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Seller#: 0UH8ISD1HCCVL738F

JewelryDays Seller Profile 888-989-5393 Email This SellerEmail This Seller  See all products from JewelryDays See all products from JewelryDays

SELLER ACCOUNT DEACTIVATED: This seller is no longer affiliated with Newegg.com.

♦ Online Since 2001 ♦

Jewelry Days.com is the premier site on the web for exploring and purchasing diamonds and diamond jewelry. The company provides a vast selection of top-quality diamonds and diamond jewelry at dramatic savings. Its innovative diamond search technology evaluates the cost, size and quality of the diamond to help consumers make informed and customized purchase decisions. Consumers can graphically see the tradeoffs required when weighing each of these factors, and speak to or e-mail professional graduate gemologists with their questions. Each diamond is certified for grade by an independent diamond testing laboratory, and jewelry purchase backed by our 100% satisfaction guarantee.

PRAISEWORTHY

Jewelry Days is very proud to announce that we are one of the companies selected by Consumer Web Watch, a part of Consumer's Union which publishes Consumer Reports. This recognition came because Jewelry Days.com met the integrity criteria for Internet companies. Consumer Web Watch has established guidelines by which they evaluate Web sites. To be considered a company must be actively committed to preventing fraud and deception online, something Jewelry Days.com feels very strongly about. To read the Consumer Web Watch article, please visit The Consumer WebWatch

Ancient Philosophy

We strongly believe in maintaining outstanding customer service, fine quality products and our commitment to education. Customer service is and always will be our number one priority. Therefore we treat every customer with the utmost courtesy and respect they deserve. We are known for literally rolling out the red carpet for our clientele.

Special Message

We are committed to helping you meet your diamond and jewelry needs. We manufacture and import directly from factories all over the world, making it easy for you to buy diamonds and diamond jewelry at dramatic savings. By offering you lower prices, we pass the savings on to you - our valued customer.

JewelryDayscom is an Internet-only retailer. We do not operate retail outlets or pick-up locations for customers at this time.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Good Rating + 4 0 Reviews
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Average Rating + 3 0 Reviews
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Poor Rating + 2 0 Reviews
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Very Poor Rating + 1 1 Reviews
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100%

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
BigDog
Order Date : 12/19/2012

Rating + 1

they sent wrong ring.This was suppose to be a xmas present.I"m still waiting for the right ring or a refund !

1 out of 1 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 0.00%

RMA Policy
    30 Day Return Policy: ( 30 days from reciept of merchandise )
    If you're not absolutely 100% satisfied with your jewelry purchase, return it within 30 days for a full refund of the item amount. (total amount less shipping charge).

    Step # 1:

    Please Call us at Toll Free number (888) 989-5393 Monday to Friday between 10.00 am to 6.00 pm pacific time, to receive your return authorization code. Please write this authorization code on the return shipping label and the original invoice. The original invoice must be included in the returned package.

    Step #2:

    Secure all merchandise in the original containers it was shipped in, including the gift boxes within which your order was shipped. We cannot accept merchandise that has been altered or damaged, NO EXCEPTIONS. If you discarded any of these shipping materials, or would like any help with this step of the process, please call customer service at (888)-989-5393.

    Step #3

    Ship your purchase to JewelryDays.com. 550 South Hill Street, # 1141. Los Angeles, CA 90013. Via U.S. Postal Service, or any insured currier. Insure the package for the full amount of the purchase price and ship it, with return receipt. We are not responsible for items that are lost in the shipping process.

    Mailing Address:

    JDays.com
    550 South Hill Street, Suite 1141
    Los Angeles, CA 90013
    USA

    Exchanges

    If you prefer, you may exchange your Jewelry Days.com purchase for another selection, provided the first purchase is returned within 30 days from receipt of merchandise.

    If you prefer an exchange to a refund, we will issue you full credit, which you can apply to the purchase of another selection of your choice. If you have any questions about our return procedure, please don't hesitate to contact us.

    Limited Lifetime Warranty

    All our products are covered by a limited lifetime warranty against any manufacturers defect. We strive on perfection to create beautiful works of art and therefore guarantee their workmanship. As with any delicate artistic creations, care must be taken to insure years of enjoyment. During the 30 day inspection period, when you first receive your item, you should have your item checked to make sure everything is in order. After that, we suggest that you have your pieces professionally cleaned and all the prongs rechecked by a local jeweler every six months to a year to ensure their integrity from daily wear OR you could send it back to us and we will do it for you FREE of charge. However, because of daily wear, stones may become loose over time and become dislodged. In the unlikely event that this may happens, the limited lifetime warranty will cover only the labor repair of the merchandise by Jewelry Days.com. If a stone does fall out and you have the stone, we will repair the item free of charge. If a stone falls out and you completely lose it, you are responsible for the replacement cost of the new stone however, the labor and repair services are free and covered by our limited lifetime warranty. If you decided to send any item for the limited lifetime warranty please call us at our toll free number 888-989-5393 for the RMA number. We require original Invoice of item for Limited Lifetime warranty protection. You are responsible for all Shipping Charges to us and we will ship back the item to you FREE of charge.
RMA instructions
    1. Log onto your Newegg.com account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 ¨C 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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