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Juicedhybrid Seller Profile 800-270-5699 Email This Seller See all products from Juicedhybrid
Juicedhybrid.com stands out as one of the most trusted internet retailers online. Dedication, commitment to quality service, high level of professionalism and product dependability and competitive prices are reasons that underlie our success in the auto industry.
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Standard Return Policy
All products purchased from Juiced Hybrid can be returned for product credit. All return items require a Return Authorization Number (RA#)
To initiate a return, you must request a Return Authorization Number (RA#) within 30 days of receipt of the product. All items must have an RA# and be received in a new, unused and ready-to-sell condition (including all original packaging, parts, and paperwork) to receive a refund, excluding any shipping costs. You may be responsible for shipping fees on returned items.
Juiced Hybrid will not reimburse labor charges or installation fees under any circumstances.
Juiced Hybrid does not charge a restocking fee for returning most items. However, for some items, a restocking fee applies. A 15% restocking fee also applies to the following:
-Items returned with no return authorization.
-Shipments returned without a proper Return Authorization Number (RA#) clearly posted on the box or over 30 days.
-All Items returned that had "Free Shipping" will have ship cost deducted when returned.
-Orders placed for incorrect year, model or color.
-Any item that is a Refused shipment by the recipient.
-Shipments returned to the incorrect warehouse designated when a return authorization in provided.
-Products returned over 30 days from date of purchase may be charged a restocking fee.
-All electronic products, such as IPod Adaptors and EVmodes, require a 15% restocking fee and are subject to inspection before a credit is issued.
-Seat Covers, Dash Covers, Roof Rack Systems and any Custom Painted Product such as Shark Fin Antennas and Body Side Moldings carry a 15% Restocking Fee.
Juiced Hybrid is not responsible for items returned without proper return information (customer's name, address and RA#) on or in the box. All items returned must be in new condition in original packaging and able to be resold as new. The original packaging must be unmarked. Juiced Hybrid does not accept returns on used items or items that have been installed.
Free Shipping Program:
From time to time Juiced Hybrid offer special promotional "Free Shipping Programs". This offer is only valid for US deliveries in the 48 continental states. While most products are eligible for "Free Shipping" some oversized of heavy/dense items will be charges a flat fee or actual shipping charges.
If an item arrives in an unacceptable condition as a result of a manufacturer defect, we will send you a pre-paid return shipping label. Once we've confirmed the package is in transit we'll ship you a replacement or credit your account.
Please email or call us for additional information about our return policy for your specific product.
2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.