:37:14 AM
Awesome selection, amazing customer service, great discounts just when you want them. Looking in the combos always makes me want to start building up a different computer just because of the prices ;-; The customer service is great, within the better half of an hour my issue was solved and I was credited the money I deserved through an egift card. Exceptional service, would highly recommend!
The most EGGcellent.
Dominick , 6/21/2015 4:04:42 AM
I have been using Newegg for all of my computer component needs for over 5 years. I have never been able to find a better deal on price and shipping anywhere. I gave up trying years ago and when I need upgrades or I'm building a new PC for a family member or friend I just come straight here. The website is very easy to navigate and has a lot of different things I like such as the saved wishlists. I've had only one problem since using Newegg. The issue I had was resolved in a timely manner and the customer service was amazing. I love Newegg and I will never go anywhere else.
Fantastic computer parts retailer
Gerard , 5/23/2015 10:42:35 PM
Newegg is amazing, the shipping and deals match no others. What you could find at a similar retail store, Newegg does bigger and better. The deals I can find here are amazing. I easily spent a few grand on various computer parts. Upgrading time after time again. And for every moment through that process Newegg has been there. I of course had my fair share of issues, but Newegg customer support always have you in mind and that support is greatly appreciated. Newegg is the only way to go when getting your computer parts. Weather you are a enthusiast or just casual, and anything else in between.
Ms.
T. Flory , 3/30/2015 12:02:19 PM
Excellent prices are apparently matched by superior customer service. One of the perks of subscribing to Newegg's e-blast is getting crazy deals on products you can actually use.

Newegg emailed me a Promo Code for 25% off selected internal dvd/cd drives – my lucky day – I needed one!

I ordered a dvd drive for $19.99 and used the Promo Code to get that sweet discount, the order summary reflected that $5 discount, but it did not transfer over to the final charge on my account. Sadness, confusion. . .

Ordinarily, I would have let that slide and moved on, but I was concerned that perhaps other people were having a similar problem – so I contacted Newegg's customer service via email.

I was quickly informed that the Promo Code was only for one brand of optical drive and not what I had wanted. Newegg apologized to me and rapidly offered a $5 gift card for a future purchase! ?

That was unnecessary, unexpected and amazing. . .
Great chat support
Chris , 2/26/2015 9:37:29 AM
The chat support crew is top-notch. Accidentally got double-charged for an order due to an error with the Visa verification web site. Got on a chat and they fixed my order history within a few minutes. Thanks, guys!
Excellent Deals!
Native , 1/27/2015 10:48:26 PM
Newegg is my one stop shop for all computer related gear! From quality to service this website has no competition in my opinion. I couldn't be more pleased and I find myself wanting to buy more just because of the availability of products, amazing deals and overall shopping experience. I don't trust too many companies, but Newegg has gained my loyalty for years to come.
User
CJ , 12/12/2014 11:43:25 AM
Newegg has always been a great way for me to purchase electronics and equipment to better my computers, and I've never had an issue with them. Great customer service, and quick shipping when you need it!
love newegg
jon collins , 12/8/2014 1:55:26 PM
i buy lots of things from newegg. they have never steered me wrong. i have been buying from newegg for over 5 years.thanks newegg
Excellent service
CurioNmas , 12/4/2014 5:56:21 PM
How awesome is this!! I ordered some speakers on 12/3 and received them on 12/4, this with the standard free shipping. So I'm sitting here tonight enjoying my new speakers much sooner than anticipated. Thank you Newegg team, I will definitely continue to do business with you.
Awesome
Jake , 6/10/2014 4:59:15 PM
i love buying stuff from new egg they always keep me up to date with new products, they show you how to install stuff on newegg tv on youtube. They offer their products for a good price too. one time an item was missing from a package because of the ups guy and I called them and they were very courteous and refunded the money pretty quick. I have done buisness with them for a while and I always wondered how they would be once there was a problem and I was extremly satisfied with the service. I am always shopping on Newegg and will continue doing buisness with them for some time.
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