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Seller#: 0UH8ISD12CZI6C69A Seller Profile 517-304-7478 Email This SellerEmail This Seller  See all products from See all products from

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (38 Reviews ): Rating + 3
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
Good Rating + 4 4 Reviews
Average Rating + 3 2 Reviews
Poor Rating + 2 5 Reviews
Very Poor Rating + 1 12 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/26/2013

Rating + 1 Sold a fake - no replacement

Got a fake Syma S107G. Tail rotor stopped working after 5 days. Called and emailed for replacement, promised, but now 3 weeks later have given up. Suggest looking elsewhere, at least if you are considering RC helicopter.

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Scott D
Order Date : 1/14/2013

Rating + 1 Doesn't Work

I ordered a small RC heli. Was cheap. Would not turn on. Decided not to pursue the RMA because the time would cost me more than what I paid for it. This was my first and last purchase from a vendor outside of New Egg!!

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Order Date : 1/11/2013

Rating + 2 Syma 107 ???

Ordered a Syma 107, it came via usmail in a bag with bubble wrap. It was crushed and looked to be a knock off. After an email they sent another, it arrived just like the first one. At that point I just gave up!

I will not order from a newegg market place seller in the future.

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Order Date : 12/19/2012

Rating + 1 will never buy from them again

i ordered a syma rc toy helicopter: TY SYMA|H-S107-Y R

it never arrived. its been over a month now and i'm still trying to get my money back.

take your hard earned money and business elsewhere. this seller doesnt care.

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Order Date : 12/4/2012

Rating + 1 S107

Initial helo had no tail rotor function. 3 weeks after RMA request, I got a reply that another would be sent. Replacement was wrong color, an obvious return and one of the main rotor motors didn't work. Couldn't possibly recommenmd this seller. Hoping to salvage parts from both units to make one that works correctly.

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Order Date : 12/27/2012

Rating + 2 147476637

Seller shipped product in reasonable time, but the product broke immediately and I have still not been refunded nor have I received a replacement. I have yet to receive any kind of contact from the the seller either.

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Order Date : 12/27/2012

Rating + 1 Didn't recieve item

Bought item last year and yet to revive it. Was given a wrong tracking number and still haven't heard from joyfay after multiple emails and calls. Had to buy something else for my lil one bday cause gift never arrived

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Order Date : 12/20/2012

Rating + 1 Joyfay Rips You Off

Ordered a product for a christmas gift. Took my money and then never delivered the product to my daughter.

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Order Date : 12/26/2012

Rating + 5 Great

Good service from seller, USPS had an issue that was quickly looked into. Communicated well.

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Order Date : 12/19/2012

Rating + 1 still no item

i still have yet to receive the helicopter i purchased. it was supposed to be there before christmas. it still has not arrived. the tracking information is done through USPS...entered that tracking number on their website and all it says is USPS confirms the package was received.

i would not recommend this seller at all. i didnt look before i purchased this one. i didnt know it was from a seller other than newegg.

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: 15.00%

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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