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Seller#: 0UHIQWIK3O2LS4B4F

Kit Me Out Seller Profile 0121-4488230 Email This SellerEmail This Seller  See all products from Kit Me Out See all products from Kit Me Out

International seller. Newegg will be responsible for all RMA and general customer service.

Kit Me Out is the trading name of Kit Me Out International Limited. Kit Me Out International Limited.

We ventured on to the online market with great success within the UK and Europe, and have gained an excellent reputation as a provider of quality accessories for the cell phone and smart phone market. We are introducing our products directly to Newegg due to the high level of interest we have received from customers within the United States and Canada. We strive to ensure all our customer receive the highest levels of service and can ensure your purchase from Kit Me Out will be a smooth and trouble free experience.

We have a highly experienced and dedicated customer care department to help and try to achieve complete satisfaction for our customers and potential customers alike. If there is anything we can do to ensure your positive buying experience with us we will try and achieve it, please get in touch.

Our friendly and helpful customer care representatives are ready to answer your questions by email through the Newegg Messaging System. When contacting us please provide us with the following information ensuring we are able to assist you as effectively as possible; your Order ID and/ or The Item Title.

We aim to reply to your email within 24 hours; however occasionally response times may be longer during busy holiday periods.




SHIPPING - FREE SHIPPING ON ALL ORDERS.

We ship all orders on the following business day following the receipt of a confirmed order. Orders placed on a Saturday or Sunday are processed and shipped on Monday. All orders placed on a public holiday are shipped on the next business day.

We ship to all regions and the cost of shipping is FREE for all regions. We also over Worldwide shipping.

We are happy to answer all questions relating to our shipping policy.




RETURNS AND REFUNDS

We hope you are pleased with your purchase. However, we do understand that occasionally you may want to return your purchase for various reasons. We urge you to contact us immediately as your satisfaction is of the utmost importance to us and we will bring the matter to your satisfactory conclussion.




PRODUCTS RECEIVED DAMAGED

All orders are dispatched in perfect condition and are shipped by Priority Shipping with The Royal Mail. Kit Me Out take all reasonable measures to ensure all orders arrive with our customers in perfect condition.

All fragile items are bubble wrapped, placed into a bubble lined envelope and placed into an outer mailing envelope, ensuring the product arrives with our customer in the same perfect condition as when dispatched.




ORDERS RETURNED TO SENDER

All orders are shipped via The Royal Mail and on the rare ocassion orders are returned to Kit Me Out as undelivered. If your order is returned to us we will email you within 24 hours of receiving the returned item, with the reason for the return.

If you wish for your order to be re-shipped please inform us within 24 hours and we will re-ship it to you.

We welcome your valued order.

To rate this seller or report a problem, please use the link provided in the order confirmation email or the order history section located in your account settings.
Review Summary (1 Reviews ): Rating + 1
OverallLast 2 WeeksLast 6 Months
Excellent Rating + 5 0 Reviews
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Reviewer Seller Review
msblue
Order Date : 11/23/2013

Rating + 1 Never received item

Never received item
Seller Response:We are very sorry to hear that your parcel has not arrived yet. We will contact you to solve the problem.

2 out of 2 people found this review helpful. Did you? Yes No

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Standard Return Policy
  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes
This is our Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

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