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Seller#: 0UHOPTYVE6MM3V610

Just Cellular Seller Profile 818-701-3039EXT229 Email This SellerEmail This Seller  See all products from Just Cellular See all products from Just Cellular

We are an honest, hard working family business and have sold tens of thousands of cell phones and accessories through the web with very few problems. We stand by our products, and our customers. We are committed to giving you the best replacement cell phones or accessories available anywhere. Customer service is our #1 priority.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (23 Reviews ): Rating + 4
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 15 Reviews
Good Rating + 4 2 Reviews
Average Rating + 3 0 Reviews
Poor Rating + 2 1 Reviews
Very Poor Rating + 1 5 Reviews

Please Note: Egg-rating is based on total number of ratings submitted by customers, who have the option not to submit written reviews. Total number of ratings may exceed the number of written reviews and affect the overall Egg-rating.

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Reviewer Seller Review
Order Date : 1/31/2013

Rating + 5 Top notch service!!

Purchased a cell phone battery through NewEgg. Both price and shipping (gratis!) were excellent. Item arrived quickly and works perfectly. A very smooth transaction. I've added Just Cellular to my list of preferred online merchants. ... Thanks ...

1 out of 1 people found this review helpful. Did you? Yes No

Order Date : 12/16/2012

Rating + 1

The batteries I purchased are no better at holding a charge than the old ones I had .

0 out of 1 people found this review helpful. Did you? Yes No

Order Date : 10/30/2012

Rating + 5 Newegg's Little Brother

I'm giving Just Cellular 5 eggs. The first phone arrived DOA, but Just Cellular not only sent another phone with no questions asked they also provided a return shipping label so there was no additional cost to me. Something other retailers very seldom do. The phone looks and works absolutely flawless. I would defy anyone to tell the difference between Just Cellular refurbished phones and a new phone. Came with new charger and new battery, the battery is even a Motorola battery. I bought Verizon's certified like new phones in the past and they looked and acted like a used phone. As far as the first phone coming DOA, I spent over 30 years in retail so I understand these things do happen, it's how a company responds to the problem that counts and Just Cellular could not have responded any better.
Thanks Just Cellular i will be buying my phones from your company from now on. As I pointed out in the title, "Newegg's Little Brother"

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 90 days
  • Restocking Fee: No

    We strive to provide accurate descriptions of the products that we sell, and we stand behind them, however, should you receive an item that is not as described, we will be happy to replace it for you. We are fully prepared to replace any part of your purchase if it is not as described, and even help with some technical issues that you may have.

    Refunds will only be offered for the first 30 days after your purchase. After that, we offer exchange only, unless the product is no longer available, in which case a refund will be provided.

Return Instruction
    1. Log onto your account and find your order in order history, click on 'Request RMA from Seller' Button next to the order information.
    2. On 'Compose Message Page', verify the order number you want to request return on the top of the page, choose 'RMA Inquiry' from the drop down menu, provide the item# (you can find on your order invoice e-mail) and the reason you want to return, and indicate you want to return for replacement or refund before click 'send message' button.
    3. Once our Customer Service Representatives receive your inquiry, it will take us 24 - 48 hours to respond to your inquiry.
    4. Once our Customer Service has verified your order information and approved for you to send the merchandise back to us, you will be provided with Return Merchandise Authorization (RMA) number for your return through e-mail. The e-mail contains RMA number, RMA details and important return shipping instruction. Read the instruction carefully before you ship your return merchandise back to us.
    5. We strongly recommend you return your item in the same or similar packaging as they were delivered to you with all the original parts, accessories and menu/documentation included (any missing parts or accessories may result your return being rejected or your refund/replacement being delayed). Re-using the package your item came in is acceptable, as long as the packaging is in good condition and all previous addresses, tracking information and labels are removed.
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