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Testimonials (32,344 and counting)

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Recent Testimonials (Write a testimonial for

Very pleased customer
Lyndsey , 9/5/2016 3:34:27 PM
We had a lost package issue, and it was so incredibly well handled. Another snag surrounding the used VISA card unusable, and Newegg worked around it famously. We are astounded and so happy with the service and speed by which our issues were resolved. A thousand times thank you to an amazing company. We love you. I posted your amazing feats on facebook, and I'd write any more positive reviews you'd wish. Thanks for listening to the pleas and troubles of your loyal customers!
Great Customer Service
Fred W , 8/18/2016 11:10:15 AM
I purchased 2 Western Digital Scorpio Blue WD1600BEVT 160GB hard drives. Ended up not being able to use them due to they did not fit laptops, (I was given incorrect information by laptop manufacturer). Newegg customer service was awesome in helping me return the hard drives to them. I have always use Newegg for my computer needs and will continue to do so!! I suggest to every one go to Newegg they have best prices and quality and now will add in awesome customer service!
Fantastic customer service
Kevin , 8/18/2016 12:41:43 AM
I have to say, Newegg has some of the best customer service I've ever had the pleasure of experiencing. My issue, which was entirely my mistake, was resolved by Lisa F. very generously. I cannot properly express how thankful I am.
Great Customer Support
N/A , 8/8/2016 10:50:25 AM
I ordered a day too early for the visa checkout special however after chatting with customer service I was offered a credit for the difference. Really great customer service!
Customer Service/Price Match
lchen61712 , 6/28/2016 2:00:26 PM
I contacted Newegg customer service for a price match. I did not want to get a gift card for the price match difference refund. So I asked if I could request a credit back to my card instead of the gift card. Lisa from Newegg customer service assisted me and I got my refund. Thank you Lisa! Newegg has never let me down.
Provider of Choice
BirdsOfFire , 6/15/2016 5:33:46 PM
Watched my first computer being built at the "swap meet" in Fresno, CA in 1996. Never owned a "production" computer in my life. Always built my own since I watched that guy build my first computer in front of me. newegg became my provider of choice when things got difficult at one of their local competitors. Bought all the guts for my current computer from newegg. Recycled my old power supply and case. Never had a problem with newegg not standing behind their products. Never had a late or delayed shipment. Never had a wrong product shipped. Never had something NOT shipped. I'm currently shopping for an upgrade to my current computer. Guess where my first stop was?
Thank you.
N/A , 6/9/2016 12:04:29 PM
I've been using newegg since fall of 2014, so nearly 2 years now. I built my first computer in 2014 and ordered everything from this website. Prices are great and returns are really easy, even though 3rd party sellers. If you plan to build a pc on your own, buy your parts here! The community is great providing very helpful reviews of products you may be unsure about buying. Newegg has a great variety of products, nearly all focused around technology. I was recommended to use this site for building my pc, and I have in turn recommended this site to others because it is so great.
Amazing prices, exceptional care
mochicat , 5/28/2016 1:29:41 PM
Bought a computer 4 yrs ago, setting up a new one now, Newegg all the way.
Pretty solid pricing. Hard to beat.
UberKiller , 5/18/2016 12:24:58 PM
It's the steam version of buying hardware, only the customer service actually responds. So it's pretty good to say the least.
N/A , 5/15/2016 9:06:51 PM
I'd never heard of newegg until it was time to build my first computer. I was shocked to see the price difference from what other websites were offering. Since then I've made eight builds from newegg exclusively, and am totally happy doing so.
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