Newegg.com - A great place to buy computers, computer parts, electronics, software, accessories, and DVDs online. With great prices, fast shipping, and top-rated customer service - once you know, you Newegg.
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It's the steam version of buying hardware, only the customer service actually responds. So it's pretty good to say the least.
5/15/2016 9:06:51 PM
I'd never heard of newegg until it was time to build my first computer. I was shocked to see the price difference from what other websites were offering. Since then I've made eight builds from newegg exclusively, and am totally happy doing so.
5/2/2016 9:46:16 AM
I've used Newegg for tech buys for a number of years now and am consistently impressed with the selection and prices, but my recent experience with a return/defective product leaves me impressed with the customer service. We bought a refurbished computer which was advertised as including a one year manufacturer's warranty. In fact, it did not (woops!). So, nine months in, when the computer fritzed out and we tried (unsuccessfully) to get warranty service Newwegg stepped in and did the right thing. They took the computer back and gave us a store credit for 100% of the purchase price. There was no run around or hedging, the customer service dept. just stood up and did the right thing. Way to go!
4/23/2016 5:07:40 PM
Been a Newegg customer for years and never had a product with a problem, so never experienced their customer service. This last purchase for a scratch-and-dent laptop unfortunately arrived damaged, perhaps due to rough shipping, and had to request for a replacement. Amazing customer service! Responsive, polite, everything you could ask for in such a situation. Problem was resolved quickly, professionally, and pleasantly. Now feel even more confident buying from them.
4/22/2016 12:03:38 AM
Currently building a pc, and Newegg has the best prices. The multiple emails are really nice too because it helps with organizing what I've bought. Thanks Newegg! I'll be buying my Noctua D15 from you soon!
Can't believe it!!
4/3/2016 6:40:11 AM
I'm not a frequent Newegg.ca customer by any means, but the times I have used it I have been very pleased. The most recent time was a purchase through Newegg.ca from AmberCNE a marketplace vendor. I only paid for standard shipping, yet the parcel was delivered even before I got the e-mail telling it was shipped & giving the tracing #. In fact, it was delivered by Canada Post to my front door in barely 17 hours after I pressed the order button. I was thunderstruck to say the least. I wouldn't have gotten the product installed any faster if I had gone to a local store & picked one up (which I couldn't have anyway, as it was not a common product anymore). Kudo's to Newegg.ca & AmberCNE - You Guys ROCK!!
Very good supplier.
3/28/2016 6:01:18 PM
Very good source. I see Newegg as a flee market where there is a lot of stands with many vendors. Most of the time everything goes well, but if you have a problem with a particular vendor like I had recently, Newegg will jump in and take care of it. They gave me good satisfaction and I really appreciate their service. My advise : stay away from cheapo suppliers with low quality products. Newegg can not control every choice you make. Stay with good brands, solid vendors and high quality products and everything will go perfect.
3/25/2016 5:43:23 PM
Newegg knows how to treat customer right. I have asked several occasions for the price match and granted most of the time. This is actually good for customer, because we do not need to wait for a promotion to buy what we need. When the promotion is offered, we can be sure that the price will be matched. Thank you Newegg. I have been a customer for a long time.
I have ordered countless times from Newegg and am always impressed
3/2/2016 12:08:56 PM
Newegg has been my go to retailer for computer parts and accessories. I have bought the parts for well over 8 computers at this point, and peripherals for all of them, all at Newegg. Of the countless times I have ordered parts, I have had to RMA just two of them, and both times, Newegg was willing to work with me to make things right. Whether it be on the phone, or their instant chat feature, Newegg has always made things right for me in the few instances when issues arose.
There is a reason I routinely come back to Newegg, and it's because they take good care of their customers.
Frequent Returning Customer
2/20/2016 7:20:17 AM
I have had nothing but positive experiences when ordering for several years from Newegg. Whereas its main competitor will sit on my orders for 4 and 5 days, Newegg always ships my orders within hours and I promptly receive every package in excellent condition. I highly recommend Newegg for their competitive pricing and excellent customer service.