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Seller#: 0UH8ISD1FMWLN4887

Jax Music Supply Seller Profile 804-794-1800 Email This SellerEmail This Seller  See all products from Jax Music Supply See all products from Jax Music Supply

Jax Music Supply was founded in 2007 out of an enjoyment of musical equipment, guitars, effects pedals, and accessories and a desire to provide a quality customer experience at reasonable prices. Jax Music Supply currently features many different types of musical products made by over 40 different manufacturers, inlcuding D'Addario, Danelectro, Dunlop, Fender, Korg, Monster Cable, MXR, Planet Waves, ProCo, Tech 21, Visual Sound, and Wampler Pedals.

Jax Music Supply is commited to providing excellent service, fast shipping, and an easy shopping experience. If you have questions or suggestions as to how we can improve your shopping experience, feel free to send us an e-mail at sales@jaxmusicsupply.com

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (47 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 30 Reviews
newegg
64%
Good Rating + 4 13 Reviews
newegg
28%
Average Rating + 3 1 Reviews
newegg
2%
Poor Rating + 2 1 Reviews
newegg
2%
Very Poor Rating + 1 2 Reviews
newegg
4%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Dannyboy
Order Date : 12/22/2012

Rating + 5 Excellent Seller

Thanks for the fast shipping. I'll definitely buy from you guys again. Going through the egg makes it easier for me too.

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N/A
Order Date : 1/26/2012

Rating + 5 Quick shipment

Got it here FAST. Wow!

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N/A
Order Date : 12/5/2011

Rating + 5

Very responsive customer service following a listing error. Thank you.

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N/A
Order Date : 11/17/2011

Rating + 5

Item was delivered very quickly and as promised

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N/A
Order Date : 11/5/2011

Rating + 5

Great price, fast shipping, would buy again from this seller

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BigRiverBrewer
Order Date : 8/30/2011

Rating + 5 As stated

It came, it was as described.

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N/A
Order Date : 9/16/2011

Rating + 4 Overall happy

Quick service as you would expect when dealing with newegg, but poor choice of shipping. I personally would rather pay for better shipping such as UPS or FEDEX than have things shipped for free threw USPS since their tracking system is totally non existent. It still says they don't have the information in the system even after the item was crammed into my mailbox. Otherwise very happy with the experience and will most definitely shop with them again.

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N/A
Order Date : 8/24/2011

Rating + 5 I love it.

I always enjoy doing business through newegg and this company was good as well.

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markm
Order Date : 8/15/2011

Rating + 5 Quick delivery

Fast ship on a small order. Very pleased

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N/A
Order Date : 8/3/2011

Rating + 1 no battery? no response to my email

My snark guitar tuner came somewhat poory packaged - but the tuner was thankfully intact. However, there was no battery in the tuner! This tuner definitely comes with a battery. I paid @ $5 for the battery. I sent an email to newegg on this...an never received a reply. Very poor customer service.
Seller Response:Sorry you didn't get a battery. We never received an email from you. New Egg marketplace is fairly new and they have not fully updated all the tools. In fact, we have no way to contact our customers at all - New Egg provides no facility for this. They are working hard to remediate it. If you still need a battery, please call us 804-464-2759 and we can send one out. Thanks.

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 60 days
  • Return for replacement within: 60 days
  • Restocking Fee: 0.00%

RMA Policy
    Jax Music Supply has a 60 day "no hassle" return policy. If you are not satisfied for any reason, just return within 60 days of purchase for a full refund.
RMA instructions
    Please put a note in your package specifiying whether you wish to have a refund or exchange and mail your item to:

    Jax Music Supply
    825 Grove Road, #8
    Midlothian, VA 23114
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